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Customer Satisfaction Notification R12 Software Updates (RC-R12-15)

WARNING: This page is about the Renegade Latitude, 1.4L Eng VIN H, 4WD, which is a different variant/trim than selected.
Publication date: 2015-09-01
Reference number: RC-R12-15

CUSTOMER SATISFACTION NOTIFICATION R12 SOFTWARE UPDATES

CUSTOMER SATISFACTION NOTIFICATION R12 SOFTWARE UPDATES

SERVICE CAMPAIGN BULLETIN

Reference Number(s): RC-R12-15, Date of Issue:  September, 2015
CHRYSLER: 2015 (BU) Jeep® Renegade

SERVICE INFORMATION

NOTE: The service procedure has been updated.

MODELS

2015 (BU) Jeep® Renegade 

NOTE: This notification applies only to the above vehicles built from August 05, 2014 through March 10, 2015 (MDH 080500 through 031000)  .
IMPORTANT: Some of the involved vehicles may be in dealer vehicle inventory. Dealers should complete this repair on these vehicles before retail delivery.  Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.

SUBJECT

Up to ten modules on about 29,500 of the above vehicles may require updated software to enhance the function of several vehicle systems.

REPAIR

The modules on each vehicle must be checked for software updates. Vehicle with outdated software must be updated with new software as required.

PARTS INFORMATION

No parts are required to perform this service procedure.

PARTS RETURN

No parts return required for this campaign.

SPECIAL TOOLS

The following special tools are required to perform this repair: 

SERVICE PROCEDURE

OPERATING CYCLE

Operation 1 - Engine control unit (ECM) software update

Update the software of the engine control unit (ECM) operating as described.

  1. Reprogramming procedure 
  2. Post-reprogramming learning procedures (only for 1.4 Turbo MultiAir engines) 
  1. Engine Control Unit reprogramming procedure 

    Using wiTECH, updated to the latest software release  , select the vehicle view (Fig. 1) and then control unit (ECM - Engine Control Module) (A) and carry out the reprogramming intervention.

    NOTE: The vehicle battery must be in full charge conditions or supported by a battery charger/booster battery so as to ensure a rated voltage of 12 V during reprogramming.
    NOTE: If the reprogramming process is interrupted/aborted, it must be restarted.
    G10094848
    IMPORTANT: Carefully read and perform all the instructions and warning messages displayed during reprogramming; do not continue with the following messages without performing what is required at each step.
    • Reset all errors (DTCs) generated in other modules as a result of reprogramming. At the end of the reprogramming procedure, all the DTCs are automatically displayed for being reset.
  2. Post-reprogramming learning procedures (only for 1.4 Turbo MultiAir engines). 
    • On wiTECH select the vehicle view (Fig. 2) and then ECM (Engine Control Module) (A); the screen of Fig. 3 will be displayed.
      G10094849
    • Select Misc. Functions (B - Fig. 3).
    • Select and sequentially perform the procedures shown in the screen (1), in the same order.
      G10094850
      IMPORTANT: For each procedure, carefully read and perform all the displayed instructions; do not proceed with the following operations without performing what is required at each step.
    • For each selected item a window will be displayed, an example is shown in Fig. 4, with the necessary conditions. Once this is obtained, press Continue and follow the instructions.
      G10094851
CONTROL UNIT (ECM) CODES

The following tables show the hardware (HW) and software (SW) codes of the engine control unit, before and after reprogramming.

1.4 MultiAir 140HP versions (excluding Belgium Market) 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
MM8GMKHW670 00 V620MG65 0000
MM8GMKHW670 00 V631MG71 0000
MM8GMKHW670 00 V631MG77 0000
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
MM8GMKHW670 00 V713MG82 0000

1.4 MultiAir 140HP versions (only Belgium Market) 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
MM8GMKHW670 00 V631MG1D 0000
MM8GMKHW670 00 V631MG7D 0000
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
MM8GMKHW670 00 V713MG2D 0000

1.6 Mjet 120HP versions 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
0 281 031 204 00 1 037 544 640 05 61
0 281 031 204 00 1 037 547 140 05 81
0 281 031 204 00 1 037 547 134 05 82
0 281 031 204 00 1 037 551 456 05 83
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
0 281 031 204 00 1 037 552 713 06 81

1.6 Mjet 115HP versions 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
0 281 031 204 00 1 037 549 850 05 81
0 281 031 204 00 1 037 551 457 05 82
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
0 281 031 204 00 1 037 552 714 06 81

