Problem Symptoms Table
HINT:
Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
Display Function
PROBLEM SYMPTOMS REFERENCE
| Symptom | Suspected Area | See Procedure |
|---|---|---|
| Pressing multi-display main switch does not turn on system. | Display and Navigation Assembly Power Source Circuit | DISPLAY AND NAVIGATION ASSEMBLY POWER SOURCE CIRCUIT |
| AVC-LAN Circuit | AVC-LAN CIRCUIT | |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Black screen (no image appears on navigation/audio screen). | Proceed to "No Image Appears on Multi-display" | NO IMAGE APPEARS ON MULTI-DISPLAY |
| Display and Navigation Assembly Power Source Circuit | DISPLAY AND NAVIGATION ASSEMBLY POWER SOURCE CIRCUIT | |
| Illumination Circuit | ILLUMINATION CIRCUIT | |
| AVC-LAN Circuit | AVC-LAN CIRCUIT | |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Illumination for panel switch does not come on with TAIL switch on. | Proceed to "Illumination for Panel Switch does not Come on with Tail Switch ON" | ILLUMINATION FOR PANEL SWITCH DOES NOT COME ON WITH TAIL SWITCH ON |
| Illumination Circuit | ILLUMINATION CIRCUIT | |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Display does not dim (night screen) with tail switch on. | Proceed to "Display does not Dim when Light Control Switch is Turned ON" | DISPLAY DOES NOT DIM WHEN LIGHT CONTROL SWITCH IS TURNED ON |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Power does not turn off (the screen remains on). | Display and Navigation Assembly Power Source Circuit | DISPLAY AND NAVIGATION ASSEMBLY POWER SOURCE CIRCUIT |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Panel switches do not function. | Proceed to "Panel Switches do not Function" | PANEL SWITCHES DO NOT FUNCTION |
| Steering Pad Switch Circuit | STEERING PAD SWITCH CIRCUIT | |
| Display and Navigation Assembly Power Source Circuit | DISPLAY AND NAVIGATION ASSEMBLY POWER SOURCE CIRCUIT | |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Touch panel switch does not function. | Proceed to "Touch Panel Switch does not Function" | TOUCH PANEL SWITCH DOES NOT FUNCTION |
| Steering Pad Switch Circuit | STEERING PAD SWITCH CIRCUIT | |
| Display and Navigation Assembly Power Source Circuit | DISPLAY AND NAVIGATION ASSEMBLY POWER SOURCE CIRCUIT | |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Navigation screen is not displayed. | Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) |
| Navigation screen flicker or color distortion. | Proceed to "Screen Flicker or Color Distortion" | SCREEN FLICKER OR COLOR DISTORTION |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| DVD image cannot be displayed on display and navigation assembly (parking brake is on). | Proceed to "Display Signal Circuit between Multi-display and Radio Receiver" | DISPLAY SIGNAL CIRCUIT BETWEEN MULTI-DISPLAY AND RADIO RECEIVER |
| Parking Brake Switch Circuit | PARKING BRAKE SWITCH CIRCUIT | |
| Replace radio receiver | REMOVAL | |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Navigation function switches can be operated while vehicle is running. | Vehicle Speed Signal Circuit | VEHICLE SPEED SIGNAL CIRCUIT |
Navigation Function
PROBLEM SYMPTOMS REFERENCE
| Symptom | Suspected Area | See Procedure |
|---|---|---|
| Vehicle position mark deviates greatly. | Proceed to "Vehicle Position Mark Deviates Greatly" | VEHICLE POSITION MARK DEVIATES GREATLY |
| Vehicle Speed Signal Circuit | VEHICLE SPEED SIGNAL CIRCUIT | |
| Replace navigation antenna assembly | NAVIGATION ANTENNA | |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Cursor or map rotates when vehicle is stopped. | Proceed to "Cursor or Map Rotates when Vehicle Stopped" | CURSOR OR MAP ROTATES WHEN VEHICLE STOPPED |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Vehicle position mark is not updated. | Proceed to "Vehicle Position Mark is not Updated" | VEHICLE POSITION MARK IS NOT UPDATED |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Current position display does not appear. | Display and Navigation Assembly Power Source Circuit | DISPLAY AND NAVIGATION ASSEMBLY POWER SOURCE CIRCUIT |
| Replace navigation antenna assembly | NAVIGATION ANTENNA | |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| GPS Mark is not displayed. | Proceed to "GPS Mark is not Displayed" | GPS MARK IS NOT DISPLAYED |
