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Detailed Flow

  1. INTERVIEW FOR MALFUNCTION 

    It is also important to clarify the customer concerns before starting the inspection. Interview the customer about the concerns carefully and understand the symptoms fully.

    NOTE: The customers are not professionals. Never assume that "maybe the customer means..." or "maybe the customer mentioned this symptom".

    GO TO 2.

  2. SELF-DIAGNOSIS WITH CONSULT 

    SYMBOL With CONSULT

    Perform self-diagnosis of "MULTI AV" using CONSULT. Refer to CONSULT Function .

    NOTE: Skip to step 4 of the diagnosis procedure if "MULTI AV" is not displayed.

    Is any DTC detected?

    YES

    GO TO 3.

    NO

    GO TO 4.

  3. TROUBLE DIAGNOSIS FOR DTC 
    1. Check the DTC indicated in the "Self Diagnostic Result".
    2. When DTC is detected, follow the instructions below:
      • Record DTC
      • Freeze Frame Data (FFD)
    3. Perform the relevant diagnosis referring to the DTC Index. Refer to DTC Index .
    NOTE: If DTC "U1000" is detected, first diagnose the CAN communication system.

    GO TO 5.

  4. SYMPTOM DIAGNOSIS 

    Perform the applicable diagnosis according to the diagnosis chart by symptom. Refer to Symptom Table .

    GO TO 5.

  5. MALFUNCTIONING PART REPAIR 

    Repair or replace the identified malfunctioning parts.

    GO TO 6.

  6. REPAIR CHECK (SELF-DIAGNOSIS WITH CONSULT) 

    SYMBOL With CONSULT

    1. Erases self-diagnosis results.
    2. Perform self-diagnosis of "MULTI AV" again after repairing or replacing the specific items.
    3. Check if any DTC is detected in self-diagnosis results of "MULTI AV".

    Is any DTC detected?

    YES

    GO TO 3.

    NO

    GO TO 7.

  7. REPAIR CHECK (OPERATION TEST) 

    Perform operation test. Check that the malfunction symptom is solved or no other symptoms occur.

    Is there a malfunction symptom?

    YES

    GO TO 4.

    NO

    INSPECTION END