2.0 Mjet 140HP Manual Transmission versions (MT) 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
0 281 031 204 00 1 037 544 639 05 61
0 281 031 204 00 1 037 547 141 05 81
0 281 031 204 00 1 037 549 852 05 82
0 281 031 204 00 1 037 549 863 05 83
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
0 281 031 204 00 1 037 552 715 06 81

2.0 Mjet 120HP Manual Transmission (MT) versions 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
0 281 031 204 00 1 037 547 136 05 81
0 281 031 204 00 1 037 549 853 05 82
0 281 031 204 00 1 037 549 864 05 83
0 281 031 204 00 1 037 552 716 06 81
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
0 281 031 204 00 1 037 552 737 06 82

2.0 Mjet 140HP Automatic Transmission (AT) versions 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
0 281 031 204 00 1 037 549 866 06 31
0 281 031 204 00 1 037 549 873 06 32
0 281 031 204 00 1 037 550 696 0A 01
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
0 281 031 204 00 1 037 552 717 06 81

2.0 Mjet 170HP Automatic Transmission (AT) versions 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
0 281 031 204 00 1 037 549 865 06 31
0 281 031 204 00 1 037 549 872 06 32
0 281 031 204 00 1 037 550 695 0A 01
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
0 281 031 204 00 1 037 552 718 06 81
Operation 2 - Body Computer module (BCM) software update

Update the Body Computer module (BCM) software operating as described.

Using wiTECH, updated to the latest software release,  select the vehicle view (Fig. 5) and then Body Computer (BCM - Body Control Module) (B) and carry out the reprogramming intervention.

NOTE: The vehicle battery must be in full charge conditions or supported by a battery charger/booster battery so as to ensure a rated voltage of 12 V during reprogramming.
NOTE: If the reprogramming process is interrupted/aborted, it must be restarted.
G10094852
IMPORTANT: Carefully read and perform all the instructions and warning messages displayed during reprogramming; do not continue with the following messages without performing what is required at each step.
  • Reset all errors (DTCs) generated in other modules as a result of reprogramming. At the end of the reprogramming procedure, all the DTCs are automatically displayed for being reset.
CONTROL UNIT (BCM) CODES

The following table shows the hardware (HW) and software (SW) codes of the Body Computer, before and after reprogramming.

Body Computer L0 type versions - (sw from 0607 to 080A) 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW number  HW number  HW number 
0520L0EU401 04 28453735 0607
0520L0EU401 04 28460678 0700
0520L0EU401 04 28460678 0701
0520L0EU401 04 28460678 0702
0520L0EU401 04 28460678 0703
0520L0EU401 04 28460678 0704
0520L0EU401 04 28460678 0706
0520L0EU401 04 28460678 0707
0520L0EU401 04 28460678 0708
0520L0EU401 04 28460678 0709
0520L0EU401 04 28460678 0800
0520L0EU401 04 28460678 0801
0520L0EU401 04 28460678 0802
0520L0EU401 04 28460678 0804
0520L0EU401 04 28460678 080A
After programming, the control unit will have the following data or later updates 
HW number  HW number  HW number  HW number 
0520L0EU401 04 28460678 080C

Body Computer L0 type versions - (sw from 0805 to 0808) 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW number  HW number  HW number 
0520L0EU401 04 28460678 0805
0520L0EU401 04 28460678 0806
0520L0EU401 04 28460678 0808
After programming, the control unit will have the following data or later updates 
HW number  HW number  HW number  HW number 
0520L0EU401 04 28460678 080C

Body Computer L1 type versions - (sw from 0607 to 080A) 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW number  HW number  HW number 
0520L1EU401 04 28453758 0607
0520L1EU401 04 28460691 0700
0520L1EU401 04 28460691 0701
0520L1EU401 04 28460691 0702
0520L1EU401 04 28460691 0703
0520L1EU401 04 28460691 0704
0520L1EU401 04 28460691 0706
0520L1EU401 04 28460691 0707
0520L1EU401 04 28460691 0708
0520L1EU401 04 28460691 0709
0520L1EU401 04 28460691 0800
0520L1EU401 04 28460691 0801
0520L1EU401 04 28460691 0802
0520L1EU401 04 28460691 0804
0520L1EU401 04 28460691 080A
After programming, the control unit will have the following data or later updates 
HW number  HW number  HW number  HW number 
0520L1EU401 04 28460691 080C

Body Computer L1 type versions - (sw from 0805 to 0808) 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW number  HW number  HW number 
0520L0EU401 04 28460691 0805
0520L0EU401 04 28460691 0806
0520L0EU401 04 28460691 0808
After programming, the control unit will have the following data or later updates 
HW number  HW number  HW number  HW number 
0520L0EU401 04 28460691 080C

