Engine Runs, But Vehicle Does Not Move In Any Positions/Modes (9-Speed A/T) (2018 2019)

Probable cause(s)

• Low ATF level
• TCM defective
• Hydraulic control unit defective
• Sensor unit defective
• Torque converter defective
• Drive plate defective or transmission incorrectly installed
• Axle disengaged

Notes 

• Check the ATF level . If the level is below the lower level, check the ATF lines for leaks and loose connections. If necessary, clean the ATF lines.
• Replace the hydraulic control unit .
• Replace the sensor unit .
• Replace the torque converter .
• Check for an incorrectly installed transmission, and check the drive plate for wear and damage. Replace the drive plate if it is worn or damaged.
• Check the axles.