Blue Link TMU Remote Start Acknowledgement Message Reprogramming (12-BE-014)

WARNING: This page is about the Veloster Automatic DCT Trans, which is a different variant/trim than selected.

Publication date: 2012-07-01
Reference number: 12-BE-014

BLUE LINK TMU REMOTE START ACKNOWLEDGEMENT MESSAGE REPROGRAMMING

TECHNICAL SERVICE BULLETIN

Reference Number(s): 12-BE-014, Date of Issue: July 01, 2012

HYUNDAI:	VELOSTER (FS)
GROUP:	ELECTRICAL

DESCRIPTION:

This bulletin provides the procedure to reprogram the Blue Link TMU (Telematics Unit) software. This TMU reprogram updates the remote start acknowledgment message as described below.

CONDITION:

User remote starts the vehicle via a Smartphone. On the phone screen will display a message stating the vehicle has been started; even if the engine has not started due to an open hood, trunk, door, etc.

AFTER TMU REPROGRAMMING:

User remote starts the vehicle via a Smartphone and if the engine does not start due to an open hood, trunk, door, etc, the message will be displayed on the phone screen stating the vehicle did not start.

Applicable Vehicles: 2012 Model Year Veloster (FS)

Applicable Production Date Range: Start of Production through 1/20/2012

ROM ID INFORMATION TABLE:

ROM ID INFORMATION TABLE

Model	TMU P/N	System	ROM ID
Model	TMU P/N	System	Previous	New
VELOSTER (FS)	96510-2V100	Base Radio	05023364 05053364 05063364 05073364 05083364 05093370 10013370 10023370	10033370
VELOSTER (FS)	96510-2V150	Radio with Navigation		10033370

WARRANTY INFORMATION:

WARRANTY INFORMATION

MODEL	OP CODE	OP NAME	OP TIME	CAUSAL P/N	NATURE	CAUSE
VELOSTER(FS)	96510F01	TMU REPROGRAMMING	0.4 M/H	96510-2V100	N94	C40

GENERAL PRECAUTIONS:

NOTE: Make sure the battery icon at the bottom right of the GDS laptop shows at least 50%.
If not, charge the GDS or attach a battery charger.

Make sure the GDS is updated to the latest version using internet smart update.
Make sure the vehicle's battery has reasonable charge. If the vehicle has been in storage for a long period of time, run the engine to ensure an adequate battery charge state for reliable update results.
Turn off all lights (do not leave the headlight switch in auto mode) and all accessories (including heater/air conditioner/fan, audio, heated seats, rear defroster, etc) to ensure the battery will not be discharged during the update.
Perform the update with the ignition key in the ON position. (Turn ignition key to the ON position or press the Start-Stop button 2 times without depressing the brake pedal).
Do not disconnect any cables connected to the vehicle or the GDS during the update.
Do not start the engine or turn the ignition switch OFF during the update.

SERVICE PROCEDURE:

Connect the USB cable between the GDS and the VCI.
Connect the 16-pin DLC connector from the VCI into the DLC located under the driver's side dash (within the fuse box).
Press the power button on the VCI to turn it ON.
Turn the ignition key to the ON position. (Turn ignition key to the ON position, or press the Start-Stop button 2 times without depressing the brake pedal).

GDS AUTO MODE TMU REPROGRAMMING PROCEDURE

From the GDS home page, select ECU Upgrade. After selecting ECU Upgrade , if the GDS does not automatically detect the VIN, then manually enter the VIN number.
Select TMU as the system and then select OK.
Select Auto Mode and then select Next.
Select TMU and then select Next.
The GDS will read the ROM ID. Confirm the ROM is applicable as shown on, "ROM ID Information Table ".
Select the reprogramming event "263 FS TMU UPDATE" and then select Upgrade.
If the screen indicates "Voltage is OK" (voltage 12volts or greater), select OK. If not, select CANCEL and charge the vehicle battery by running the engine for 10 minutes.
Reprogramming will begin and the progress of the update will appear on the bar graph. It will take approximately 11 minutes until the progress bar reaches 100%.
When the reprogramming is completed, wait for a pop up screen shown below, turn the ignition OFF for 20 seconds , and then turn it back ON (Turn ignition key to the ON position or press the Start-Stop button 2 times without depressing the brake pedal). Select OK.
Wait for a pop up screen indicating the reprogramming was successful. Select OK.
Check if any incidental Diagnostic Codes (DTC) have been created by the reprogramming, and then clear all the DTC (s).
Confirm all the DTC(s) have been cleared from the GDS, and then proceed with clearing the DTC(s) from the Blue Link system. See the last section of this TSB for instructions on how to clear DTC(s) through Blue Link .

