Technical Service Bulletins

Accessories & Equipment
- Vehicle Sanitization Guidelines During COVID-19 (ITB20-017)
Accessories Control Systems
- Intelligent Key Not Detected/Engine Will Not Start (ITB13-052E)
- Voluntary Service Campaign INFINITI; 2G Telematics Hardware Deactivation (ITB17-041)
- HOMELINK® - Improper Operation Or No Operation (ITB11-042D)
- Radio Presets/Climate Control Settings/Navigation Settings Change With Intelligent Key Memory (ITB10-037D)
- Combination Meter Front Cover Service Part Available (ITB15-016)
- Auto Headlamps On In Daylight When Fog Lamps Turned On (ITB13-028)
- INFINITI; Lock/Unlock Request Button On Outside Door Handle Does Not Respond (ITB13-012)
- Tire Pressure Monitoring System (TPMS) Warning Light Diagnostic Procedure (ITB09-050B)
Air Bag, SRS
- Air Bag Warning Light Flashing Indicating System Diagnostic Mode (ITB18-039)
- Recommendation Against Making Changes To Front Seat Assembly Trim Materials (ITB00-031D)
- SRS Precautions During Service (ITB08-024C)
Anti-Lock Brakes
- Abs/VDC Can Diagnosis Information (ITB10-074B)
- INFINITI; Diagnosis Information For Abs DTC C1130 (ITB16-047)
- Abs/VDC Wheel Speed Sensor Diagnosis (ITB10-056A)
- Reprogramming With Consult (ITB11-049A)
Anti-Theft Systems
- Intelligent Key Not Detected/Engine Will Not Start (ITB13-052E)
- Intelligent Key Inoperative (ITB08-051C)
- Radio Presets/Climate Control Settings/Navigation Settings Change With Intelligent Key Memory (ITB10-037D)
- Intelligent Key Warning Lamp On, With DTC B2190 (ITB13-002A)
- INFINITI; Lock/Unlock Request Button On Outside Door Handle Does Not Respond (ITB13-012)
- Signal Tech II Diagnostic Tool (ITB10-023B)
Automatic Trans
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Can Communication Codes - Diagnostic Tips And Guidelines - U1000, U1001, U1002, U1010 (ITB10-029C)
- Transmission & Engine Automated Data Collection And Diagnostic Reporting (ITB18-034)
- INFINITI; Fluid Leak Repair Service Information (ITB14-028A)
- 2013 M37/56 And G37; Mil "On" With DTC P0710 (ITB13-019A)
- Consult-III Plus (C-III Plus) Reprogramming For Engine Or Transmission Control Module (ECM Or TCM) (1TO21)
- Signal Tech II Diagnostic Tool (ITB10-023B)
Auxiliary Emission Control Systems
- DTC P0456 Caused By EVAP Leak At Vent Control Valve O-Ring (ITB17-042E)
- EVAP Leak DTC P0442, P0455, P0456 Information (ITB13-044J)
- INFINITI; Mil On With DTC P0101 And/Or P010B (ITB13-054D)
- INFINITI; Mil On With DTC P0139 And/Or P0159 Stored (ITB13-056A)
- System Readiness Test (SRT) Drive Patterns (ITB98-011F)
Axle Shafts
- Clicking Noise From Front Or Rear Axle During Take-Off/Acceleration (ITB13-008D)
Body Electrical
- Wiring Harness Repair Information (ITB14-020F)
- Intelligent Key Warning Lamp On, With DTC B2190 (ITB13-002A)
- Power Cut Off Switch (ITB13-022A)
- Extended Storage Switch And BCM Transit Mode (ITB10-063A)
Body Interior
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Can Communication Codes - Diagnostic Tips And Guidelines - U1000, U1001, U1002, U1010 (ITB10-029C)
- 3G Telematics Hardware Deactivation (ITB22-040)
- Combination Meter Front Cover Service Part Available (ITB15-016)
- Power Cut Off Switch (ITB13-022A)
- Tire Pressure Monitoring System (TPMS) Warning Light Diagnostic Procedure (ITB09-050B)
