All Door Entry Lock/Unlock Functions do not Operate, but Wireless Functions Operate: Description
WARNING: This page is about a different car, the 2008 Lexus LS 600hL. However, it is still accessible from the selected car via links, so may be relevant.
When the wireless operation can be used to lock and unlock the doors, the communication line between the door control receiver and certification ECU is normal. When the entry operation does not operate, one of the following may be the cause 1) entry cancel function is set through customization, 2) malfunction in smart access system communication line (electrical key transmitter and vehicle); or 3) wave interference.