Diagnostic System Technical Support (96-00-006)

Publication date: 1996-07-01
Reference number: 96-00-006

DIAGNOSTIC SYSTEM TECHNICAL SUPPORT

TECHNICAL SERVICE BULLETIN

Reference Number(s): 96-00-006, Date of Issue: July, 1996

HYUNDAI:	1995-96 Accent; 1992-96 Elantra; 1986-1994 Excel; 1991-95 Scoupe; 1989-1996 Sonata
GROUP:	00 - General

DESCRIPTION

In the event that technical support is required for the Hyundai Diagnostic System (HDS), please refer to the table below for the type of "Support Needed" and the "Who to Call" number associated with that information.

DIAGNOSTIC SYSTEM TECHNICAL SUPPORT

Support Needed

Who To Call

Software, Pod Hardware, Adapter Cables or Questions Using Instrumentation

⁽¹⁾ Edge Diagnostic Systems (800)-SIMUTEC [746-8832]

Electronic Tool Box (ETB) or Printer

⁽²⁾ Triad Systems Corp. (800)-372-EDGE [3343]

Diagnosing a Hyundai Vehicle using HDS

Hyundai Technical Assistance (Regional Number)

⁽¹⁾	When phoning Edge, your call will either be answered by a support representative or it will go into voice mail. Normal call back time is within 2 hours. Please have your dealer code ready and, if possible, be near your HDS to perform testing as requested by the support personnel.

⁽²⁾

When phoning Triad, the call will be answered by a representative, who will take information, such as dealer name, type of condition, contact phone number, etc., and will have someone call back. Triad's policy is to call back within 2 hours; however, if no one is available when the call back is made, it will be necessary to call the 800 number again.