Body Computer L2 type versions - NAFTA - (sw from 0607 to 080A) 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW number  HW number  HW number 
0520L2EU401 04 28453764 0607
0520L2EU401 04 28460696 0700
0520L2EU401 04 28460696 0701
0520L2EU401 04 28460696 0702
0520L2EU401 04 28460696 0703
0520L2EU401 04 28460696 0704
0520L2EU401 04 28460696 0706
0520L2EU401 04 28460696 0707
0520L2EU401 04 28460696 0708
0520L2EU401 04 28460696 0709
0520L2EU401 04 28460696 0800
0520L2EU401 04 28460696 0801
0520L2EU401 04 28460696 0802
0520L2EU401 04 28460696 0804
After programming, the control unit will have the following data or later updates 
HW number  HW number  HW number  HW number 
0520L2EU401 04 28460696 080A

Body Computer L2 type versions - NAFTA - (sw from 0805 to 0808) 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW number  HW number  HW number 
0520L2EU401 04 28460696 0805
0520L2EU401 04 28460696 0806
0520L2EU401 04 28460696 0808
After programming, the control unit will have the following data or later updates 
HW number  HW number  HW number  HW number 
0520L2EU401 04 28460696 080A

Body Computer L3 type versions - NAFTA - (sw from 0607 to 080A) 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW number  HW number  HW number 
0520L3EU401 04 28453773 0607
0520L3EU401 04 28460701 0700
0520L3EU401 04 28460701 0701
0520L3EU401 04 28460701 0702
0520L3EU401 04 28460701 0703
0520L3EU401 04 28460701 0704
0520L3EU401 04 28460701 0706
0520L3EU401 04 28460701 0707
0520L3EU401 04 28460701 0708
0520L3EU401 04 28460701 0709
0520L3EU401 04 28460701 0800
0520L3EU401 04 28460701 0801
0520L3EU401 04 28460701 0802
0520L3EU401 04 28460701 0804
After programming, the control unit will have the following data or later updates 
HW number  HW number  HW number  HW number 
0520L3EU401 04 28460701 080A

Body Computer L3 type versions - NAFTA - (sw from 0805 to 0808) 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW number  HW number  HW number 
0520L3EU401 04 28460701 0805
0520L3EU401 04 28460701 0806
0520L3EU401 04 28460701 0808
After programming, the control unit will have the following data or later updates 
HW number  HW number  HW number  HW number 
0520L3EU401 04 28460701 080A
Operation 3 - Instrument panel (IPC) software update

Update the instrument panel (IPC) software operating as described.

Using wiTECH, updated to the latest software release  , select the vehicle view (Fig. 6) and then Instrument panel (IPC - Instrument Panel Cluster) (C) and carry out the reprogramming intervention.

WARNING: Start and keep the engine running - (in safe conditions) - for the whole update time.
NOTE: If the reprogramming process is interrupted/aborted, it must be restarted.
G10094853
IMPORTANT: Carefully read and perform all the instructions and warning messages displayed during reprogramming; do not continue with the following messages without performing what is required at each step.
  • Reset all errors (DTCs) generated in other modules as a result of reprogramming. At the end of the reprogramming procedure, all the DTCs are automatically displayed for being reset.
CONTROL UNIT (IPC) CODES

The following table shows the hardware (HW) and software (SW) codes of the instrument panel, before and after reprogramming.

Instrument Panel Cluster Low versions 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
50019640002 01 04015440327 0485
50019640002 01 04015440334 0551
50019640002 01 04015440336 0560
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
50019640002 01 04015440338 0561

Instrument Panel Cluster High versions 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
50019660000 00 04003013722 0484
50019660000 00 04003013730 0548
50019660000 00 04003013733 0560
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
50019660000 00 04003013735 0561
Operation 4 - Radio frequency module (RFH) software update

Update the radio frequency module (RFH) software operating as described.

Using wiTECH, updated to the latest software release  , select the vehicle view (Fig. 7) and then the radio frequency module (RFH - Radio Frequency Hub module) (D) and carry out the reprogramming intervention.

WARNING: Start and keep the engine running - (in safe conditions) - for the whole update time.
NOTE: If the reprogramming process is interrupted/aborted, it must be restarted.
G10094854
IMPORTANT: Carefully read and perform all the instructions and warning messages displayed during reprogramming; do not continue with the following messages without performing what is required at each step.
  • Reset all errors (DTCs) generated in other modules as a result of reprogramming. At the end of the reprogramming procedure, all the DTCs are automatically displayed for being reset.
CONTROL UNIT (RFH) CODES

The following tables show the hardware (HW) and software (SW) codes of the radio frequency module before and after reprogramming.