- Reprogramming With Consult (ITB11-049A)
Brakes Control Systems
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Abs/VDC Can Diagnosis Information (ITB10-074B)
- INFINITI; Diagnosis Information For Abs DTC C1130 (ITB16-047)
- Abs/VDC Wheel Speed Sensor Diagnosis (ITB10-056A)
Charging Systems
- 12 Volt Battery Testing For In-Service Vehicles (ITB23-019A)
- Battery Quick Charge Notice (ITB22-006)
Collision/Avoidance
- AEB Warning Light Is On With Warning Messages Displayed On Combination Meter (ITB23-023)
- 2011 - 2013 M And M Hybrid; Rear View Camera Image Distorted (ITB12-040B)
Communication Devices
- Telematics Service Information (ITB12-011Q)
- IPOD®/IPHONE® Issues Using Vehicle USB Interface (ITB11-059A)
- 3G Telematics Hardware Deactivation (ITB22-040)
- 2013 M And 2014-2017 Q70; Whistle Noise Transmitted To Call Recipient When Using BLUETOOTH® Hands-Free Phone Feature (ITB18-042)
- Client Satisfaction Initiative 2G Telematics Hardware Replacement (ITB17-007)
- BLUETOOTH, USB, And Aux Function Diagnostic Tool (ITB17-005)
- HOMELINK® - Improper Operation Or No Operation (ITB11-042D)
- Av Control Unit Replacement Requires Consult-III Plus Configuration (ITB10-017D)
- INFINITI INTOUCH Software Update Procedure (1UH7)
- With Navigation System Hands-Free Phone Poor Sound Quality (ITB12-063D)
- Without Navigation System Hands-Free Phone Poor Sound Quality (ITB12-062B)
- BLUETOOTH® Phone System; Initial Diagnosis (ITB09-035A)
Cooling System (Mechanical)
- INFINITI; Fluid Leak Repair Service Information (ITB14-028A)
- Keep The Cooling System Free Of Debris And Corrosion To Prevent Premature Water Pump Failure (TT002-13)
Cruise Control Systems
- AEB Warning Light Is On With Warning Messages Displayed On Combination Meter (ITB23-023)
- Cruise Control Will Not Set And DTC P0605 Is Stored (ITB13-013)
Electric Motor Systems
- Front Passenger Seat Vibration At Highway Speeds While Unoccupied (ITB19-019)
Engine Control Systems
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Can Communication Codes - Diagnostic Tips And Guidelines - U1000, U1001, U1002, U1010 (ITB10-029C)
- AEB Warning Light Is On With Warning Messages Displayed On Combination Meter (ITB23-023)
- DTC P0456 Caused By EVAP Leak At Vent Control Valve O-Ring (ITB17-042E)
- Transmission & Engine Automated Data Collection And Diagnostic Reporting (ITB18-034)
- INFINITI; Mil On With DTC P0101 And/Or P010B (ITB13-054D)
- 2005-2015 INFINITI Vehicles; ECM Reprogramming Service Information (ITB15-024)
- Permanent DTC (P-DTC) Information (ITB14-056)
- INFINITI; Diagnosis Of Poor Acceleration Or Lack Of Power (ITB14-055)
- INFINITI; Mil On With DTC P0139 And/Or P0159 Stored (ITB13-056A)
- Programming Procedure For Blank ECMS (ITB14-002)
- 2011 - 2013 M; Battery Low Voltage / No Start (ITB11-025A)
- System Readiness Test (SRT) Drive Patterns (ITB98-011F)
- Saved Data List Reprogramming With Consult III Plus (ITB12-057)
- 2013 M And JX35; Service Information - Ignore DTC U1A0B (ITB12-052)
- Consult-III Plus (C-III Plus) Reprogramming For Engine Or Transmission Control Module (ECM Or TCM) (1TO21)
- Signal Tech II Diagnostic Tool (ITB10-023B)
- Reprogramming With Consult (ITB11-049A)
Entertainment Systems
- Telematics Service Information (ITB12-011Q)
