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Problem Symptoms Table

WARNING: This page is about a different car, the 2011 Toyota Avalon. However, it is still accessible from the selected car via links, so may be relevant.

HINT: 

Use the table below to help determine the cause of a problem. The likely causes of the problem are indicated in descending order. Check each suspected area in order. Repair or replace faulty parts or perform adjustments as necessary.

STEERING LOCK FUNCTION

Symptom Suspected Area Refer to
Steering wheel cannot be unlocked (the engine cannot be started). Check for DTCs in the push button start. Refer to DTC CHECK / CLEAR
Check for DTCs in the smart key system. Refer to DTC CHECK / CLEAR
Check the output from the IGE terminal of the steering lock ECU. Refer to TERMINALS OF ECU 
Steering lock ECU power source circuit Refer to Power Source Circuit
Steering lock ECU. Refer to TERMINALS OF ECU 
Steering wheel cannot be unlocked (no steering unlock command). Replace the certification ECU. -
Steering wheel cannot be locked. Check for DTCs in the push button start. Refer to DTC CHECK / CLEAR
Check for DTCs in the smart key system. Refer to DTC CHECK / CLEAR
Check the output from the IGE terminal of the steering lock ECU. Refer to TERMINALS OF ECU 
Steering lock ECU power source circuit Refer to Power Source Circuit
Steering lock ECU. Refer to TERMINALS OF ECU 
Steering wheel cannot be locked (no steering lock command). Courtesy light switch circuit Refer to Door Courtesy Switch Circuit
Replace the certification ECU. -
PUSH BUTTON START FUNCTION

Symptom Suspected Area Refer to
Engine does not start. Check for DTCs in the push button start. Refer to DTC CHECK / CLEAR
Check for DTCs in the smart key system. Refer to DTC CHECK / CLEAR
Check that the engine switch is turned on. -
Check cranking operation. (If cranking operation is possible, see "Engine does not start due to the engine immobilizer" in this table.) -
Check whether the steering wheel is locked or unlocked. (If it is locked, see "Steering wheel cannot be unlocked" in the STEERING LOCK FUNCTION  steering lock function table.) -
Check the output from the SLP terminal of the steering lock ECU. Refer to Unlock Position Sensor Signal Circuit
Check the output signal from the STSW of the certification ECU (DTC B2275). Refer to DTC B2275: STSW Monitor Malfunction
Replace the power source control ECU. -
Engine does not start due to the engine immobilizer. Replace the ID code box. -