Versions with internal antenna - 433 Mhz - EMEA 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
91132300AA 01 40617925AA 0810
91132300AA 01 40617925AA 0820
91132300AA 01 40617925AA 0900
91132300AA 01 40617925AA 0910
91132300AA 01 40617925AA 0920
91132300AA 01 40617925AA 0925
91132300AA 01 40617925AA 0930
91132300AA 01 40617925AA 0935
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
91132300AA 02 40617925AA 0940

Versions with internal antenna - 433 Mhz - TPMS only 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
91132200AA 01 40617925AA 0810
91132200AA 01 40617925AA 0820
91132200AA 01 40617925AA 0900
91132200AA 01 40617925AA 0910
91132200AA 01 40617925AA 0920
91132200AA 01 40617925AA 0925
91132200AA 01 40617925AA 0930
91132200AA 01 40617925AA 0935
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
91132200AA 02 40617925AA 0940
Operation 5 - Climate control system (HVAC) software update

Update the automatic (ACM) or manual (MCM) climate control system operating as described.

Using wiTECH, updated to the latest software release  , select the vehicle view (Fig. 8) and then the climate control module (HVAC - Heating Ventilation and Air Conditioning Module) (E) and carry out the reprogramming intervention.

WARNING: Start and keep the engine running - (in safe conditions) - for the whole update time.
NOTE: If the reprogramming process is interrupted/aborted, it must be restarted.
G10094855
IMPORTANT: Carefully read and perform all the instructions and warning messages displayed during reprogramming; do not continue with the following messages without performing what is required at each step.
  • Reset all errors (DTCs) generated in other modules as a result of reprogramming. At the end of the reprogramming procedure, all the DTCs are automatically displayed for being reset.
CONTROL UNIT (HVAC) CODES

The following table shows the hardware (HW) and software (SW) codes of the climate control system control unit, before and after reprogramming.

Manual Heater control Module (MHM) versions 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
838079 04 0008 1708
838079 04 0010 1809
838079 04 0010 1909
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
838079 04 0011 2009

Manual Climate control Module (MCM) versions 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
838078 04 0008 1708
838078 04 0010 1809
838078 04 0010 1909
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
838078 04 0011 2009

Automatic Climate control Module (ACM) LHD versions 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
838077 03 0001 1711
838077 03 0000 1812
838077 03 0000 1912
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
838077 03 0001 2012

Automatic Climate control Module (ACM) RHD versions 

SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
838077 03 0001 1711
838077 03 0000 1812
838077 03 0000 1912
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
838108 03 0001 2012
Operation 6 - Lane-keeping assist module (front camera) (HALF) software update

Update the lane-keeping assist module (HALF) software operating as described.

Using wiTECH, updated to the latest software release  , select the vehicle view (Fig. 9) and then the lane-keeping assist module (HALF - HApatic Lane Feedback) (F) and carry out the reprogramming intervention.

WARNING: Start and keep the engine running - (in safe conditions) - for the whole update time.
NOTE: If the reprogramming process is interrupted/aborted, it must be restarted.
G10094856
IMPORTANT: Carefully read and perform all the instructions and warning messages displayed during reprogramming; do not continue with the following messages without performing what is required at each step.
  • Reset all errors (DTCs) generated in other modules as a result of reprogramming. At the end of the reprogramming procedure, all the DTCs are automatically displayed for being reset.
CONTROL UNIT (HALF) CODES
SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
233696-103 02 143501 1435
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
233696-103 02 143901 1439
Operation 7 - Drive train control module (DTCM) software update

Update the drive train control module (DTCM) software operating as described.

Using wiTECH, updated to the latest software release  , select the vehicle view (Fig. 10) and then the drive train control module (DTCM) (DTCM - Drive Train Control Module) (G) and carry out the reprogramming intervention.

WARNING: Start and keep the engine running - (in safe conditions) - for the whole update time.
NOTE: If the reprogramming process is interrupted/aborted, it must be restarted.
G10094857
IMPORTANT: Carefully read and perform all the instructions and warning messages displayed during reprogramming; do not continue with the following messages without performing what is required at each step.
  • Reset all errors (DTCs) generated in other modules as a result of reprogramming. At the end of the reprogramming procedure, all the DTCs are automatically displayed for being reset.
CONTROL UNIT (DTCM) CODES
SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
01030003002 B1 RELS6P00000 0004
01030003002 B1 RELS6P00000 0003
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
01030003002 B1 RELS7P10000 0002
Operation 8 - Front cruise control radar module (ACC) software update

Update the driver assistance system control module (DASM) software operating as described.