- Diagnosing Software Vs. Hardware Av Issues (ITB21-011B)
- IPOD®/IPHONE® Issues Using Vehicle USB Interface (ITB11-059A)
- Audio Display Service Information (ITB22-008)
- 2013 M And 2014-2017 Q70; Whistle Noise Transmitted To Call Recipient When Using BLUETOOTH® Hands-Free Phone Feature (ITB18-042)
- Voluntary Service Campaign INFINITI; 2G Telematics Hardware Deactivation (ITB17-041)
- Client Satisfaction Initiative 2G Telematics Hardware Replacement (ITB17-007)
- BLUETOOTH, USB, And Aux Function Diagnostic Tool (ITB17-005)
- No Audio During Phone Call With Apple IOS 10, Navigation System Reboots, And/Or Audio Controls Will Not Respond (ITB12-054B)
- Av Control Unit Replacement Requires Consult-III Plus Configuration (ITB10-017D)
- Radio Presets/Climate Control Settings/Navigation Settings Change With Intelligent Key Memory (ITB10-037D)
- SIRIUSXM Satellite Radio / Weather / Traffic / Travel Link Activation (ITB12-041C)
- INFINITI INTOUCH Software Update Procedure (1UH7)
- With Navigation System Hands-Free Phone Poor Sound Quality (ITB12-063D)
- Premium NAVI/Audio Visual Control Unit Diagnosis And Ordering (ITB11-066D)
- Without Navigation System Hands-Free Phone Poor Sound Quality (ITB12-062B)
- Cd & DVD Player Concerns (ITB11-014)
Exhaust
- Removal Procedure For Seized Exhaust Sensor (ITB10-008B)
Exterior Body Panels
- INFINITI; Fuel Tank Is Extremely Difficult To Fill (ITB17-026B)
- Fuel Filler Cap Tether Clip Service Information (ITB15-021A)
Exterior Lights
- Headlamp, Fog Lamp, Or Rear Combination Lamp Fogging (ITB08-019A)
- Cleaning Front Or Rear Combination Lamp Assemblies (ITB17-033C)
- Auto Headlamps On In Daylight When Fog Lamps Turned On (ITB13-028)
Front Suspension
- Strut And Shock Absorber Replacement Guidelines (ITB99-001F)
- Ball Joint Axial End Play Procedure (ITB17-018)
Fuel System
- DTC P0456 Caused By EVAP Leak At Vent Control Valve O-Ring (ITB17-042E)
- EVAP Leak DTC P0442, P0455, P0456 Information (ITB13-044J)
- INFINITI; Fuel Tank Is Extremely Difficult To Fill (ITB17-026B)
- Fuel Filler Cap Tether Clip Service Information (ITB15-021A)
- System Readiness Test (SRT) Drive Patterns (ITB98-011F)
Fuses & Circuit Breakers
- Power Cut Off Switch (ITB13-022A)
Gauges & Instrument Panels
- AEB Warning Light Is On With Warning Messages Displayed On Combination Meter (ITB23-023)
- Low Tire Pressure Warning System Bulletins Summary (ITB13-039A)
- Combination Meter Front Cover Service Part Available (ITB15-016)
- Tire Pressure Monitoring System (TPMS) Warning Light Diagnostic Procedure (ITB09-050B)
Hazardous Waste Material
- Vehicle Exterior And Wheel Cleaning Information (ITB19-008E)
- Vehicle Sanitization Guidelines During COVID-19 (ITB20-017)
Headlights
- Headlamp, Fog Lamp, Or Rear Combination Lamp Fogging (ITB08-019A)
HVAC Control Systems
- 2011 - 2013 M And M Hybrid, 2014-2015 Q70 And Q70 Hybrid; Poor Heater Performance From The Passenger Side (ITB17-057)
- INFINITI; Fluid Leak Repair Service Information (ITB14-028A)
- Radio Presets/Climate Control Settings/Navigation Settings Change With Intelligent Key Memory (ITB10-037D)
Identification
- Reduced Vehicle Load Capacity Label (Regulatory Requirement) (ITB18-003E)
- Certification Label And VIN Plate Replacement (ITB09-063B)
