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Problem Symptoms Table

HINT:

Use the table below to help determine the cause of the problem symptom. The potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.

Display function 

DISPLAY FUNCTION

Symptom Suspected Area See
Pressing engine switch does not turn on system. Multi-display power source circuit MULTI-DISPLAY POWER SOURCE CIRCUIT 
AVC-LAN circuit AVC-LAN CIRCUIT 
Multi-display -
Black screen (no image appears on navigation/audio screen). Proceed to "No Image Appears on Multi-display" NO IMAGE APPEARS ON MULTI-DISPLAY 
Multi-display power source circuit MULTI-DISPLAY POWER SOURCE CIRCUIT 
Illumination circuit ILLUMINATION CIRCUIT 
AVC-LAN circuit AVC-LAN CIRCUIT 
Multi-display -
Illumination for panel switch does not come on with TAIL switch on. Proceed to "Illumination for Panel Switch does not Come on with Tail Switch ON" ILLUMINATION FOR PANEL SWITCH DOES NOT COME ON WITH TAIL SWITCH ON 
Illumination circuit ILLUMINATION CIRCUIT 
Multi-display -
Display does not dim (night screen) with tail switch on. Proceed to "Display does not DIM when Light Control Switch is Turned ON" DISPLAY DOES NOT DIM WHEN LIGHT CONTROL SWITCH IS TURNED ON 
Illumination circuit ILLUMINATION CIRCUIT 
Multi-display -
Power does not turn off (the screen remains on). Multi-display power source circuit MULTI-DISPLAY POWER SOURCE CIRCUIT 
Multi-display -
Panel switches do not function. Proceed to "Panel Switches do not Function" PANEL SWITCHES DO NOT FUNCTION 
Steering pad switch circuit STEERING PAD SWITCH CIRCUIT 
Multi-display power source circuit MULTI-DISPLAY POWER SOURCE CIRCUIT 
Multi-display -
Touch panel switch does not function. Proceed to "Touch Panel Switch does not Function" TOUCH PANEL SWITCH DOES NOT FUNCTION 
Steering pad switch circuit STEERING PAD SWITCH CIRCUIT 
Multi-display power source circuit MULTI-DISPLAY POWER SOURCE CIRCUIT 
Multi-display -
Navigation screen is not displayed. Map disc -
Navigation ECU -
Multi-display -
Navigation screen flicker or color distortion. Proceed to "Screen Flicker or Color Distortion" SCREEN FLICKER OR COLOR DISTORTION 
Navigation ECU -
Multi-display -
DVD image cannot be displayed on multi-display (parking brake is on) *1. Proceed to "Display Signal Circuit between Multi-display and Radio Receiver" DISPLAY SIGNAL CIRCUIT BETWEEN MULTI-DISPLAY AND RADIO RECEIVER 
Parking brake switch circuit PARKING BRAKE SWITCH CIRCUIT 
Radio receiver -
Multi-display -
Navigation function switches can be operated while vehicle is running. Vehicle Speed Signal Circuit between Multi-display and Combination Meter VEHICLE SPEED SIGNAL CIRCUIT BETWEEN MULTI-DISPLAY AND COMBINATION METER 
HINT:
*1: for DVD Changer Models

