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Poor Engine Performance (LTB01101NAS4)

Publication date: 2018-09-10
Reference number: LTB01101NAS4
Supersedes refnos: LTB01101NAS1, LTB01101NAS2, LTB01101NAS3

POOR ENGINE PERFORMANCE

POOR ENGINE PERFORMANCE

TECHNICAL SERVICE BULLETIN

Reference Number(s): LTB01101NAS4, Date of Issue:  September 10, 2018
LAND ROVER: 2013-2015 LR2 (LF); 2012-2015 Range Rover Evoque (LV)
SECTION: 303-01A/-01B: Engine - GTDi 2.0L Petrol
AFFECTED VEHICLE RANGE: LR2 (LF) MODEL YEAR: 2013-2015 VIN: 321215-439912; Range Rover Evoque (LV) MODEL YEAR: 2012-2015 VIN: 600000-077911

MARKETS

NORTH AMERICA

CONDITION SUMMARY

SITUATION: 

One or more of the following may be evident:

NOTE: Severe engine damage may occur if the specification of the fuel used does not meet the specification of fuel listed in the Owner's Handbook. Use high quality fuel with a minimum octane rating of 91 AKI (Anti-Knock Index).

CAUSE: 

This may be caused by internal engine damage leading to a loss of compression and rough running.

ACTION: 

Should a customer express this concern, follow the Diagnostic Procedures, and only if necessary  Workshop Procedure, below.

PARTS

NOTE:
  • A maximum allowance of $83.75 USD or local equivalent has been provided to cover the cost of 6.2 liters of engine oil. Claim using Sundry Code 'ZZZ001'.
  • A maximum allowance of $48.13 USD or local equivalent has been provided to cover the cost of 4.25 liters of engine coolant. Claim using Sundry Code 'ZZZ001'.
  • LR2 (L359) only  - a maximum allowance of $38.38 USD or local equivalent has been provided to cover the cost of 2 liters of steering fluid. Claim using Sundry Code 'ZZZ001'.
PARTS INFORMATION

PART NUMBER DESCRIPTION QUANTITY
LR049655 Stripped Engine - GTDi 2.0L Petrol - NAS 1
LR000466 Bolt & Washer - M16 - Front Subframe 4
LR001193 Bolt - Driveshaft 6
QYG500090 Bolt - Steering Column Universal Joint 1
RYH500420 Nut & Washer - Steering Column Plate 4
LR026275 Nut - Tie-Rod End 2
LR058339 Bolt - Brake Caliper Carrier 2
LR024506 Bolt - Front Knuckle Lower 2
FY112056 Nut - Front Knuckle Lower 2
LR024151 Hub Nut 2
LR033977 Kit - Fuel Injector Install 1
LR049649 Fuel Feed Pipe - High Pressure (HP) 1
LR025852 Gasket - Exhaust Manifold 1
LR025680 Nut - Exhaust Manifold 10
LR046643 Washer - Turbocharger Oil Feed 4
LR025565 Washer - Turbocharger Coolant Feed 3
LR032083 Washer - Turbocharger Oil Return 2
LR025110 Gasket - Exhaust To Turbocharger 1
WCM500120 Gasket - Exhaust Downpipe 1
LR049435 Nut - Torque Converter 6
LR039593 Seal - Vacuum Pump 1
FX110056 Nut - Stabilizer Link Bar 2
LR025004 Bolt - Flex Plate To Crankshaft 6
LR038760 Gasket - Coolant Outlet 1
LR001950 Snap Ring - Driveshaft Seal 1
LR003155 Snap Ring - Driveshaft Seal 1
LR024991 Gasket - Intake Manifold 4
LR025392 Stud - Exhaust Manifold 10
LR028235 Washer - Exhaust Manifold 9
LR025523 Filter - In Block 1
LR025598 Bolt - HP Fuel Pump 2
LR027158 Thermostat Housing and Gasket 1
LR038661 Bolt - Flex Plate To Torque Converter 6
LR000094 Bolt - Engine Mounting 2
LR057234 Gasket - Intake Manifold 4
LR005738 Bolt - Exhaust 3
LR027177 Nut - Exhaust 3
LR024150 Bolt - Lower Arm - M14 x 85 4
LR024149 Bolt - Lower Arm - M14 x 90 2
LR046643 Washer - Copper 4
LR052059 Oil - 1 Liter - Power Transfer Unit (PTU) - Without Active Driveline 1
LR019727 Oil - 1 Liter - Power Transfer Unit (PTU) - With Active Driveline 1
LR052439 Oil - 1 Liter - Active Driveline Control Unit - With Active Driveline 1
LR101733 High Pressure (HP) fuel feed pipe - 2012-13MY 1
LR101734 High Pressure (HP) fuel feed pipe - 2014-15MY 1
ZZZ001 Fluids - LR2 only 1