Ignition Switch/Steering Lock
- Intelligent Key Not Detected/Engine Will Not Start (ITB13-052E)
- Intelligent Key Inoperative (ITB08-051C)
Infotainment
- Telematics Service Information (ITB12-011Q)
- Audio Display Service Information (ITB22-008)
- Navigation System Reboots When SXM Traffic Is Enabled (ITB17-015A)
- BLUETOOTH, USB, And Aux Function Diagnostic Tool (ITB17-005)
- No Audio During Phone Call With Apple IOS 10, Navigation System Reboots, And/Or Audio Controls Will Not Respond (ITB12-054B)
- Radio Presets/Climate Control Settings/Navigation Settings Change With Intelligent Key Memory (ITB10-037D)
- Navigation Map Data Update Matrix (ITB11-003E)
- SIRIUSXM Satellite Radio / Weather / Traffic / Travel Link Activation (ITB12-041C)
- INFINITI INTOUCH Software Update Procedure (1UH7)
- With Navigation System Hands-Free Phone Poor Sound Quality (ITB12-063D)
- Premium NAVI/Audio Visual Control Unit Diagnosis And Ordering (ITB11-066D)
- 2011 - 2013 M And M Hybrid; Rear View Camera Image Distorted (ITB12-040B)
Interior/Exterior Trim
- Precautions For Cleaning Wheels (ITB15-020C)
- INFINITI; Fluid Leak Repair Service Information (ITB14-028A)
Lubrication System
- INFINITI; Fluid Leak Repair Service Information (ITB14-028A)
Manual Steering
- INFINITI; Fluid Leak Repair Service Information (ITB14-028A)
- INFINITI; HITACHI Brand Power Steering Gear Service Information (ITB14-014)
- INFINITI; Power Steering System Service Information (ITB12-059)
Mechanical
- Hydraulic Versus Mechanical TENSIONERS (TT001-13)
- System Readiness Test (SRT) Drive Patterns (ITB98-011F)
Mechanical - Air
- AEB Warning Light Is On With Warning Messages Displayed On Combination Meter (ITB23-023)
Mechanical - Hydraulic
- Brake Noise/Judder/Pedal Feel Diagnosis And Repair (ITB00-024H)
- INFINITI: 4-Piston Brake Caliper Brake Judder (ITB15-018A)
- INFINITI; Fluid Leak Repair Service Information (ITB14-028A)
- Rear Brake Squeak Noise (ITB14-044)
- Brake Rotor Care During New Vehicle Storage (ITB10-062E)
- INFINITI; On-Car Brake Rotor Resurfacing (ITB04-038A)
Procedures
- Vehicle Exterior And Wheel Cleaning Information (ITB19-008E)
Rear Suspension
- Strut And Shock Absorber Replacement Guidelines (ITB99-001F)
Restraints Control Systems
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Air Bag Warning Light Flashing Indicating System Diagnostic Mode (ITB18-039)
- Recommendation Against Making Changes To Front Seat Assembly Trim Materials (ITB00-031D)
- SRS Precautions During Service (ITB08-024C)
- Signal Tech II Diagnostic Tool (ITB10-023B)
Seats
- Front Passenger Seat Vibration At Highway Speeds While Unoccupied (ITB19-019)
- Radio Presets/Climate Control Settings/Navigation Settings Change With Intelligent Key Memory (ITB10-037D)
- Recommendation Against Making Changes To Front Seat Assembly Trim Materials (ITB00-031D)
Starter
- Intelligent Key Not Detected/Engine Will Not Start (ITB13-052E)
- 12 Volt Battery Testing For In-Service Vehicles (ITB23-019A)
- 2011 - 2013 M; Battery Low Voltage / No Start (ITB11-025A)
Steering Control Systems
- Reprogramming With Consult (ITB11-049A)
Steering Gear
- INFINITI; HITACHI Brand Power Steering Gear Service Information (ITB14-014)
Steering Linkage
- Ball Joint Axial End Play Procedure (ITB17-018)
