Technical Service Bulletins

Accessories & Equipment
- Vehicle Sanitization Guidelines During COVID-19 (ITB20-017)
Accessories Control Systems
- Intelligent Key Not Detected/Engine Will Not Start (ITB13-052E)
- Intelligent Key Replacement Or Swapping Between Vehicles (ITB16-005C)
- Remote Engine Start Not Working (ITB14-011G)
- Voluntary Service Campaign INFINITI; 2G Telematics Hardware Deactivation (ITB17-041)
- 2015-2016 QX80; Fuel Gauge Drops Quickly After Tank Filled And Short Drive (ITB16-019C)
Air Bag, SRS
- Air Bag Warning Light Flashing Indicating System Diagnostic Mode (ITB18-039)
Anti-Lock Brakes
- Abs/VDC Can Diagnosis Information (ITB10-074B)
- 2017 QX80; DTC C1116 And VDC Warning Lamp On (ITB18-007)
Anti-Theft Systems
- Intelligent Key Not Detected/Engine Will Not Start (ITB13-052E)
- Intelligent Key Replacement Or Swapping Between Vehicles (ITB16-005C)
- Remote Engine Start Not Working (ITB14-011G)
- Silicone Lubricant Can Damage Door Lock Actuator Motors (ITB21-024)
- Signal Tech-II Intelligent Key Battery Test And Signal Check (ITB15-026D)
- Intelligent Key Battery Discharged (ITB17-056A)
- Intelligent Key Inoperative (ITB08-051C)
Automatic Trans
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Can Communication Codes - Diagnostic Tips And Guidelines - U1000, U1001, U1002, U1010 (ITB10-029C)
- Transmission & Engine Automated Data Collection And Diagnostic Reporting (ITB18-034)
- 2016-2017 QX80; Shift Shock, Lack Of Power, And/Or Rpm Fluctuates (ITB17-008C)
- 2016 QX80; Transmission Judder Under Acceleration Uphill (ITB16-026)
Auxiliary Emission Control Systems
- DTC P0456 Caused By EVAP Leak At Vent Control Valve O-Ring (ITB17-042E)
- EVAP Leak DTC P0442, P0455, P0456 Information (ITB13-044J)
Axle Shafts
- Clicking Noise From Front Or Rear Axle During Take-Off/Acceleration (ITB13-008D)
Body Electrical
- Wiring Harness Repair Information (ITB14-020F)
Body Interior
- DTC P0101 Stored In The ECM (ITB24-006)
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Can Communication Codes - Diagnostic Tips And Guidelines - U1000, U1001, U1002, U1010 (ITB10-029C)
- Software Update For Infotainment Issues (ITB23-010D)
- 3G Telematics Hardware Deactivation (ITB22-040)
Brakes Control Systems
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Abs/VDC Can Diagnosis Information (ITB10-074B)
Charging Systems
- 12 Volt Battery Testing For In-Service Vehicles (ITB23-019A)
- Battery Quick Charge Notice (ITB22-006)
- Mil On With DTC P062F And/Or P0603 Stored (ITB21-007)
Collision/Avoidance
- Automatic Emergency Braking Warning Light Blinking (ITB19-013E)
- AEB Warning Light Is On With Warning Messages Displayed On Combination Meter (ITB23-023)
- Incorrect Front/Rear Sonar Sensor Operation (ITB21-012)
- 2017 QX80; DTC C1116 And VDC Warning Lamp On (ITB18-007)
- INFINITI; Front Sonar Parking Sensor Service Information (ITB16-006)
Communication Devices
- Telematics Service Information (ITB12-011Q)
- IPOD®/IPHONE® Issues Using Vehicle USB Interface (ITB11-059A)
- 3G Telematics Hardware Deactivation (ITB22-040)
- Client Satisfaction Initiative 2G Telematics Hardware Replacement (ITB17-007)
- BLUETOOTH, USB, And Aux Function Diagnostic Tool (ITB17-005)
Component Locations
- Silicone-Based Lubricant Or Grease Can Damage Electrical Components (ITB23-021)
Cooling Fan
- 2016-2017 QX80; Fan Coupling Tick / Knock Noise In Temperatures 32°F (0°C) Or Below (ITB17-052A)
Cruise Control Systems
- AEB Warning Light Is On With Warning Messages Displayed On Combination Meter (ITB23-023)
Differentials & Drive Axles
- Drive Shaft Boot Service Information (ITB22-041)
Engine Control Systems
- DTC B00A0-00 Stored (ITB19-024D)