Using wiTECH, updated to the latest software release  , select the vehicle view (Fig. 11) and then the front cruise control radar module (for DASM - Driver Assistance System Module and ACC - Adaptive Cruise Control systems) (G) and carry out the reprogramming intervention.

WARNING: Start and keep the engine running - (in safe conditions) - for the whole update time.
NOTE: If the reprogramming process is interrupted/aborted, it must be restarted.
G10094858
IMPORTANT: Carefully read and perform all the instructions and warning messages displayed during reprogramming; do not continue with the following messages without performing what is required at each step.
  • Reset all errors (DTCs) generated in other modules as a result of reprogramming. At the end of the reprogramming procedure, all the DTCs are automatically displayed for being reset.
CONTROL UNIT (ACC) CODES
SOFTWARE INFORMATION

Before programming, the control unit must have the following data or later updates 
HW number  HW version  SW number  SW version 
MRR1_0 00 1037601393 1002
After programming, the control unit will have the following data or later updates 
HW number  HW version  SW number  SW version 
MRR1_0 00 1037601437 1103
Operation 9 - VP2 Radio device (LTM) software update

Update the software of the VP2 radio device (LTM - Low level Telematic Module) on the vehicles involved, operating as follows.

Current software version check 

Check the version of the software installed on the display, pressing the RADIO + MEDIA + BROWSE buttons for 5 seconds.

G10094859
  • Wait a few seconds until the Engineering Mode screen is displayed; now, select General to display the screen.
  • The Base line displayed on the screen corresponds to the software version installed on the equipment.
  • If the current version is included among those listed below it is necessary to update the device, as described.
    SOFTWARE INFORMATION

    07.00.45.00
    07.00.46.00
    07.00.48.00
    07.00.49.01
    07.00.53.01
  • If the current version is equal to or greater than 07.00.62.01 the device is updated and is therefore it is NOT necessary to proceed with any operation.
  • Switch off and on pressing the ON/OFF button to quit the Engineering Mode menu and to go back to the standard operation.

VP2 Radio device (LTM) software update 

NOTE: In order to update the software, you need a USB stick containing the software updated to version  - 07.00.62.01

To update the application, before proceeding, it is necessary to check for the availability of the following equipment:

  • Personal Computer with Windows© 2000 / Windows© XP / Windows© VISTA / Windows© 7.
  • USB stick (with min. 2 GB) having the manufacturer's certification of compatibility with Windows© 2000 / Windows© XP / Windows© VISTA / Windows© 7 operating system, formatted as FAT32.

    Update software acquisition 

  • Go to DealerCONNECT>Service>UCONNECT Information & Utilities> Uconnect Dealer software downloads to download the files.
  • If a security warning message appears "Do you want to view only the webpage content that was delivered securely?" Press "No"  to continue.
NOTE: A Blank USB flash drive must be used to download the software. Only one software update can be used on one USB flash drive. One USB flash drive can be used to service multiple vehicles.
NOTE: If you are using a USB stick that has already been used for previous updates it is, absolutely necessary to format it again, in FAT32 mode to ensure the proper flow of data.
WARNING: This software version replaces all previous versions that must be eliminated.
NOTE: If the dealer cannot download the software, make sure you have proper security access. If not have the Service Manager or Shop Foreman download the software update.

Download the software files to a USB flash drive, follow the on screen instructions and perform the following:

  1. Acquire a blank USB flash drive with at least 2 gb of space.
  2. Download the software update file to your local pc's desktop.
  3. Be sure to extract the file before copying it to the blank USB flash drive.
  4. A blank USB flash drive will be needed, additional updates cannot be on the same USB flash drive.
  • After copying the files, only the files illustrated in Fig. 2 should be on the memory stick.
    G10094860
WARNING: Before using the USB stick is advisable to make a backup copy of its content.

Once the file is saved to the USB flash drive, it is recommended you physically label the USB flash drive with the following information:

  • Model in question: Renegade
  • Type of radio: VP2
  • SW version 07.00.62.01

Working on the vehicle:

  • If enabled, disable the Logistic Mode. 
    WARNING: Start and keep the engine running - (in safe conditions) - for the whole update time
  • Wait 20 seconds until the radio navigation system completes the start-up procedure.

