Work Flow

DETAILED FLOW 

1. INTERVIEW FROM THE CUSTOMER 
   1. Clarify customer complaints before inspection. First of all, perform an interview utilizing reproduce symptoms as well as fully understand it. Ask customer about his/her complaints carefully. Check symptoms by driving vehicle with customer, if necessary.
      CAUTION:

      Customers are not professional. Never guess easily like "maybe the customer means that...," or "maybe the customer mentions this symptom".

   >>

   GO TO 2.

2. CHECK SYMPTOM 
   1. Reproduce the symptom that is indicated by the customer, based on the information from the customer obtained by interview. Also check that the symptom is not caused by protection function. Refer to Protection Function .
      CAUTION:

      When the symptom is caused by normal operation, fully inspect each portion and obtain the understanding of customer that the symptom is not caused by a malfunction.

   >>

   GO TO 3.

3. CHECK VEHICLE CONDITION 
   1. CONSULT
      1. Ignition switch ON.
      2. Check "HEAT PROTECT STATUS" in "Data Monitor" mode of "EPS/DAST 3".

         Monitor item	Values
         HEAT PROTECT STATUS	NORMAL

   Is the inspection result normal?

   YES>>

   GO TO 4.

   NO>>

   Wait with the ignition switch OFF until the data monitor indication becomes "NORMAL". And then GO TO 4.

4. PERFORM SELF DIAGNOSTIC RESULT 
   1. CONSULT: Select "Self Diagnostic Result" mode of "EPS/DAST 3".

   Is any DTC detected?

   YES>>

   Record or print DTC and freeze frame data (FFD). GO TO 5.

   NO>>

   GO TO 7.

5. RECHECK SYMPTOM 
   1. CONSULT
      1. Erase "Self Diagnostic Result" mode of "EPS/DAST 3".
      2. Perform DTC confirmation procedures for the malfunctioning system.
      NOTE: If some DTCs are detected at the same time, determine the order for performing the diagnosis based on DTC Inspection Priority Chart .

   Is any DTC detected?

   YES>>

   GO TO 6.

   NO>>

   Check harness and connectors based on the information obtained by interview. Refer to Diagnostic Work Sheet .

6. REPAIR OR REPLACE MALFUNCTIONING PARTS 
   1. CONSULT
      • Repair or replace malfunctioning components.
      • Reconnect part or connector after repairing or replacing.
      • When DTC is detected, erase Self Diagnostic Results mode of "EPS/DAST 3".

   >>

   GO TO 8.

7. IDENTIFY MALFUNCTIONING SYSTEM BY SYMPTOM DIAGNOSIS 
   1. Estimate malfunctioning system based on symptom diagnosis and perform inspection.

   Can the malfunctioning system be identified?

   YES>>

   GO TO 8.

   NO>>

   Check harness and connectors based on the information obtained by interview. Refer to Diagnostic Work Sheet .

8. FINAL CHECK 
   1. CONSULT
      1. Check the reference value for EPS control unit.
      2. Recheck the symptom and check that symptom is not reproduced on the same conditions.

   Is the symptom reproduced?

   YES>>

   GO TO 3.

   NO>>

   Inspection End.