- DTC P0101 Stored In The ECM (ITB24-006)
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Can Communication Codes - Diagnostic Tips And Guidelines - U1000, U1001, U1002, U1010 (ITB10-029C)
- DTC C1A17-49 Stored In Laser/Radar (ITB21-025B)
- AEB Warning Light Is On With Warning Messages Displayed On Combination Meter (ITB23-023)
- DTC P0456 Caused By EVAP Leak At Vent Control Valve O-Ring (ITB17-042E)
- Pre-Delivery Instructions For Extended Storage Switch (ITB21-028)
- Mil On With DTC P062F And/Or P0603 Stored (ITB21-007)
- Mil On With P0603 Stored For ECM Back Up Circuit (ITB16-008C)
- 2016-2019 QX80; Mil On With DTC P0174 (ITB20-005)
- INFINITI; Mil On With DTC P219A And/Or P219B Stored (ITB19-006)
- Transmission & Engine Automated Data Collection And Diagnostic Reporting (ITB18-034)
- 2016-2017 QX80; Fan Coupling Tick / Knock Noise In Temperatures 32°F (0°C) Or Below (ITB17-052A)
Entertainment Systems
- Telematics Service Information (ITB12-011Q)
- Diagnosing Software Vs. Hardware Av Issues (ITB21-011B)
- IPOD®/IPHONE® Issues Using Vehicle USB Interface (ITB11-059A)
- Audio Display Service Information (ITB22-008)
- Voluntary Service Campaign INFINITI; 2G Telematics Hardware Deactivation (ITB17-041)
- Client Satisfaction Initiative 2G Telematics Hardware Replacement (ITB17-007)
- BLUETOOTH, USB, And Aux Function Diagnostic Tool (ITB17-005)
Exhaust
- Removal Procedure For Seized Exhaust Sensor (ITB10-008B)
Exterior Body Panels
- Silicone Lubricant Can Damage Door Lock Actuator Motors (ITB21-024)
- INFINITI; Fuel Tank Is Extremely Difficult To Fill (ITB17-026B)
- 2014-2016 QX80; Fuel Tank Does Not Fill To Capacity When Low Fuel Warning Displayed (ITB16-038)
- Fuel Filler Cap Tether Clip Service Information (ITB15-021A)
Exterior Lights
- Headlamp, Fog Lamp, Or Rear Combination Lamp Fogging (ITB08-019A)
- Cleaning Front Or Rear Combination Lamp Assemblies (ITB17-033C)
Front Suspension
- Strut And Shock Absorber Replacement Guidelines (ITB99-001F)
- Ball Joint Axial End Play Procedure (ITB17-018)
Fuel System
- DTC P0456 Caused By EVAP Leak At Vent Control Valve O-Ring (ITB17-042E)
- EVAP Leak DTC P0442, P0455, P0456 Information (ITB13-044J)
- 2016-2019 QX80; Mil On With DTC P0174 (ITB20-005)
- INFINITI; Fuel Tank Is Extremely Difficult To Fill (ITB17-026B)
- 2014-2016 QX80; Fuel Tank Does Not Fill To Capacity When Low Fuel Warning Displayed (ITB16-038)
- Fuel Filler Cap Tether Clip Service Information (ITB15-021A)
Gauges & Instrument Panels
- AEB Warning Light Is On With Warning Messages Displayed On Combination Meter (ITB23-023)
- Service Information For Fuel Gauge Inaccurate With DTCS Stored In ECM (ITB22-015)
- 2015-2016 QX80; Fuel Gauge Drops Quickly After Tank Filled And Short Drive (ITB16-019C)
Hazardous Waste Material
- Vehicle Exterior And Wheel Cleaning Information (ITB19-008E)
- Vehicle Sanitization Guidelines During COVID-19 (ITB20-017)
Headlights
- Headlamp, Fog Lamp, Or Rear Combination Lamp Fogging (ITB08-019A)
Identification
- Reduced Vehicle Load Capacity Label (Regulatory Requirement) (ITB18-003E)
- Certification Label And VIN Plate Replacement (ITB09-063B)
Ignition Switch/Steering Lock
- Intelligent Key Not Detected/Engine Will Not Start (ITB13-052E)
- Intelligent Key Replacement Or Swapping Between Vehicles (ITB16-005C)
- Intelligent Key Battery Discharged (ITB17-056A)
- Intelligent Key Inoperative (ITB08-051C)
Infotainment
- Telematics Service Information (ITB12-011Q)
- Audio Display Service Information (ITB22-008)
- Navigation System Reboots When SXM Traffic Is Enabled (ITB17-015A)
- BLUETOOTH, USB, And Aux Function Diagnostic Tool (ITB17-005)