TOOLS

TOOLS INFORMATION

G12070781
 Jaguar Land Rover-approved Midtronics battery power supply
G12070782
 Jaguar Land Rover-approved diagnostic tool with latest SDD Software Management Pack
G12070783
 Inline Diagnostic Unit 2 (IDU2)

WARRANTY

NOTE:
  • A maximum allowance of $83.75 USD or local equivalent has been provided to cover the cost of 6.2 liters of engine oil. Claim using Sundry Code 'ZZZ001'.
  • A maximum allowance of $48.13 USD or local equivalent has been provided to cover the cost of 4.25 liters of engine coolant. Claim using Sundry Code 'ZZZ001'.
  • LR2 (L359) only  - a maximum allowance of $38.38 USD or local equivalent has been provided to cover the cost of 2 liters of steering fluid. Claim using Sundry Code 'ZZZ001'.
  • Use the Jaguar Land Rover claims submission system for Field Service Action program eligibility requiring a Powertrain Control Module (PCM) software update. If eligible, perform and claim the update as per that program.
NOTE:
  • Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Always refer to JLR claims submission system to obtain the latest repair time.
  • The JLR Claims Submission System requires the use of causal part numbers. Labor only claims must show the causal part number with a quantity of zero.
WARRANTY INFORMATION

DESCRIPTION SRO TIME (HOURS) CONDITION CODE CAUSAL PART
Update ECU - Powertrain Control Module (PCM) 12.90.13 0.2 01 LR049655
Cylinder pressures - Inspect - With diagnostic equipment 12.25.01.02 0.6 01 LR049655
Engine - Renew - LR2 (L359) 12.41.02 11.8 01 LR049655
Engine - Renew - Range Rover Evoque (L538; 2012-13MY) 12.41.02 9.3 01 LR049655
Engine - Renew - Range Rover Evoque (L538; 2014-15MY) 12.41.02 9.6 01 LR049655
NOTE: Normal Warranty procedures apply.

DIAGNOSTIC PROCEDURE 'A'

CAUTION:
  • A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the vehicle battery during diagnosis/module programming.
  • All ignition ON/OFF requests must be performed. Failure to do so may cause damage to control modules in the vehicle.
  1. Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle startup battery.
  2. NOTE: The Jaguar Land Rover-approved diagnostic tool must be loaded with SDD 154.02 Software Management Pack v300 (or later).

    Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.

  3. Follow the on-screen prompts.
  4. NOTE: The DTC listed in the table below are an indication of an engine misfire. If any of these are stored, they must be investigated and rectified before continuing with this bulletin (see TOPIx Workshop Manual section 303-01A/-01B: Engine - GTDi 2.0L Petrol - Diagnosis and Testing - Engine - GTDi 2.0L Petrol).

    Read the DTC.

    • If DTC P0300, P0301, P0302, P0303, P0304, and/or P1315 is NOT stored, go to DIAGNOSTIC PROCEDURE 'B'  below.
    • If DTC P0300, P0301, P0302, P0303, P0304, and/or P1315 is stored, go to Step 5  .
    DIAGNOSTIC PROCEDURE

