Ignition Key Cannot Turn or Sticks in Any Position
| Step | Action | Yes | No |
|---|---|---|---|
| 1 | Did you review the Steering Wheel and Column Description and Operation? | Go to Step 2 | Go to Steering Wheel and Column Description and Operation |
| 2 | Verify that the lock system has a high lock effort. Does the lock system operate normally? |
System OK | Go to Step 3 |
| 3 | Inspect for an incorrect, worn, or damaged key. Is the key incorrect, worn, or damaged? |
Go to Step 7 | Go to Step 4 |
| 4 | Inspect for a faulty lock cylinder. Is the lock cylinder damaged? |
Go to Step 8 | Go to Step 5 |
| 5 | Inspect the ignition lock cylinder case assembly for looseness or damage. Is the ignition lock cylinder case assembly loose or damaged? |
Go to Step 9 | Go to Step 6 |
| 6 | Inspect the ignition switch assembly for damage. Is the ignition switch assembly damaged? |
Go to Step 10 | Go to Step 11 |
| 7 | Replace the key. Refer to Key and Lock Cylinder Coding
. Did you complete the repair? |
Go to Step 11 | - |
| 8 | Replace the lock cylinder. Refer to Ignition Lock Cylinder Replacement
. Did you complete the repair? |
Go to Step 11 | - |
| 9 | Tighten or replace the ignition lock cylinder case assembly. Refer to Fastener Tightening Specifications
or Ignition Lock Cylinder Case Replacement
. Did you complete the repair? |
Go to Step 11 | - |
| 10 | Replace the ignition switch. Refer to Ignition and Start Switch Replacement
. Did you complete the repair? |
Go to Step 11 | - |
| 11 | Operate the system in order to verify the repair. Did you correct the condition? |
System OK | Go to Step 3 |