- INFINITI; Front Sonar Parking Sensor Service Information (ITB16-006)
Interior/Exterior Trim
- Precautions For Cleaning Wheels (ITB15-020C)
- 2016 QX80; USB Cover No Longer Factory Equipped (ITB15-030)
Mechanical
- VK56 Connecting Rod Cap Bolt Service Information (ITB20-019)
- 2004-2018 QX56 And QX80; Engine Oil Leak At Right Side Block Ball Plug (ITB10-058B)
Mechanical - Air
- AEB Warning Light Is On With Warning Messages Displayed On Combination Meter (ITB23-023)
Mechanical - Hydraulic
- Silicone Lubricant Can Damage Brake Switch (ITB23-014)
- Brake Noise/Judder/Pedal Feel Diagnosis And Repair (ITB00-024H)
Mirrors
- 2016-2020 QX80; Outside Mirror(S) Loose At Base (ITB17-027C)
Procedures
- Vehicle Exterior And Wheel Cleaning Information (ITB19-008E)
- Silicone Lubricant Can Damage Brake Switch (ITB23-014)
Rear Suspension
- Strut And Shock Absorber Replacement Guidelines (ITB99-001F)
Restraints Control Systems
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Air Bag Warning Light Flashing Indicating System Diagnostic Mode (ITB18-039)
Starter
- Intelligent Key Not Detected/Engine Will Not Start (ITB13-052E)
- 12 Volt Battery Testing For In-Service Vehicles (ITB23-019A)
- Remote Engine Start Not Working (ITB14-011G)
- Mil On With DTC P062F And/Or P0603 Stored (ITB21-007)
Steering Linkage
- Ball Joint Axial End Play Procedure (ITB17-018)
Suspension Control Systems
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
System
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Can Communication Codes - Diagnostic Tips And Guidelines - U1000, U1001, U1002, U1010 (ITB10-029C)
- EVAP Leak DTC P0442, P0455, P0456 Information (ITB13-044J)
- Mil On With P0603 Stored For ECM Back Up Circuit (ITB16-008C)
- Transmission & Engine Automated Data Collection And Diagnostic Reporting (ITB18-034)
Towing
- Limitations On Flat Towing Of INFINITI Vehicles (ITB99-014G)
Transmission Control Systems
- Can Communication - Network Diagnostic Flow Chart - U1000, U1001, U1002, U1010 (ITB13-006D)
- Can Communication Codes - Diagnostic Tips And Guidelines - U1000, U1001, U1002, U1010 (ITB10-029C)
- Transmission & Engine Automated Data Collection And Diagnostic Reporting (ITB18-034)
- 2016-2017 QX80; Shift Shock, Lack Of Power, And/Or Rpm Fluctuates (ITB17-008C)
- 2016 QX80; Transmission Judder Under Acceleration Uphill (ITB16-026)
Warning Systems
- Inflating Tires Equipped With TPMS (ITB12-029B)
Wheel Alignment
- Diagnosis Of Vehicle Pull (Drift) And/Or Steering Wheel Off-Center (ITB08-046K)
- Revised Wheel Alignment Specifications (ITB16-046A)
Wheel Hubs
- Clicking Noise From Front Or Rear Axle During Take-Off/Acceleration (ITB13-008D)
- Wheel Bearing Collision Damage (ITB10-067C)
Wheels & Tire System
- Accessory Wheel Locks Installation And Removal (ITB09-034A)
- Precautions For Cleaning Wheels (ITB15-020C)
- INFINITI; Servicing Run Flat Tires And Low Profile Tires Equipped With TPMS Sensors (ITB15-025A)
- Wheel Balancing Service Information (ITB11-005D)
- Recommended Setup Information For Hunter GSP9700 (ITB11-033B)
- New Vehicle Tire Flat Spotting (ITB11-021D)
- Road Wheel Balancing With Hunter Road Force® GSP9700 Tire Balancer (ITB11-037C)
- Inflating Tires Equipped With TPMS (ITB12-029B)
- Tire Mounting Information (ITB11-022B)
Window Motors & Regulators
- Removing Foreign Material From The Window Glass (ITB13-007I)
- Window Glass Warranty Information (ITB17-009H)
- Windshield Cracking (ITB09-039K)
- Automatic Emergency Braking Warning Light Blinking (ITB19-013E)
- Door Glass Binds When Rolling Up Or Down (ITB23-005)
Wiring System (Data Link Connectors, Pwr Dist., Grnd Dist.)
- Wiring Harness Repair Information (ITB14-020F)