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Detailed Flow

WARNING: This page is about a different car, the 2019 Infiniti Q50. However, it is still accessible from the selected car via links, so may be relevant.
  1. INTERVIEW AND SYMPTOM CONFIRMATION 

    Check the malfunction symptoms by performing the following items.

    • Interview the customer to obtain the malfunction information (conditions and environment when the malfunction occurred).
    • Check the symptom.

    Is the occurred symptom malfunction?

    YES

    GO TO 2 .

    NO

    INSPECTION END

  2. DIAGNOSIS WITH CONSULT 
    1. Connect CONSULT and perform a self-diagnosis for "MULTI AV". Refer to CONSULT Function .
      NOTE: Skip to step 4 of the diagnosis procedure if "MULTI AV" is not displayed.
    2. When DTC is detected, follow the instructions below:
      • Record DTC and Freeze Frame Data.

    Is DTC displayed?

    YES

    GO TO 3 .

    NO

    GO TO 4 .

  3. TROUBLE DIAGNOSIS FOR DTC 
    1. Check the DTC indicated in the "Self-Diagnosis Results".
    2. Perform the relevant diagnosis referring to the DTC Index. Refer to DTC Index .

    GO TO 5 .

  4. TROUBLE DIAGNOSIS FOR SYMPTOMS 

    Perform the relevant diagnosis referring to the diagnosis chart by symptom. Refer to Symptom Table .

    GO TO 5 .

  5. ERROR PART REPAIR 
    1. Repair or replace the identified malfunctioning parts.
    2. Perform a self-diagnosis for "MULTI AV" with CONSULT.
      NOTE: Erase the stored self-diagnosis results after repairing or replacing the relevant components if any DTC has been indicated in the "Self-Diagnosis Results".
    3. Check that the symptom does not occur.

    Does the symptom occur?

    YES

    GO TO 1 .

    NO

    INSPECTION END