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How To Proceed With Troubleshooting

WARNING: This page is about a different car, the 2011 Toyota Avalon. However, it is still accessible from the selected car via links, so may be relevant.

HINT: 

  1. VEHICLE BROUGHT TO WORKSHOP 

    NEXT: Go to next step 

  2. CUSTOMER PROBLEM ANALYSIS 
    1. Confirm problem symptoms.

      NEXT: Go to next step 

  3. CHECK MULTIPLEX COMMUNICATION SYSTEM 
    1. Check for DTCs. Refer to DTC CHECK / CLEAR .

      HINT: 

      This system uses multiplex communication. Check for DTCs for the multiplex communication system before performing the troubleshooting.

      Result

      Result Proceed to
      DTC is not output. A
      DTC is output. B

      B → GO TO  MULTIPLEX COMMUNICATION SYSTEM  MULTIPLEX COMMUNICATION SYSTEM 

      A: Go to next step 

  4. CHECK DTC 
    1. Check for DTCs. Refer to DTC CHECK / CLEAR .
      1. Record the DTCs.
    2. Clear the DTCs.

      HINT: 

      After DTCs are all cleared, check if the trouble occurs again 6 seconds after the engine switch is turned on (IG).

    3. Recheck for DTCs.
      1. Simulate the malfunction and check if the DTCs are output again.

        Result

        Result Proceed to
        DTC is output. A
        DTC is not output. B
        DTCs are not output, and the malfunction cannot be simulated or checked. C

      B → Go to step 10  10 

      C → SYMPTOM SIMULATION 

      A: Go to next step 

  5. DTC CHART 

    NEXT: Go to next step 

  6. CIRCUIT INSPECTION 

    NEXT: Go to next step 

  7. OVERALL ANALYSIS AND TROUBLESHOOTING 
    1. DATA LIST / ACTIVE TEST. Refer to DATA LIST / ACTIVE TEST 
    2. TERMINALS OF ECU. Refer to TERMINALS OF ECU 
    3. ON-VEHICLE INSPECTION. Refer to ON-VEHICLE INSPECTION

      NEXT: Go to next step 

  8. ADJUST, REPAIR OR REPLACE 

    NEXT: Go to next step 

  9. CONFIRMATION TEST 

    NEXT → END 

  10. PROBLEM SYMPTOMS TABLE 

    NEXT: Go to next step 

  11. ADJUST, REPAIR OR REPLACE 

    NEXT: Go to next step 

  12. CONFIRMATION TEST 

    NEXT → END