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How To Proceed With Troubleshooting

WARNING: This page is about a different car, the 2011 Toyota Avalon. However, it is still accessible from the selected car via links, so may be relevant.

HINT: 

The wireless door lock control system troubleshooting procedures are based on the premise that the power door lock control system is operating normally. Check the power door lock control system first before troubleshooting the wireless door lock control system.

Use this procedure to troubleshoot the wireless door lock control system.

  1. VEHICLE BROUGHT TO WORKSHOP 

    NEXT: Go to next step 

  2. CUSTOMER PROBLEM ANALYSIS 
    1. Interview the customer to confirm the trouble. Refer to HOW TO PROCEED WITH TROUBLESHOOTING .

      NEXT: Go to next step 

  3. INSPECT COMMUNICATION FUNCTION OF MULTIPLEX COMMUNICATION SYSTEM (BEAN) 
    1. Use the Techstream to check for normal function of the can communication system.
      1. (ECU unconnected, communication line malfunctioning) If no code is output, proceed to A.
      2. (ECU unconnected, communication line malfunctioning) If any code is output, proceed to B.

      B → Go To  MULTIPLEX COMMUNICATION SYSTEM  MULTIPLEX COMMUNICATION SERVICE INFORMATION 

      A: Go to next step 

  4. DTC CHECK 
    1. Check for a DTC and note any codes that are output.
    2. Delete the DTC.
    3. Recheck for DTCs. Try to prompt the DTC by simulating the original activity that the DTC suggests.
      RESULT

      Result Proceed To
      DTC does not reoccur A
      DTC reoccurs Refer to DIAGNOSTIC TROUBLE CODE CHART 

      B → Go to  DIAGNOSTIC TROUBLE CODE CHART   DTC chart 

      A: Go to next step 

  5. SYMPTOM SIMULATION 

    NEXT: Go to next step 

  6. PROBLEM SYMPTOMS TABLE 
    1. If the fault is not listed in the problem symptoms table, proceed to A.
    2. If the fault is listed in the problem symptoms table, proceed to B.

      B → Go to step 8  8 

      A: Go to next step 

  7. PERFORM TROUBLESHOOTING ACCORDING TO MALFUNCTION SYMPTOM 
    1. Terminals of ECU. Refer to TERMINALS OF ECU 
    2. DATA LIST/ACTIVE TEST. Refer to DTC CHECK / CLEAR 

      NEXT: Go to next step 

  8. ADJUST, REPAIR OR REPLACE 

    NEXT: Go to next step 

  9. CONFIRMATION TEST 

    NEXT → END