| Replace navigation antenna assembly | NAVIGATION ANTENNA | |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Voice guidance does not function. | Proceed to "Voice Guidance does not Function" | VOICE GUIDANCE DOES NOT FUNCTION |
| Navigation Voice Speaker Circuit | NAVIGATION VOICE SPEAKER CIRCUIT | |
| Replace stereo component amplifier | REMOVAL | |
| Map display incomplete. | Proceed to "Map Display Incomplete" | MAP DISPLAY INCOMPLETE |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Route cannot be calculated. | Proceed to "Route cannot be Calculated" | ROUTE CANNOT BE CALCULATED |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Voice recognition difficulty. | Proceed to "Voice Recognition Difficulty" | VOICE RECOGNITION DIFFICULTY |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Voice is not recognized | Proceed to "Voice is not Recognized" | VOICE IS NOT RECOGNIZED |
| Microphone circuit between overhead J/B and display and navigation assembly | MICROPHONE CIRCUIT BETWEEN OVERHEAD J/B AND MULTI-DISPLAY | |
| Steering Pad Switch Circuit | STEERING PAD SWITCH CIRCUIT | |
| Replace microphone | - | |
| Replace microphone amplifier | REMOVAL | |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Speed signal does not change in navigation check mode. | Vehicle Speed Signal Circuit | VEHICLE SPEED SIGNAL CIRCUIT |
| Reverse signal does not change in navigation check mode. | Reverse Signal Circuit | REVERSE SIGNAL CIRCUIT |
Steering Pad Switch Function
PROBLEM SYMPTOMS REFERENCE
| Symptom | Suspected Area | See Procedure |
|---|---|---|
| The system cannot be operated by steering pad switch. | Steering Pad Switch Circuit | STEERING PAD SWITCH CIRCUIT |
| Replace radio receiver | REMOVAL | |
| Illumination for steering pad switch does not come on with tail switch on. | Illumination Circuit | ILLUMINATION CIRCUIT |
| Replace radio receiver | REMOVAL |
"Bluetooth" Function
PROBLEM SYMPTOMS REFERENCE
| Symptom | Suspected Area | See Procedure |
|---|---|---|
| Cellular phone registration failure, phone directory transfer failure. | Proceed to "Cellular Phone Registration Failure, Phone Directory Transfer Failure" | CELLULAR PHONE REGISTRATION FAILURE, PHONE DIRECTORY TRANSFER FAILURE |
| Cellular phone cannot send/receive. | Proceed to "Cellular Phone cannot Send/Receive" | CELLULAR PHONE CANNOT SEND/RECEIVE |
| Steering Pad Switch Circuit | STEERING PAD SWITCH CIRCUIT | |
| Replace radio receiver | REMOVAL | |
| Cannot call in a certain place. | Proceed to "Cannot call in a Certain Place" | CANNOT CALL IN A CERTAIN PLACE |
| The other callers voice cannot be heard, is too quiet, or distorted. | Proceed to "The Other Callers Voice cannot be Heard, is too Quiet, or Distorted" | THE OTHER CALLER'S VOICE CANNOT BE HEARD, IS TOO QUIET, OR DISTORTED |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| The other caller cannot hear your voice, or your voice is too quiet or distorted. | Proceed to "The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted" | THE OTHER CALLER CANNOT HEAR YOUR VOICE, OR YOUR VOICE IS TOO QUIET OR DISTORTED |
| Microphone circuit between overhead J/B and multi-display | MICROPHONE CIRCUIT BETWEEN OVERHEAD J/B AND MULTI-DISPLAY | |
| Replace microphone | - | |
| Replace microphone amplifier | REMOVAL | |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) |
Sound Library Function
PROBLEM SYMPTOMS REFERENCE
| Symptom | Suspected Area | See Procedure | ||
|---|---|---|---|---|
| "RECORDING ERROR" is displayed | Proceed to "Audio cannot be Recorded to HDD" | AUDIO CANNOT BE RECORDED TO HDD | ||
| CD songs cannot be recorded | Proceed to "Audio cannot be Recorded to HDD" | AUDIO CANNOT BE RECORDED TO HDD | ||
| All songs recorded to HDD cannot be played | Proceed to "Audio Recorded to HDD cannot be Played" | AUDIO RECORDED TO HDD CANNOT BE PLAYED | ||
| HDD cannot be used when temperature is low | HDD cannot be used when temperature is low (-20°C (-4°F) or less). Wait until cabin temperature has increased and check again. | - | ||
| Sound is not output only for songs in sound library | Sound signal circuit between radio receiver and multi-display | SOUND SIGNAL CIRCUIT BETWEEN RADIO RECEIVER AND MULTI-DISPLAY | ||
| Sound signal circuit between display and navigation assembly controller and navigation assembly(1) | SOUND SIGNAL CIRCUIT BETWEEN MULTI-DISPLAY CONTROLLER AND NAVIGATION ASSEMBLY | |||