GDS MANUAL MODE TMU REPROGRAMMING PROCEDURE

NOTE:

The manual reprogramming should be performed only when the automatic update fails.
If automatic reprogramming fails, or if somehow the reprogramming was interrupted while downloading the software, then do the following:
- Disconnect battery negative (-) cable for about 5 minutes.
- Reconnect the negative (-) cable, and then proceed to perform the manual reprogramming.

From the GDS home page, select ECU Upgrade. After selecting ECU Upgrade , if the GDS does not automatically detect the VIN, then manually enter the VIN number.
Select TMU as the system and then select OK.
Select Manual Mode and then select Next.
Select TMU and then select Next.
Select the reprogramming event "263 FS TMU UPDATE(VER. 2)" and then select Next.
Select "FS TMU: 96510-2V100/150" and then select Upgrade. A pop up screen will request for a Password. Enter 2150 and then select OK.
If the vehicle battery voltage is 12 volts or greater, then select OK. If not, select CANCEL and charge the vehicle battery by running the engine for 10 minutes.
Reprogramming will begin and the progress of the update will appear on the bar graph. It will take approximately 11 minutes until the progress bar reaches 100%.
When the reprogramming is completed, wait for a pop up screen shown below, turn the ignition OFF for 20 seconds , and then turn it back ON (Turn ignition key to the ON position or press the Start-Stop button 2 times without depressing the brake pedal). Select OK.
Wait for a pop up screen indicating the reprogramming was successful. Select OK.
Check if any incidental Diagnostic Codes (DTC) have been created by the reprogramming, and then clear all the DTC (s).
Confirm all the DTC(s) have been cleared from the GDS, and then proceed with clearing the DTC(s) from the Blue Link system. See the next section of this TSB for instructions on how to clear DTC(s) through Blue Link.

CLEARING DIAGNOSTIC CODE(S) FROM BLUE LINK SYSTEM

NOTE:

After reprogramming the TMU, it is possible a diagnostic code(s) may trigger. Therefore, it is necessary to also clear the diagnostic code(s) from the Blue Link system.
Before starting the Blue Link code clearing procedure, confirm if the vehicle is already enrolled in a Blue Link account.
Once account status has been determined, refer to the appropriate section below for the correct procedure to clear Blue Link Diagnostic Code(s).

HOW TO DETERMINE IF VEHICLE HAS BEEN ENROLLED/REGISTERED IN BLUE LINK:

Make sure vehicle is in an open location where cellular signal is not affected. Turn the engine ON with key or press the "START/STOP" button with the brake pedal depressed.
Allow the engine to idle for at least 10 seconds, and then press the Blue Link button on the rear view mirror.
Wait for the system to prompt "Please say the name of the service" , and then say "Menu".
The interactive voice will announce one of the available options below which will determine the Blue Link account status:
1. Enrolled/Registered - "Menu. There are four categories. Please say Navigation, Information, Entertainment, or Vehicle Assist".
2. Not Enrolled/Registered - "Menu. You can say Port Inspection, Dealer PDI, Vehicle Report, Navigation Demo, or Goodbye".

VEHICLE NOT YET ENROLLED/REGISTERED IN BLUE LINK

Make sure vehicle is in an open location where cellular signal is not affected. Turn the engine ON with key or press the "START/STOP" button with the brake pedal depressed.
Allow engine to idle for 10 seconds, and then press the Blue Link button on the rear view mirror.
Wait for the system to prompt "Please say the name of the service" , and then say "Vehicle Report". System will confirm by stating "Vehicle Report Submitted".
After confirmation, the system will prompt "Please say the name of the service" , and then say "Goodbye". Blue Link system will then disconnect and end the call.
LEAVE ENGINE RUNNING FOR A MINIMUM OF 2 MINUTES , and then turn the engine off.
Blue Link DTC clearing procedure complete.

VEHICLE ENROLLED/REGISTERED IN BLUE LINK

Make sure vehicle is in an open location where cellular signal is not affected. Turn the engine ON with key or press the "START/STOP" button with the brake pedal depressed
Allow engine to idle for 10 seconds, and then press the Blue Link button on the rear view mirror.
Wait for the system to prompt "Please say the name of the service" , and then say "Vehicle Assist".
System will confirm by stating "Vehicle Assist, you can say Roadside Assistance, Agent Assistance, Service Link, Quick Tip, or Main Menu".
Then say "Blue Link Service Complete". This is a hidden command, so the Blue Link interactive voice will not list it as an available option.
System will confirm by stating "Service complete please say Main Menu or Goodbye" , then say "Goodbye". Blue Link system will then disconnect and end the call.
LEAVE ENGINE RUNNING FOR A MINIMUM OF 2 MINUTES , and then turn the engine off.
Blue Link DTC clearing procedure complete.