Insert the USB stick with the updating software in the port on the central tunnel (Fig. 3).

G10094861
  • After a few seconds the sound is disabled and immediately after, the following image is displayed (Fig. 4) on the screen of the radio navigation system.
    NOTE: The numbers shown may vary.
    G10094862
  • Select the "Start" touch command on the radio navigation display (Fig. 5).
    G10094863

At this point the SW update procedure starts.

A completion bar will indicate the progress of the ongoing procedure (Fig. 6):

G10094864

There will be some switching-off processes of the radio navigation system and, due to internal restarting procedures of the system, a screen like the following one could be displayed (Fig. 7):

G10094865
WARNING: Do not remove the USB stick
DO NOT turn the key to Park or OFF

The whole procedure will last about 30/40 minutes and no operation is required to the operator. 

Wait until the software is updated; the screen of the radio navigation system will display the following image (Fig. 8).

G10094866

Only now  , the USB memory stick can be removed.

There will be a last restart (black screen) radio navigation system will restart with the updated software after about 3 minutes.

During the 3 minutes it is possible that the buttons on the radio navigation system are illuminated and that you hear the sound with a black screen, wait until the image reappears on the display.

Should the following image be displayed on the screen of the radio navigation system (Fig. 9), remove the USB stick, turn the key to OFF for 3 minutes, turn the key to START again and repeat the stick fitting procedure.

G10094867
NOTE: The error number displayed may vary.

If the failure still persists: erase the contents of the USB pen, copy the files from the previously made Back Up and repeat the procedure from the beginning of the operating cycle.

Operation 10 - VP4 Radio navigation device (ETM) software update

Update the software of the VP4 radio navigation device (ETM - Entertainment Telematic Module) on the vehicles involved, operating as follows.

The vehicles involved in the software update are all vehicles with software versions prior to version: 15.04.31 

NOTE: The software update is carried out via a USB stick - with a minimum capacity of 2 / 4GB - containing the software updated to version: 15.04.31 

To update the application, before proceeding, it is necessary to check for the availability of the following equipment:

  • Personal Computer with Windows© 2000 / Windows© XP / Windows© VISTA / Windows© 7.
  • USB stick (with min. 2 / 4GB) having the manufacturer's certification of compatibility with Windows© 2000 / Windows© XP / Windows© VISTA / Windows© 7 operating system.
  • Update software acquisition 
  • Go to DealerCONNECT>Service>UCONNECT Information & Utilities> Uconnect Dealer software downloads to download the files.
  • If a security warning message appears "Do you want to view only the webpage content that was delivered securely?" Press "No" to continue.
NOTE: A USB flash drive must be always formatted in FAT32 before the software download. Only one software update can be used on one USB flash drive. One USB flash drive can be used to service multiple vehicles.
NOTE: If using a USB stick that has already been used it is, absolutely necessary to format it again, in FAT32 mode to ensure the proper flow of data.
NOTE: In case of any problems during the update process, before any further intervention, contact the technical assistance.
WARNING: This software replaces all previous versions that must be eliminated.
NOTE: If the dealer cannot download the software, make sure you have proper security access. If not have the Service Manager or Shop Foreman download the software update.

Download the software files to a USB flash drive, follow the on screen instructions and perform the following.

  1. Acquire a blank USB flash drive with at least 2/4 GB of space.
  2. Download the software update file to your local pc's desktop.
  3. Be sure to extract the file before copying it to the blank USB flash drive.
  4. A blank USB flash drive will be needed, additional updates cannot be on the same USB flash drive.
  • At the end of the operation only the files  illustrated should be on the USB stick (Fig. 2).
    G10094868
WARNING: Before using the USB stick is advisable to make a backup copy of its content.

Once the file is saved to the USB flash drive, it is recommended you physically label the USB flash drive with the following information:

  • Model in question: Renegade
  • Type of radio: VP4
  • SW version 15.04.31
NOTE: Only for vehicles in pre-delivery: disable the Logistic Mode.

Carry out the radio navigation system update procedure.

WARNING: Start and keep the engine running - (in safe conditions) - for the whole update time.

Then continue as described below:

  • Turn on the Radio, if it does not turn on by itself;
  • Insert the USB stick with the updating software in the related connector located in the front console, in front of the gear lever (Fig. 3).
    G10094869

After a few seconds the dialog box shown in Fig. 4 will appear on the display.

NOTE: It is NOT necessary that the user carries out any action or intervention on the device.
NOTE: The number of the software version to be updated, shown in the following figure, may vary.
  • Select "Yes" on the radio display.
    G10094870

The system starts the data Back-Up and the pop-up shown in Fig. 5 appears.