    DIAGNOSTIC TROUBLE CODE (DTC) DIAGNOSTIC TROUBLE CODE (DTC) DIAGNOSTIC TROUBLE CODE (DTC)
    P0030-00 P0458-00 P2097-02
    P0031-00 P0459-00 P2231-00
    P0032-00 P0496-00 P2237-00
    P00D1-00 P0497-00 P2237-02
    P0131-00 P064D-08 P2237-64
    P0132-00 P064D-16 P2243-00
    P0133-00 P064D-17 P2251-00
    P0134-00 P064D-86 P228C-77
    P0192-00 P2096-00 P228D-77
    P0193-00 P2096-02 P2626-00
    P0444-00 P2097-00  
  5. If the hyperlink is not available:
    1. Select Diagnosis  from the Session Type screen.
    2. Select the Selected Symptoms  tab.
    3. Select one of the following symptoms:
      • Powertrain - Engine system - Engine performance 
    4. Select continue 
    5. Select the Recommendations  tab.
    6. Select Run  to perform the 'Special Applications - Inline diagnostic unit 2 relative compression test - GTDi 2.0L Petrol'  option.
      • If the vehicle does pass the compression test, investigate other potential causes of the customer concern (see TOPIx Workshop Manual section 303-01: Diagnosis and Testing - Engine - GTDi 2.0L Petrol)  .
      • If the vehicle does not pass the compression test, exit the current session.
        • Select the Session  tab.
        • Select the Close Session  option.
      • Disconnect the diagnostic tool and battery power supply from the vehicle.
      • Go to the  WORKSHOP PROCEDURE  . 

WORKSHOP PROCEDURE

NOTE:
  • This Workshop Procedure is only applicable to vehicles which DID NOT pass the compression test after following the relevant steps above.
  • Prior approval is required before continuing with the Workshop Procedure; submit a Fixed Right Enhanced Diagnostic (FRED) request for the renewal of the engine.
  1. Remove the engine (see TOPIx Workshop Manual section 303-01A/-01B: Engine-GTDi 2.0L Petrol - Removal - Engine).
  2. Remove the engine ancillaries from the engine (see TOPIx Workshop Manual section 303-01A/-01B: Engine - GTDi 2.0L Petrol - Disassembly - Engine).
  3. Install the engine ancillaries onto the replacement engine (see TOPIx Workshop Manual section 303-01A/-01B: Engine - GTDi 2.0L Petrol - Assembly - Engine).
  4. Install the replacement engine (see TOPIx Workshop Manual section 303-01A/-01B: Engine - GTDi 2.0L Petrol - Installation - Engine).
  5. NOTE: Follow steps 6-13 of the filling section.

    Fill the engine with new engine oil (see TOPIx Workshop Manual section 303-01A/-01B: Engine - GTDi 2.0L Petrol - Engine - Engine Oil Draining and Filling).

  6. Go to DIAGNOSTIC PROCEDURE 'B' .

DIAGNOSTIC PROCEDURE 'B'

CAUTION:
  • A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the vehicle battery during diagnosis/module programming.
  • All ignition ON/OFF requests must be performed. Failure to perform these steps may cause damage to control modules in the vehicle.
NOTE: Use the Jaguar Land Rover claims submission system for Field Service Action program eligibility requiring a Powertrain Control Module (PCM) software update. If eligible, perform and claim the update as per that program.
  1. Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle startup battery.
  2. NOTE: The Jaguar Land Rover-approved diagnostic tool must be loaded with SDD 154.02 Software Management Pack v300 (or later).

    Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.

  3. Follow the on-screen prompts.
  4. NOTE: If the Powertrain Control Module (PCM) software is at the latest level, this Step cannot be performed.

    If the hyperlink is not available:

    1. Select Diagnosis  from the Session Type screen.
    2. Select the Selected Symptoms  tab.
    3. Select one of the following symptoms:
      • Electrical - Instruments - Warning lamps - Engine malfunction lamp-Lamp illuminated  or
      • Electrical - Instruments - Information and message center - Message display area - Powertrain 
    4. Select continue 
    5. Select the Recommendations  tab.
    6. Select Run  to perform the 'Configure existing module - Powertrain control module'  option.
  5. Follow all on-screen instructions until the application finishes successfully.
    1. When prompted, select the Clear DTCs  option following completion of the software download.
    2. When all tasks are finish, go to the next Step.
  6. Exit the current session.
    1. Select the Session  tab.
    2. Select the Close Session  option.
  7. Disconnect the diagnostic tool and battery power supply from the vehicle.
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