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Pinpoint Test I: No Response To Pressing Navigation Menu

TEST CONDITIONS DETAILS/RESULTS/ACTIONS

  1. I1: NO RESPONSE TO PRESSING NAVIGATION MENU 
    1. Check that the engine was not turned 'OFF' during a navigation software update.

    Was the engine turned 'OFF' during a navigation software update?

    • Yes  : Check the correct map disc is inserted into the Navigation Control Module (NCM). Start the engine and allow to idle for 15 minutes, Turn the engine 'OFF', and then start the engine again. Verify that the navigation screen displays. Navigation was in the program update mode
    • No  : GO to  I3.
  2. I2: NO RESPONSE TO PRESSING NAVIGATION MENU 
    1. Check that the engine was not turned 'OFF' after inserting the new map disc.

    Was the engine turned 'OFF' after inserting the new map disc?

    • Yes  : Check the correct map disc is inserted into the Navigation Control Module (NCM). Start the engine and allow to idle for 15 minutes, Turn the engine 'OFF', and then start the engine again.
    • No  : GO to  I3.
  3. I3: NO RESPONSE TO PRESSING NAVIGATION MENU 
    1. Check the "Loading" button on the navigation diagnostics screen (PIN code 660) has been pressed, and "YES" has been selected.

    Has the "Loading" button on the navigation diagnostics screen been pressed, and has "YES" been selected?

    • Yes  : Check the correct map disc is inserted into the Navigation Control Module (NCM). Start the engine and allow to idle for 15 minutes, Turn the engine 'OFF', and then start the engine again.
    • No  : Refer to the appropriate system wiring diagrams and check integrity of navigation system wiring harness and connectors. GO to  I4.
  4. I4: SYSTEM CHECK FOR DTCS 
    1. Check the system for DTCs which may be logged.

    Is DTC U300055 logged?

    • Yes  : Using the manufacturer approved diagnostic system check/amend the Car Configuration File parameter in block 2, byte 127 to match vehicle market/specification. If the DTC remains check navigation system module part number and ensure the correct component is installed to vehicle market/specification.
    • No  : GO to  I5.
  5. I5: NO RESPONSE TO PRESSING NAVIGATION MENU 
    1. Turn the engine 'OFF', wait for a moment, and then turn the engine 'ON' again

    Does the navigation screen fail to display even if the navigation button is pressed?

    • Yes  : Check the HLDF is installed correctly. Check the Navigation Control Module (NCM) is installed correctly.
    • No  : Operation is normal.
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