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How To Proceed With Troubleshooting

WARNING: This page is about a different car, the 2011 Toyota Avalon. However, it is still accessible from the selected car via links, so may be relevant.

HINT: 

*: Use Techstream.

  1. VEHICLE BROUGHT TO WORKSHOP 

    NEXT: Go to next step 

  2. CUSTOMER PROBLEM ANALYSIS 

    NEXT: Go to next step 

  3. CHECK AND CLEAR DTCs* 

    NEXT: Go to next step 

  4. PROBLEM SYMPTOM CONFIRMATION 

    → SYMPTOM DOES NOT OCCUR (Go to step 5) 

    → SYMPTOM OCCURS (Go to step 6) 

  5. SYMPTOM SIMULATION 

    NEXT: Go to next step 

  6. CHECK MULTIPLEX COMMUNICATION SYSTEM 

    HINT: 

    Check that there are no problems in the multiplex communication system before troubleshooting the steering lock system.

    NEXT: Go to next step 

  7. DTC CHECK* 

    → DTC IS NOT OUTPUT (Go to step 8) 

    → DTC IS OUTPUT (Go to   9 step 9) 

  8. PROBLEM SYMPTOMS TABLE 

    → Go to   10 step 10 

  9. DTC CHART 

    NEXT: Go to next step 

  10. CIRCUIT INSPECTION* 

    NEXT: Go to next step 

  11. PROBLEM IDENTIFICATION 

    NEXT: Go to next step 

  12. REPAIR OR REPLACEMENT 

    NEXT: Go to next step 

  13. CONFIRMATION TEST* 

    NEXT → END