Navigation function 

NAVIGATION FUNCTION

Symptom Suspected Area See
Map disc cannot be inserted. Proceed to "Map Disc cannot be Inserted" MAP DISC CANNOT BE INSERTED 
Navigation ECU power source circuit NAVIGATION ECU POWER SOURCE CIRCUIT 
Navigation ECU -
Map disc cannot be ejected. Proceed to "Map Disc cannot be Ejected" MAP DISC CANNOT BE EJECTED 
Navigation ECU power source circuit NAVIGATION ECU POWER SOURCE CIRCUIT 
Navigation ECU -
Vehicle position mark deviates greatly. Proceed to "Vehicle Position Mark Deviates Greatly" VEHICLE POSITION MARK DEVIATES GREATLY 
Navigation antenna -
Navigation ECU -
Cursor or map rotates when vehicle is stopped. Proceed to "Cursor or Map Rotates when Vehicle is Stopped" CURSOR OR MAP ROTATES WHEN VEHICLE STOPPED 
Navigation ECU -
Vehicle position mark is not updated. Proceed to "Vehicle Position Mark is not Updated" VEHICLE POSITION MARK IS NOT UPDATED 
Map disc -
Navigation ECU -
Current position display does not appear. Proceed to "Current Position Display does not Appear" CURRENT POSITION DISPLAY DOES NOT APPEAR 
Map disc -
Navigation antenna -
Navigation ECU -
GPS Mark is not displayed. Proceed to "GPS Mark is not Displayed" GPS MARK IS NOT DISPLAYED 
Navigation antenna -
Navigation ECU -
Voice guidance does not function. Proceed to "Voice Guidance does not Function" VOICE GUIDANCE DOES NOT FUNCTION 
Navigation voice circuit NAVIGATION VOICE SPEAKER CIRCUIT 
Map disc -
Stereo component amplifier -
Map display incomplete. Proceed to "Map Display Incomplete" MAP DISPLAY INCOMPLETE 
Map disc -
Navigation ECU -
Route cannot be calculated. Proceed to "Route cannot be calculated" ROUTE CANNOT BE CALCULATED 
Map disc -
Navigation ECU -
Voice recognition difficulty. Proceed to "Voice Recognition Difficulty" VOICE RECOGNITION DIFFICULTY 
Navigation ECU -
Voice is not recognized Proceed to "Voice is not Recognized" VOICE IS NOT RECOGNIZED 
Microphone circuit between overhead J/B and multi-display MICROPHONE CIRCUIT BETWEEN OVERHEAD J/B AND MULTI-DISPLAY 
Steering pad switch circuit STEERING PAD SWITCH CIRCUIT 
Microphone -
Microphone amplifier -
Navigation ECU -
Speed signal does not change in navigation check mode. Vehicle speed signal circuit between navigation ECU and combination meter VEHICLE SPEED SIGNAL CIRCUIT BETWEEN NAVIGATION ECU AND COMBINATION METER 
Reverse signal does not change in navigation check mode. Reverse signal circuit REVERSE SIGNAL CIRCUIT 

Steering pad switch function 

STEERING PAD SWITCH FUNCTION

Symptom Suspected Area See
The system cannot be operated by steering pad switch. Steering pad switch circuit STEERING PAD SWITCH CIRCUIT 
Radio receiver -
Illumination for steering pad switch does not come on with tail switch on. Illumination circuit ILLUMINATION CIRCUIT 
  Radio receiver -

"Bluetooth" function 

BLUETOOTH FUNCTION

Symptom Suspected Area See
Cellular phone registration failure, phone directory transfer failure. Proceed to "Cellular Phone Registration Failure, Phone Directory Transfer Failure" CELLULAR PHONE REGISTRATION FAILURE, PHONE DIRECTORY TRANSFER FAILURE 
Cellular phone cannot send/receive. Proceed to "Cellular Phone cannot Send/Receive" CELLULAR PHONE CANNOT SEND / RECEIVE 
Steering pad switch circuit STEERING PAD SWITCH CIRCUIT 
Radio receiver -
Cannot call in a certain place. Proceed to "Cannot call in a Certain Place" CANNOT CALL IN A CERTAIN PLACE 
The other callers voice cannot be heard, is too quiet, or distorted. Proceed to "The Other Caller Voice cannot be Heard, is too Quiet, or Distorted" THE OTHER CALLER'S VOICE CANNOT BE HEARD, IS TOO QUIET, OR DISTORTED 
Multi-display -
The other caller cannot hear your voice, or your voice is too quiet or distorted. Proceed to "The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted" THE OTHER CALLER CANNOT HEAR YOUR VOICE, OR YOUR VOICE IS TOO QUIET OR DISTORTED 
Microphone circuit between overhead J/B and multi-display MICROPHONE CIRCUIT BETWEEN OVERHEAD J/B AND MULTI-DISPLAY 
Microphone -
Microphone amplifier -
Multi-display -