G10094871

After the Back-Up procedure the radio display, for a few seconds, turns black and then white (Fig. 6).

G10094872

When the radio software updating process starts, the display will show the window of Fig. 7, and the indication to wait.

G10094873
WARNING: DO NOT remove the USB memory stick
DO NOT turn the key to Park or OFF

The status of the update process will be displayed by a progress bar, as shown in Fig. 8.

WARNING: DO NOT remove the USB memory stick for no reason.
G10094874

Upon completion of the software updating procedure the radio reboots and restarts. The Fiat logo will appear on the radio screen (Fig. 9) for about 1 second.

G10094875

Subsequently, the disclaimer window will appear on the radio screen, as illustrated in Fig. 10.

  • Press the "Accept" button on the display, to continue.
    G10094876

Do not remove  the USB stick until the display shows again the window, illustrated in Fig. 11, with the updated software version number.

The dialog box, shown in Fig. 11, contains the code of the updated version - 15.04.31  - of the software installed.

  • Press "No" on the screen of the radio and remove the USB stick.
    G10094877
  • Perform three  complete KEY OFF - KEY ON cycles, operating as described:
    • Turn the key to STOP; extract the key; close the doors, if open, close the car with the remote control and wait two minutes.
WARNING: During this time, it is essential NOT to perform any other intervention on the vehicle.
  • Open the vehicle and turn the key to MAR.
  • Turn on the radio by pressing the ON/OFF button (if this does not turn on automatically).
  • The Fiat logo will appear on the radio screen (Fig. 9) for about 1 second.
  • Then the disclaimer window will appear on the radio screen (see Fig. 10).
  • Press the "Accept"  button on the display, to continue (see Fig. 10). Wait until the "Handsfree Available" message appears on the radio display, shown in Fig. 12, and then turn off the radio (turning key to STOP or pressing the ON/OFF button).
    G10094878
  • Repeat the cycle described above for two more times.
  • Turn on the radio and then, after the screen with the Fiat logo (see Fig. 9) and the subsequent disclaimer (see Fig. 10), press the physical "Settings"  button, shown in Fig. 13.
    G10094879
  • Scroll through the list using the scroll bar shown, as illustrated in Fig. 14, and then choose "System Information"  .
    G10094880
  • Check, in the "System Information" page, that the first line shows the correct software version installed: 15.04.31  , as shown in Fig. 15.
    G10094881

The whole procedure will last about 15 minutes and no operation  is required to the operator.

Troubleshooting

If the update is not successful or is interrupted for some reason, the radio has a cyclic behavior consisting of a white screen that alternates with a black screen and periodically repeats the screen shown in Fig. 16.

In this case reinsert the USB stick when the display shown in Fig. 16 appears on the screen.

G10094882

If the update does not start automatically:

  • Remove the USB stick and try to reinsert it.
  • Check that the files shown in Fig. 2 are in the root of the USB stick and not contained in a subfolder.
  • Check that no other applications are stored in the USB stick, which may have automatic start.
  • Check that no MP3 or other audio files are stored in the USB stick.
Restore Vehicle Configuration
  • On wiTECHPlus select vehicle view and then the Vehicle Preparations menu
  • Select Restore vehicle configuration and then the green arrow at the bottom right to continue.
  • Then select Continue to start the Restore configuration process which takes about 1 minute.
  • At the end of the process select Close and finish the procedure.

COMPLETION REPORTING AND REIMBURSEMENT

Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by FCA to record Customer Satisfaction Notification service completions and provide dealer payments.

Use one of the following labor operation numbers and time allowances:

