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The IPMB Is Left In A Non-Functional State After A Software Update Using Pathfinder (SSM74651)

Publication date: 2019-12-04
Reference number: SSM74651

THE IPMB IS LEFT IN A NON-FUNCTIONAL STATE AFTER A SOFTWARE UPDATE USING PATHFINDER

THE IPMB IS LEFT IN A NON-FUNCTIONAL STATE AFTER A SOFTWARE UPDATE USING PATHFINDER

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM74651, Date of Issue:  December 11, 2019
LAND ROVER: Discovery/L462; Discovery Sport/L550; New Range Rover Evoque/L551; Range Rover/L405; Range Rover Evoque/L538; Range Rover Sport/L494; Range Rover Velar/L560
SERVICE CATEGORY: Diagnostic Software Hardware

ISSUE

When attempting to complete the PATHFINDER applications 'Replace ECU'  or 'Update ECU'  for the Image Processing Module B (IPMB), there is an error message displayed 'No Response from ECU'  .

After this fault occurs, the module does not report any software part and the camera system is inoperative.

CAUSE

When PATHFINDER attempts to erase the previous software from the module it does not wait enough time for a response, this results in the user being displayed the error message 'No Response from ECU'.

PERMANENT CORRECTIVE ACTION

This concern has been resolved with the release of PATHFINDER version 263  . The manual patch will no longer be available to download and this SSM will be deleted in 7 days.