Detailed Flow
- LISTEN TO CUSTOMER COMPLAINT
Listen to customer complaint. (Get detailed information about the conditions and environment when the symptom occurs.)
GO TO STEP 2 .
- VERIFY THE SYMPTOM WITH OPERATIONAL CHECK
Verify the symptom with operational check. Refer to DESCRIPTION & INSPECTION .
GO TO STEP 3 .
- GO TO APPROPRIATE TROUBLE DIAGNOSIS
Go to appropriate trouble diagnosis (Refer to DIAGNOSIS CHART BY SYMPTOM below).
GO TO STEP 4 .
- REPAIR OR REPLACE
Repair or replace the specific parts.
GO TO STEP 5 .
- FINAL CHECK
Final check.
Is the inspection result normal?
YES
INSPECTION END
NO
GO TO STEP 3.