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Safety Recall S25 Reprogram Powertrain Control Module (RC-IS25-16)

WARNING: This page is about the Renegade 75th Anniversary Edition, 1.4L Eng VIN H, 4WD, which is a different variant/trim than selected.
Publication date: 2016-05-25
Reference number: RC-IS25-16

SAFETY RECALL S25 REPROGRAM POWERTRAIN CONTROL MODULE

SAFETY RECALL S25 REPROGRAM POWERTRAIN CONTROL MODULE

SERVICE CAMPAIGN BULLETIN

Reference Number(s): RC-IS25-16, Date of Issue:  May 25, 2016
CHRYSLER: 2015 - 2016 (B1) Jeep® Renegade

SERVICE INFORMATION

NOTE: Added Powertrain Control Module (PCM) inspection LOP.

MODELS

2015 - 2016 (B1) Jeep® Renegade 

NOTE: This recall applies only to the above vehicles equipped with a 1.8L eTorq Flex engine (sales code EBF)  and a 6 speed automatic transmission (sales code DF7)  built through October 27, 2015 (MDH 102700). 
IMPORTANT: Some of the involved vehicles may be in Dealer new vehicle inventory.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.

SUBJECT

The Powertrain Control Module (PCM) on about 24,500 of the above vehicles may experience a reset while using the cruise control. Under certain conditions some features such as brake booster and steering wheel electrical assistance may be lost. The engine must be turned off and on again to reset the PCM.

Loss of brake booster and steering wheel electrical assistance may change the handling characteristics of the vehicle and cause a crash without warning.

MODELS

The PCM must be reprogrammed with new software.

PARTS INFORMATION

No parts are required to perform this SERVICE PROCEDURE .

PARTS RETURN

No parts return required for this campaign.

SPECIAL TOOLS

The following specials tools are required to perform this repair: 

SERVICE PROCEDURE

Reprogram the Powertrain Control Module (PCM)

NOTE: The wiTECH scan tool must be used to perform this recall. The wiTECH software is required to be at the latest release level before performing this procedure. If the reprogramming flash for the PCM is aborted or interrupted, repeat the procedure.
  1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the flash process. Set the battery charger timer (if so equipped) to continuous charge.
    NOTE: Use an accurate stand-alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause an unsuccessful flash. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.
  2. Connect the wiTECH micro pod II to the vehicle data link connector.
  3. Place the ignition in the "RUN"  position.
  4. Open the wiTECH Diagnostic application.
  5. Starting at the "Select Tool"  screen, highlight the row/tool for the wiPOD device you are using. Then select "Next"  at bottom right side of the screen.
  6. Enter your "User id"  and "Password",  then select "Finish"  at the bottom of the screen.
  7. From the "Vehicle View"  screen, click on the "Powertrain Control Module (PCM)"  icon.
  8. From the "PCM View"  screen, select the "flash tab"  then compare the "Current PCM Flash Number"  with the "New Part Number"  listed on the "sort table".
    • If the "Current PCM Flash Number"  is the same as the "New Part Number"  , continue to Step 15  .
    • If the "Current PCM Flash Number"  is not the same as the "New Part Number"  , continue to Step 9  .
  9. With the cursor over the desired flash file, click the green arrow button on the right side of the screen to start the update process.
  10. From the "Flash Tab"  screen, follow the wiTECH "Screen Prompt  " instructions to complete the reprogramming.
  11. Perform the Learn AF routine in wiTECH.
  12. Perform the Learn Phonic Wheel routine in wiTECH.
  13. Perform the Learn Throttle Body routine in wiTECH.
  14. Verify that all Diagnostic Trouble Codes (DTCs) have been cleared.
  15. Turn the ignition to the "OFF"  position and remove the wiTECH micro pod II and battery charger from the vehicle.

COMPLETION REPORTING AND REIMBURSEMENT

Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by FCA to record recall service completions and provide dealer payments.

Use the following labor operation number and time allowance:

LABOR OPERATION NUMBER AND TIME ALLOWANCE

  Labor Operation Number Time Allowance
PCM software update previously performed 18-S2-51-81 0.2 hours
Reprogram PCM 18-S2-51-82 0.3 hours
NOTE: See the FCA International Warranty Policy and Procedure Manual, Claim Entry Section - Recall Claims for claim processing instructions.

OWNER NOTIFICATION AND SERVICE SCHEDULING

All involved vehicle owners should be notified of the service requirement by their Dealer. Owners are requested to schedule appointments for this service. A sample copy of the owner notification letter is attached.

VEHICLE LISTS, GLOBAL RECALL SYSTEM, VIP AND DISTRIBUTOR/DEALER FOLLOW UP

All involved vehicles have been entered into the Global Recall System (GRS) and Vehicle Information Plus (VIP) for Dealer inquiry as needed.

GRS provides involved Dealers with an updated  VIN list of their incomplete  vehicles. Completed vehicles are removed from GRS within several days of repair claim submission.

Dealers must perform this repair on all unsold vehicles before retail delivery  . Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.

ADDITIONAL INFORMATION

If you have any questions or need assistance in completing this action, please contact your Regional Office or open a eContact ticket.

Global Service & Parts - International

Fiat Chrysler Automobiles

IMPORTANT SAFETY RECALL

This notice applies to your vehicle (VIN: xxxxxxxxxxxxxxxxx).

Dear Jeep Owner:

FCA Brazil has decided that a defect, which relates to motor vehicle safety, exists in certain 2015 through 2016 model year Jeep® Renegade vehicles  .

The problem is... The Powertrain Control Module (PCM) on your vehicle may experience a reset while using the cruise control. Under certain conditions some features such as brake booster and steering wheel electrical assistance may be lost. The engine must be turned off and on again to reset the PCM. 

Loss of brake booster and steering wheel electrical assistance may change the handling characteristics of the vehicle and cause a crash without warning. 

What your dealer will do... FCA will repair your vehicle free of charge (parts and labor).  To do this, your dealer will reprogram the PCM with new software. The work will take about 1/2 hour to complete. However, additional time may be necessary depending on service schedules.

What you must do to ensure your safety...  Simply contact your Jeep dealer  right away to schedule a service appointment. Please bring this letter with you to your dealer. 

If you need help...  If you have trouble getting your vehicle serviced, please contact the dealer nearest your location. A representative will assist you in getting your vehicle serviced. This information can be found in the Customer Assistance section of your Owner's Manual.

We're sorry for any inconvenience, but we are sincerely concerned about your safety. Thank you for your attention to this important matter.

Global Service & Parts - International

FCA LLC

Notification Code S25

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