A/T System Symptom Troubleshooting Index (6-Speed A/T) (2017 2018 2019)
NOTE: Do an all DTC check with the HDS, and troubleshoot any DTCs first before following the repair procedures listed in the index.
| Symptom | Probable cause(s) | Notes |
|---|---|---|
| When you turn the vehicle to the ON mode, the A/T gear position indicator displays an improper indication, or it never displays at all |
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| A/T gear position indicator does not indicate with the shift lever in that position |
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| Shift indicator does not work |
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| When you turn the vehicle to the ON mode, the D4 indicator comes on and stays on in all shift lever positions, or it never comes on at all |
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| D4 indicator does not come on in D4 driving mode |
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| Transmission shifts into 5th or 6th gear in D even though the D4 switch is pressed |
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| Symptom | Probable cause(s) | Notes |
|---|---|---|
| Shift lever cannot be moved from P while pressing on the brake pedal |
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| HDS does not communicate with the PCM | DLC circuit error | Troubleshoot the DLC circuit . |
| Symptom | Probable cause(s) | Notes |
|---|---|---|
| Engine runs, but vehicle does not move in any gear |
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| Symptom | Probable cause(s) | Notes |
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| Vehicle moves in R, but not in D |
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| Vehicle moves in D, but not in R (or moves forward in R) |
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| Symptom | Probable cause(s) | Notes |
|---|---|---|
| Poor acceleration; engine revs up abnormally high when starting off in D and R |
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| Poor acceleration; engine revs up abnormally high when starting off in D and R; stall speed high in D |
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| Poor acceleration; engine revs up abnormally high when starting off in D and R; stall speed high in R |
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| Poor acceleration; engine revs up abnormally high when starting off in D and R; stall speed low |
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| Symptom | Probable cause(s) | Notes |
|---|---|---|
| Engine idle vibration |
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| Vehicle moves in N |
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| Symptom | Probable cause(s) | Notes |
|---|---|---|
| Delayed engagement after shifting from N to D, or excessive shock when shifting |
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| Symptom | Probable cause(s) | Notes |
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| Delayed engagement after shifting from N to R, or excessive shock when shifting |
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| Transmission does not shift |
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| Symptom | Probable cause(s) | Notes |
|---|---|---|
| Excessive shock or engine revs up abnormally high on all upshifts and downshifts |
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| Excessive shock or engine revs up abnormally high on 1-2 upshift or 2-1 downshift |
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| Symptom | Probable cause(s) | Notes |
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| Excessive shock or engine revs up abnormally high on 2-3 upshift or 3-2 downshift |
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| Symptom | Probable cause(s) | Notes |
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| Excessive shock or engine revs up abnormally high on 3-4 upshift or 4-3 downshift |
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| Symptom | Probable cause(s) | Notes |
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| Excessive shock or engine revs up abnormally high on 4-5 upshift or 5-4 downshift |
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| Symptom | Probable cause(s) | Notes |
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| Excessive shock or engine revs up abnormally high on 5-6 upshift or 6-5 downshift |
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| Symptom | Probable cause(s) | Notes |
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| Noise from transmission in all shift lever positions |
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| Noise from transmission in D |
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| Noise from transmission in R | Reverse gears worn or damaged |
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| Vehicle does not accelerate above 34 mp (55 km/h) | Torque converter one-way clutch defective |
| Symptom | Probable cause(s) | Notes |
|---|---|---|
| Vibration in all shift lever positions |
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| Shift lever does not operate smoothly |
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| Transmission does not shift into P |
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| Symptom | Probable cause(s) | Notes |
|---|---|---|
| Torque converter clutch does not disengage |
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| Torque converter clutch does not operate smoothly |
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| Symptom | Probable cause(s) | Notes |
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| Torque converter clutch does not engage |
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| A/T gear position indicator does not indicate shift lever positions |
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| Speedometer and odometer do not work | Output shaft (countershaft) speed sensor defective |
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| Symptom | Probable cause(s) | Notes |
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| Engine does not start |
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| Engine stalls when shifted to D from N |
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| Symptom | Probable cause(s) | Notes |
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| Engine stops when shifted to R from N |
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| No engine braking |
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| Engine does not rev to high rpm, and the transmission upshifts at low rpm (engine at normal operating temperature) |
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