How To Proceed With Troubleshooting
WARNING: This page is about a different car, the 2011 Toyota Avalon. However, it is still accessible from the selected car via links, so may be relevant.
HINT:
- Use this procedure to troubleshoot the smart key system.
- Techstream can be used in steps 3, 4, 5 and 7.
- When troubleshooting the smart key system using Techstream with the engine switch off, connect Techstream to the vehicle and repeat turning any of the courtesy light switches on and off until communication between the tester and the vehicle begins (the interval ON and OFF should be less than 1.5 sec.).
- VEHICLE BROUGHT TO WORKSHOP
NEXT: Go to next step
- CUSTOMER PROBLEM ANALYSIS
- Confirm problem symptoms.
NEXT: Go to next step
- Confirm problem symptoms.
- CHECK MULTIPLEX COMMUNICATION SYSTEM
- Check for DTCs. Refer to DTC CHECK / CLEAR
.
HINT:
This system uses multiplex communication. Check for DTCs for the multiplex communication system before performing the troubleshooting.
Result
Result Proceed to DTC is not output. A DTC is output. B B → GO TO MULTIPLEX COMMUNICATION SYSTEM MULTIPLEX COMMUNICATION SYSTEM
A: Go to next step
- Check for DTCs. Refer to DTC CHECK / CLEAR
.
- CHECK DTC
- Check for DTCs. Refer to DTC CHECK / CLEAR .
- Record the DTCs.
- Clear the DTCs.
HINT:
After DTCs are all cleared, check if the trouble occurs again 6 seconds after the engine switch is turned on (IG).
- Recheck for DTCs.
- Simulate the malfunction and check if the DTCs are output again.
Result
Result Proceed to DTC is output. A DTC is not output. B DTCs are not output, and the malfunction cannot be simulated or checked. C
B → Go to step 10 10
C → SYMPTOM SIMULATION
A: Go to next step
- Simulate the malfunction and check if the DTCs are output again.
- Check for DTCs. Refer to DTC CHECK / CLEAR .
- DTC CHART
NEXT: Go to next step
- CIRCUIT INSPECTION
NEXT: Go to next step
- OVERALL ANALYSIS AND TROUBLESHOOTING
- DATA LIST / ACTIVE TEST. Refer to DATA LIST / ACTIVE TEST
- TERMINALS OF ECU. Refer to TERMINALS OF ECU
- ON-VEHICLE INSPECTION. Refer to ON-VEHICLE INSPECTION
NEXT: Go to next step
- ADJUST, REPAIR OR REPLACE
NEXT: Go to next step
- CONFIRMATION TEST
NEXT → END
- PROBLEM SYMPTOMS TABLE
NEXT: Go to next step
- ADJUST, REPAIR OR REPLACE
NEXT: Go to next step
- CONFIRMATION TEST
NEXT → END