Customer Satisfaction Notification S45 Reprogram Engine Control Module (RC-IS45-16)

CUSTOMER SATISFACTION NOTIFICATION S45 REPROGRAM ENGINE CONTROL MODULE

SERVICE CAMPAIGN BULLETIN

SERVICE INFORMATION

MODELS

2015-2016 (BU) Jeep® Renegade 

2016-2017 (KL) Jeep® Cherokee 

SUBJECT

The Engine Control Module (ECM) on about 85,000 of the above vehicles requires updated Euro 6 calibrations with new data sets to improve emission performance in real driving conditions.

REPAIR

The Engine Control Module (ECM) must be reprogrammed.

PARTS INFORMATION

No parts are required to perform this SERVICE PROCEDURE .

PARTS RETURN

No parts return required for this campaign.

SPECIAL TOOLS

The following special tools are required to perform this repair: 

• NPN wiTECH micro pod II
• NPN Laptop Computer
• NPN wiTECH Software

SERVICE PROCEDURE

1. Using wiTECH, updated to the latest software release, access the vehicle view (Fig. 1), select ECM (Engine Control Module) (A) and reprogram the engine control module.
   NOTE: The vehicle battery must be in full charge conditions or supported by a battery charger/booster battery so as to ensure a rated voltage of 12 V during reprogramming.
   NOTE: If the reprogramming process is interrupted/aborted, it must be restarted.
   IMPORTANT: Carefully read and perform all the instructions and warning messages displayed during reprogramming; do not continue with the following messages without performing what is required at each step.
2. At the end of the programming procedure, reset all errors (DTC) which may have been generated in other modules as a result of the programming shown on the All DTCs tab (B) (Figure 1).
   WARNING: After updating the software, perform a vehicle Scan Report and save a copy for further investigations.
3. For 2016-2017 KL vehicles, perform Steps 4 through 7.
4. Using wiTECH, perform the "Restore BCM PROXI Configuration". Go to the "Vehicle Preparations" tab found on the "Vehicle View"' home page, click on "Restore BCM PROXI Configuration" then follow the screen prompts.
5. Using wiTECH, perform the "PROXI Configuration Alignment". Go to the "Vehicle Preparations" tab found on the "Vehicle View"' home page, click on "PROXI Configuration Alignment" then follow the screen prompts.
6. Close the procedure, shut off the ignition, close all doors, unplug the wiTECH, and wait for the bus to go to sleep. After the bus is asleep, wait two minutes then reconnect the wiTECH to the vehicle and run the "PROXI Configuration Alignment" procedure again to see the new PROXI status of all the Electronic Control Units (ECUs).
7. Clear any DTCs that may have been set in all modules due to reprogramming.

COMPLETION REPORTING AND REIMBURSEMENT

Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by FCA to record Customer Satisfaction Notification service completions and provide dealer payments.

Use the following labor operation number and time allowance:

	Labor Operation Number	Time Allowance
Software update previously performed	18-S4-51-81	0.2 hours
Reprogram ECM (BU)	18-S4-51-82	0.3 hours
Reprogram ECM (KL)	18-S4-51-83	0.4 hours

DEALER NOTIFICATION

Regional offices will receive an electronic list of involved vehicles.  The Vehicle List is arranged by Dealer code and in Vehicle Identification Number (VIN) sequence. The lists are for Dealer reference in arranging for service of involved vehicles.

OWNER NOTIFICATION AND SERVICE SCHEDULING

All involved vehicle owners should be notified of the service requirement by their Dealer. Owners are requested to schedule appointments for this service. A sample copy of the owner notification letter is attached.

VEHICLE LISTS, GLOBAL RECALL SYSTEM, VIP AND DEALER FOLLOW UP

All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.

GRS provides involved Dealers with an updated  VIN list of their incomplete  vehicles. Completed vehicles are removed from GRS within several days of repair claim submission.

Dealers should perform this repair on all unsold vehicles before retail delivery.  Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.

ADDITIONAL INFORMATION

If you have any questions or need assistance in completing this action, please contact your International Service and Parts Manager.

Global Service & Parts - International

FCA US LLC

CUSTOMER SATISFACTION NOTIFICATION

This notice applies to your vehicle (VIN: xxxxxxxxxxxxxxxxx).

Dear Jeep® Owner: 

Over the past months, the issue of diesel engine emissions has been the subject of great debate, particularly in Europe where diesel engines are more widespread and where the public opinion is focusing on the matter of emission performance measurement in conditions which reflect real driving conditions more closely.

FCA intends to react to this change and is adopting a proactive approach by updating calibrations in matter of emissions to ensure a prompter adaptation to the RDE standard which is currently being drafted and is expected to come into force in 2017.

For this reason, FCA has decided to upgrade Euro 6 calibration with a new data set to improve emission performance in real driving conditions. This operation is voluntary and is not a recall campaign.

Since this operation, which as we stress is not a recall campaign, also concerns your vehicle, we are inviting you to take your vehicle to the Dealership you bought it from or, if more convenient for you, to any other Jeep Authorised Service point, referencing to this letter.

The operation will be carried out as quickly as possible and free of charge for you.

For your convenience, you can book this intervention by phone, by directly contacting the Jeep Dealership you deem most convenient or to any other workshop of the Jeep Authorised Service network.

For any clarification or assistance, contact our toll-free number ...........................

If you have already sold or transferred your car, we ask you to tell us the name and address of the new owner or user, using the enclosed stamped and pre-printed card, along with any information which could make our research of the possible owner or user easier.

We thank you for your kind cooperation and apologise for any inconvenience caused. In the meanwhile, we send you our most sincere regards.

Vehicle .......

chassis..........