| Sound signal circuit between radio receiver and display and navigation assembly controller(1) | SOUND SIGNAL CIRCUIT BETWEEN RADIO RECEIVER AND MULTI-DISPLAY CONTROLLER | |||
| Mute signal circuit between navigation assembly and display and navigation assembly controller(1) | MUTE SIGNAL CIRCUIT BETWEEN NAVIGATION ASSEMBLY AND MULTI-DISPLAY CONTROLLER | |||
| Mute signal circuit between radio receiver and display and navigation assembly controller(1) | MUTE SIGNAL CIRCUIT BETWEEN RADIO RECEIVER AND MULTI-DISPLAY CONTROLLER | |||
| Replace radio receiver | REMOVAL | |||
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |||
| Titles are not added to recorded songs | For new releases or when CDs that are not registered into CDDB are recorded, titles are not added | - | ||
| Titles are displayed when playing CDs, but titles of songs recorded into HDD are not displayed or titles are incorrect | For CD-TEXT type CDs, CD-TEXT title information is given priority and displayed. However, the sound library uses CDDB information. When CDs that are not registered into CDDB are recorded, titles are not added. | - | ||
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SDARS System Function
PROBLEM SYMPTOMS REFERENCE
| Symptom | Suspected Area | See Procedure |
|---|---|---|
| Satellite radio tuner does not turn ON | Satellite Radio Tuner Power Source Circuit | SATELLITE RADIO TUNER POWER SOURCE CIRCUIT |
| Replace satellite radio tuner | SATELLITE RADIO TUNER | |
| Cannot change from FM/AM to satellite radio | Proceed to "Cannot Change from FM / AM to Satellite Radio" | CANNOT CHANGE FROM FM / AM TO SATELLITE RADIO |
| AVC-LAN Circuit | AVC-LAN CIRCUIT | |
| AVC-LAN Plus Circuit | AVC-LAN PLUS CIRCUIT | |
| Replace satellite radio tuner | SATELLITE RADIO TUNER | |
| Satellite radio broadcast cannot be received or reception is bad | Proceed to "Satellite Radio Broadcast cannot be Received" | SATELLITE RADIO BROADCAST CANNOT BE RECEIVED |
| Satellite Radio Tuner Power Source Circuit | SATELLITE RADIO TUNER POWER SOURCE CIRCUIT | |
| Replace satellite radio tuner | SATELLITE RADIO TUNER | |
| Only for satellite radio, sound from all speakers is not output or there is noise | Proceed to "Noise Occurs Only with Satellite Radio" | NOISE OCCURS ONLY WITH SATELLITE RADIO |
| Satellite Radio Tuner Power Source Circuit | SATELLITE RADIO TUNER POWER SOURCE CIRCUIT | |
| Replace satellite radio tuner | SATELLITE RADIO TUNER | |
| Only for satellite radio, sound from certain speakers is not output or there is noise | Proceed to "Noise Occurs Only with Satellite Radio" | NOISE OCCURS ONLY WITH SATELLITE RADIO |
| Satellite Radio Tuner Power Source Circuit | SATELLITE RADIO TUNER POWER SOURCE CIRCUIT | |
| Replace satellite radio tuner | SATELLITE RADIO TUNER | |
| Satellite radio cannot receive pay type broadcasts | Proceed to "Satellite Radio cannot Receive Pay Type Broadcasts" | SATELLITE RADIO CANNOT RECEIVE PAY TYPE BROADCASTS |
| Satellite radio broadcast cannot be selected | Proceed to "Satellite Radio Broadcast cannot be Selected or After Selecting Broadcast, Broadcast cannot be Added into Memory" | SATELLITE RADIO BROADCAST CANNOT BE SELECTED OR AFTER SELECTING BROADCAST, BROADCAST CANNOT BE ADDED INTO MEMORY |
| Replace satellite radio tuner | SATELLITE RADIO TUNER | |
| Satellite radio broadcast cannot be selected or after selecting broadcast, broadcast cannot be added into memory | Proceed to "Satellite Radio Broadcast cannot be Selected or After Selecting Broadcast, Broadcast cannot be Added into Memory" | SATELLITE RADIO BROADCAST CANNOT BE SELECTED OR AFTER SELECTING BROADCAST, BROADCAST CANNOT BE ADDED INTO MEMORY |
| Replace radio receiver | REMOVAL | |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| Traffic information is not displayed | Proceed to "Traffic Information is not Displayed" | TRAFFIC INFORMATION IS NOT DISPLAYED |
| AVC-LAN Plus Circuit | AVC-LAN PLUS CIRCUIT | |
| Replace satellite radio tuner | SATELLITE RADIO TUNER | |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) | |
| "Nav Traffic" logo is not displayed | Proceed to "Traffic Information is not Displayed" | TRAFFIC INFORMATION IS NOT DISPLAYED |
| AVC-LAN Plus Circuit | AVC-LAN PLUS CIRCUIT | |
| Replace satellite radio tuner | SATELLITE RADIO TUNER | |
| Replace display and navigation module display | DISPLAY AND NAVIGATION ASSEMBLY (W/ NAVIGATION SYSTEM) |