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AVN System Upgrade (SA189)

Publication date: 2016-01-15
Reference number: SA189
Supersedes refnos: ELE080, ELE080 REV 1, ELE080 REV 2

AVN SYSTEM UPGRADE

AVN SYSTEM UPGRADE

TECHNICAL SERVICE BULLETIN

Reference Number(s): ELE080 REV 2, Date of Issue:  January 15, 2016
KIA: 2013 Optima (QF/TF), Soul (AM)
GROUP: Electrical

SERVICE INFORMATION

NOTE: This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.

This bulletin provides the procedure for upgrading the navigation system software of some 2013MY Optima (TF/QF) and some 2013MY Soul (AM) vehicles, to improve Bluetooth® connectivity.

G10219853
G10219854

STEP 1: AVN SYSTEM UPDATE

NOTE:
  • This is a software upgrade for the navigation operating system and NOT a map upgrade.
  • Delete all paired phones from the system and delete the head unit from all phones. If you do not delete phones, the phone(s) will still show and act as paired, but performance or functionality issues may occur. Anytime a software update is performed to either a paired phone or the system, the pairing should be deleted from both phone and system and then paired again after update.
  • A fully charged battery is necessary before AVN head unit upgrade can take place. It is recommended that the Midtronics GR8-1299 system be used, in ECM mode, during charging. DO NOT connect any other battery charger to the vehicle during audio head unit upgrade.
NOTE:
  • USB drives containing the 13MY VDS upgrade were shipped directly to all Kia dealers and are addressed to the Service Manager.
  • An AUM update is now available on GDS. 
G10219855
  1. Start the vehicle or connect the Midtronics GR8-1299 charger.
  2. If performing the update using the GDS AUM, refer to TSB SST 032 or click on User's Guide > GDS AUM  on the GDS main screen, as shown below, and follow the on-screen instructions.
    G10219856
  3. If performing the update using a USB stick, obtain the 13MY upgrade USB drive from your Service Manager and insert it in the vehicle's USB port. Make sure to allow for the sound file to play for one second before proceeding to the next step.
    NOTE: This AVN System Update consists of two steps:
    1. AVN System Update
    2. Bluetooth System Update (see STEP 2: BLUETOOTH® SYSTEM UPGRADE )

    The combined update will take approximately 10 to 15 minutes to complete.
    G10219857
  4. Press the SETUP  button.
    NOTE: Do not remove the USB thumb drive, AUM connector or turn the radio OFF while the update is in progress.
    G10219858
  5. Touch Main  on the screen.
    G10219859
  6. Touch System Info  on the screen.
    G10219860
  7. Touch Map Upgrade  on the screen.
    G10219861
  8. The system will verify the update on the USB thumb drive.
    G10219862
  9. If update verification is not successful, the system will display an error message. Make sure the correct USB thumb drive is being used for the update.
    G10219863
  10. If update verification is successful, touch YES  on the screen to begin installation.
    NOTE: Do not remove the USB thumb drive, AUM connector or turn the radio OFF while the update is in progress.
    G10219864
  11. The system will begin the upgrade and the progress will be displayed on the bar graph. Once the update is complete, the system will restart.
    G10219865
  12. Once the system restarts, access the System Information screen (SETUP > Main > System Info)  to confirm the upgrade software version matches the information shown in the table below:
    Model New Software Version
    Optima (TF/QF) TF_nd.USA_SOP.01.040 
    Soul (AM) AM.USA.SOP.00.025 
    G10219866

STEP 2: BLUETOOTH® SYSTEM UPGRADE

  1. Press the PHONE  button to display the dialing screen.
    NOTE: Do not remove the USB thumb drive, AUM connector or turn the radio OFF while the update is in progress.
    G10219867
  2. Press Settings  on the screen.
    G10219868
  3. To access the Bluetooth Engineering Mode, use a finger to touch the bottom left corner of the screen (1), then, immediately touch area above the Connections  button (2), as shown.
    G10219869
  4. Once in the Bluetooth Engineering Mode screen, press FSW - Update  to begin the installation.
    NOTE: The update will take approximately two (2) minutes to complete.
    G10219870
  5. The system will begin the upgrade and the progress will be displayed on the bar graph. Once the update is complete, cycle the ignition and power up the head unit.
    G10219871
  6. Perform step  3 again to access the Bluetooth Engineering Mode screen and confirm the upgrade software version matches the information shown in the table below:
    Bluetooth Software Version
    3.32.42
    G10219872

REQUIRED PARTS

Part Name Desc. Figure Comments
13MY AVN Upgrade USB Drive
G10219873
 Additional USB sticks can be ordered through Snap-on Equipment Solutions at (888) 542-1011

AFFECTED VEHICLE PRODUCTION RANGE

Model Production Date Range
Optima (TF/QF) From May 29, 2012 through February 19, 2013
Soul (AM) From May 17, 2012 through January 28, 2013

WARRANTY CLAIM INFORMATION

N Code: N50 C Code: C98 

Claim Type Causal P/N Qty. Repair Description Labor Op Code Op Time Replacement P/N Qty.
W 96164 2T000 0 (ELE 080) AVN Software Update (QF) 28325F12 0.3 M/H N/A 0
96164 2T000 (ELE 080) AVN Software Upgrade (TF)
96120 2K000 (ELE 080) AVN Software Upgrade (AM)
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