LABOR OPERATION NUMBER AND TIME ALLOWANCE

  Labor Operation Number Time Allowance
All software updates previously performed 18-R1-21-81 0.2 hours
Perform the following software update operations:
Operations 1 and 2 18-R1-21-82 0.5 hours
Operations 1, 2, 3, and 5 18-R1-21-83 0.8 hours
Operations 1, 2, 3, 5, and 9 18-R1-21-84 1.0 hours
Operations 1, 2, 3, 4, 5, and 9 18-R1-21-85 1.1 hours
Operations 1, 2, 3, 4, 5, and 10 18-R1-21-86 1.5 hours
Operations 1, 2, 3, 5, 6, and 9 18-R1-21-87 1.1 hours
Operations 1, 2, 3, 5, 7, and 9 18-R1-21-88 1.1 hours
Operations 1, 2, 3, 5, 7, and 10 18-R1-21-89 1.5 hours
Operations 1, 2, 3, 5, 8, and 9 18-R1-22-82 1.1 hours
Operations 1, 2, 3, 4, 5, 7, and 9 18-R1-22-83 1.3 hours
Operations 1, 2, 3, 4, 5, 7, and 10 18-R1-22-84 1.6 hours
Operations 1, 2, 3, 5, 6, 7, and 9 18-R1-22-85 1.3 hours
Operations 1, 2, 3, 5, 6, 7, and 10 18-R1-22-86 1.6 hours
Operations 1, 2, 3, 5, 6, 8, and 9 18-R1-22-87 1.3 hours
Operations 1, 2, 3, 5, 6, 8, and 10 18-R1-22-88 1.6 hours
Operations 1, 2, 3, 4, 5, 6, 7, and 9 18-R1-22-89 1.4 hours
Operations 1, 2, 3, 4, 5, 6, 7, and 10 18-R1-23-82 1.8 hours
Operations 1, 2, 3, 4, 5, 6, 8, and 9 18-R1-23-83 1.4 hours
Operations 1, 2, 3, 4, 5, 6, 8, and 10 18-R1-23-84 1.8 hours
Operations 1, 2, 3, 5, 6, 7, 8, and 9 18-R1-23-85 1.4 hours
Operations 1, 2, 3, 5, 6, 7, 8, and 10 18-R1-23-86 1.8 hours
Operations 1, 2, 3, 4, 5, 6, 7, 8, and 9 18-R1-23-87 1.6 hours
Operations 1, 2, 3, 4, 5, 6, 7, 8, and 10 18-R1-23-88 1.9 hours

Add the cost of the applicable dealer allowance to your claim.

NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete claim processing instructions.

DEALER NOTIFICATION

Regional offices will receive an electronic list of involved vehicles.  The Vehicle List is arranged by Dealer code and in Vehicle Identification Number (VIN) sequence. The lists are for Dealer reference in arranging for service of involved vehicles.

OWNER NOTIFICATION AND SERVICE SCHEDULING

All involved vehicle owners should be notified of the service requirement by their Dealer. Owners are requested to schedule appointments for this service. A sample copy of the owner notification letter is attached.

VEHICLE LISTS, GLOBAL RECALL SYSTEM, VIP AND DEALER FOLLOW UP

All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.

GRS provides involved Dealers with an updated  VIN list of their incomplete  vehicles. Completed vehicles are removed from GRS within several days of repair claim submission.

Dealers should perform this repair on all unsold vehicles before retail delivery.  Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.

ADDITIONAL INFORMATION

If you have any questions or need assistance in completing this action, please contact your International Service and Parts Manager.

Global Service & Parts - International

FCA US LLC

SOFTWARE UPDATES 

CUSTOMER SATISFACTION NOTIFICATION

R12 

This notice applies to your vehicle (VIN: xxxxxxxxxxxxxxxxx).

Dear Jeep® Owner:

At FCA US LLC, we recognize that the success of our business depends on the satisfaction of our customers. We are constantly monitoring the quality of our products and looking for opportunities to improve our vehicles even after they are sold. Because your long-term satisfaction is important to us, we are contacting you on important improvements we would like to make to your vehicle. This will be done at no charge to you.

We are recommending the following improvements be performed on certain 2015 model year Jeep® Renegade vehicles. 

Recommended Service: Up to ten modules on your Jeep may require updated software to enhance the function of several vehicle systems. 

What your dealer will do: FCA will service your vehicle free of charge.  To do this, your dealer will reprogram modules that require new software. The work will take up to two hours depending on how many modules require new software updates. However, additional time may be necessary depending on service schedules. We recommend that you make an appointment with your dealer to minimize your inconvenience.

What you should do:  For your convenience, you can schedule a service appointment by phone, by directly contacting the Jeep dealership you deem most convenient or to any other workshop of the Jeep Authorized Service network. Please bring this letter with you to your dealer.

If you need help:  If you have trouble getting your vehicle serviced, please contact the Dealer nearest your location. A representative will assist you in getting your vehicle serviced. This information can be found in the Customer Assistance section of your Owner's Manual. Should you require any further information or assistance please call the Jeep Customer Service toll-free phone number 0080004265337.

If you have already sold or transferred your car, we would be grateful if you could tell us the name and address of the new owner or user, using the enclosed stamped and pre-printed card, along with any information which could make our research of the current owner or user easier.

We thank you for your kind cooperation and apologize for any inconvenience caused. Best regards,

Global Service & Parts - International

FCA US LLC

Notification Code R12