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How To Proceed With Troubleshooting

HINT: 

  1. VEHICLE BROUGHT TO WORKSHOP 

    NEXT: Go to next step 

  2. INSPECT BATTERY VOLTAGE 

    Standard voltage

    11 to 14 V

    If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

    NEXT: Go to next step 

  3. CHECK DTC AND FREEZE FRAME DATA* 

    HINT: 

    Refer to Clear DTCs. Refer to DTC CHECK/CLEAR .

    NEXT: Go to next step 

  4. PROBLEM SYMPTOM CONFIRMATION 

    Result

    Result Proceed to
    Symptom does not occur. A
    Symptom occurs. B

    B → Go to step   6 

    A: Go to next step 

  5. SYMPTOM SIMULATION 

    NEXT: Go to next step 

  6. CHECK CAN COMMUNICATION SYSTEM* 
    1. Check for DTCs. Refer to DIAGNOSIS SYSTEM .

      Result

      Result Proceed to
      CAN communication system DTC is not output A
      CAN communication system DTC is output B

      HINT: 

      • If any CAN communication system DTCs are output, perform troubleshooting on the CAN communication system first.
      • If communication to the power steering ECU cannot be established through the Techstream, inspect terminals CANH and CANL of the DLC3 and the power steering ECU, and the IG circuit of the power steering ECU.

      B → PROCEED TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING 

      A: Go to next step 

  7. CHECK FOR DTC* 
    1. Check for DTCs. Refer to DTC CHECK/CLEAR .

      HINT: 

      Refer to Diagnostic Trouble Code Table when any DTCs are output. Refer to DIAGNOSTIC TROUBLE CODE TABLE .

      Result

      Result Proceed to
      DTC is not output A
      DTC is output B

      B → Go to step   9 

      A: Go to next step 

  8. PROBLEM SYMPTOMS TABLE 
    1. Refer to PROBLEM SYMPTOMS TABLE .

      Result

      Result Proceed to
      Fault is not listed in Problem Symptoms Table A
      Fault is listed in Problem Symptoms Table B

      B → Go to step   9 

      A: Go to next step 

  9. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Refer to TERMINALS OF ECU .
    2. Refer to DATA LIST/ACTIVE TEST .

      NEXT: Go to next step 

  10. REPAIR OR REPLACE 

    NEXT: Go to next step 

  11. CONFIRMATION TEST 

    NEXT → END