Navigation System

NOTE: Before troubleshooting, check any official Honda service website for more information about the navigation system.

Symptom	Diagnostic Procedure	Also Check for
Audio-navigation unit power will not turn on (No information display on touch screen)	Symptom Troubleshooting - Go to: Audio-Navigation Unit Power Will Not Turn On (No information display on touch screen) (With Auto Idle Stop System)	Blown fuses Screen settings Software not up to date
Navigation system stays on the CSF screen	How to Check Error History (Navigation DTCs)	GPS Initialization Aftermarket metallic window tint on the front window or electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit Disconnected or defective GPS antenna
Poor GPS reception or interference	Do the GPS Information in the System Diagnostic Mode	Global Positioning System (GPS) Limitations Aftermarket metallic window tint on the front window or electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit
Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins	Symptom Troubleshooting - Go to: Vehicle Position Icon Wanders Across The Map When Driving (Does Not Follow A Displayed Road) Or Map Vehicle ICON Spins	Do the Sensor Calibration Global Positioning System (GPS) Limitations Check for any related service bulletin software updates VSP missing Poor or no GPS reception
Navigation touch panel does not work	Do the Touch Panel Check in the System Diagnostic Mode
Clock will not set to correct time		Check the GPS signal
System always comes up in-line diagnostic mode	Factory Diagnostic Screen In Line Diag
Audio-navigation unit button illumination does not work	Symptom Troubleshooting - Go to: Audio-Navigation Unit Illumination Does Not Work
Voice control does not work/respond	Symptom Troubleshooting - Go to: Voice control does not work/respond	Check for any related service bulletin software updates
Voice guidance cannot be heard, is broken up, or there is static	Symptom Troubleshooting - Go to: Voice Guidance Cannot Be Heard, Is Broken Up, Or There Is Static
No HD traffic information	Symptom Troubleshooting - Go to: No HD Traffic Information	Local outage or no local broadcast. Compare to a know-good vehicle of the same year and trim.
Rearview camera image does not come on or work properly	Symptom Troubleshooting - Go to: Rearview Camera Image Does Not Come On Or Work Properly
Rearview camera image does not change when selecting different views	Symptom Troubleshooting - Go to: Rearview Camera Image Does Not Change When Selecting Different Views
LaneWatch camera image does not come on	Symptom Troubleshooting - Go to: LaneWatch camera image does not come on (Switches to the black screen) (2016 2017 2018) .	How to Check Error History (Navigation DTCs)