Suspension Control Systems
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
System
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Can Communication Codes - Diagnostic Tips And Guidelines - U1000, U1001, U1002, U1010 (ITB10-029C)
- EVAP Leak DTC P0442, P0455, P0456 Information (ITB13-044J)
- Transmission & Engine Automated Data Collection And Diagnostic Reporting (ITB18-034)
- INFINITI; Mil On With DTC P0101 And/Or P010B (ITB13-054D)
- 2005-2015 INFINITI Vehicles; ECM Reprogramming Service Information (ITB15-024)
- Permanent DTC (P-DTC) Information (ITB14-056)
- INFINITI; Diagnosis Of Poor Acceleration Or Lack Of Power (ITB14-055)
- INFINITI; Mil On With DTC P0139 And/Or P0159 Stored (ITB13-056A)
- Programming Procedure For Blank ECMS (ITB14-002)
- System Readiness Test (SRT) Drive Patterns (ITB98-011F)
- 2013 M And JX35; Service Information - Ignore DTC U1A0B (ITB12-052)
- Consult-III Plus (C-III Plus) Reprogramming For Engine Or Transmission Control Module (ECM Or TCM) (1TO21)
- Reprogramming With Consult (ITB11-049A)
Towing
- Limitations On Flat Towing Of INFINITI Vehicles (ITB99-014G)
Transmission Control Systems
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Can Communication Codes - Diagnostic Tips And Guidelines - U1000, U1001, U1002, U1010 (ITB10-029C)
- Transmission & Engine Automated Data Collection And Diagnostic Reporting (ITB18-034)
- 2013 M37/56 And G37; Mil "On" With DTC P0710 (ITB13-019A)
- Consult-III Plus (C-III Plus) Reprogramming For Engine Or Transmission Control Module (ECM Or TCM) (1TO21)
- Signal Tech II Diagnostic Tool (ITB10-023B)
- Reprogramming With Consult (ITB11-049A)
Warning Systems
- Inflating Tires Equipped With TPMS (ITB12-029B)
- 2011 - 2013 M And M Hybrid; Rear View Camera Image Distorted (ITB12-040B)
Wheel Alignment
- Diagnosis Of Vehicle Pull (Drift) And/Or Steering Wheel Off-Center (ITB08-046K)
- Wheel Alignment Performed On Vehicles Within 90 Days Of Sale (ITB12-030)
Wheel Hubs
- Clicking Noise From Front Or Rear Axle During Take-Off/Acceleration (ITB13-008D)
- Wheel Bearing Collision Damage (ITB10-067C)
Wheels & Tire System
- Accessory Wheel Locks Installation And Removal (ITB09-034A)
- Precautions For Cleaning Wheels (ITB15-020C)
- INFINITI; Servicing Run Flat Tires And Low Profile Tires Equipped With TPMS Sensors (ITB15-025A)
- Wheel Balancing Service Information (ITB11-005D)
- Recommended Setup Information For Hunter GSP9700 (ITB11-033B)
- Road Wheel Balancing With Hunter Road Force® GSP9700 Tire Balancer (ITB11-037C)
- Inflating Tires Equipped With TPMS (ITB12-029B)
- Tire Mounting Information (ITB11-022B)
- Low Tire Pressure Warning System Bulletins Summary (ITB13-039A)
- Signal Tech II Diagnostic Tool (ITB10-023B)
- Tire Pressure Information For Vehicles With TPMS (ITB08-015C)
- Tire Pressure Monitoring System (TPMS) Warning Light Diagnostic Procedure (ITB09-050B)
Window Motors & Regulators
- Removing Foreign Material From The Window Glass (ITB13-007I)
- Window Glass Warranty Information (ITB17-009H)
- Windshield Cracking (ITB09-039K)
- Door Glass Binds When Rolling Up Or Down (ITB23-005)
Wiring System (Data Link Connectors, Pwr Dist., Grnd Dist.)
- Wiring Harness Repair Information (ITB14-020F)
- Extended Storage Switch And BCM Transit Mode (ITB10-063A)