How To Proceed With Troubleshooting [09/2014 - ]: Procedure

Result

Result: 

NEXT 

See step  2

1. Confirm the problem symptoms (Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 10/2015] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ] ).

   Result

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See step  3

1. Measure the voltage of the battery.

   Standard Voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

2. Using the Techstream, inspect battery voltage reduction history "Battery Control Count (Body ECU)" in the Data List (Refer to DATA LIST / ACTIVE TEST [09/2014 - 10/2015] , or refer to DATA LIST / ACTIVE TEST [10/2015 - ] ).

   Result

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Result: 

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See step  4

1. Check and record DTCs and freeze frame data.

   Result

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Result: 

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See step  5

1. Clear the DTCs and freeze frame data.

   Result

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See step  6

Result

Result: 

B 

See step  8

Result: 

A 

See step  7

1. Perform symptom simulation (Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 10/2015] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ] ).

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  8

1. Check for DTCs (Refer to DIAGNOSIS SYSTEM [09/2014 - 10/2015] , or refer to DIAGNOSIS SYSTEM [10/2015 - 09/2017] , or refer to DIAGNOSIS SYSTEM [09/2017 - 09/2018] , or refer to DIAGNOSIS SYSTEM [09/2018 - ] ).

   Result

   Result	Proceed to
   CAN communication system DTC is not output	A
   CAN communication system DTC is output	B

   HINT: 

   • If any CAN communication system DTCs are output, perform troubleshooting for the CAN communication system first.
   • If communication to the power steering ECU cannot be established through the Techstream, inspect terminals CANH and CANL of the DLC3 and power steering ECU and the IG circuit of the power steering ECU.

Result: 

B 

PROCEED TO CAN COMMUNICATION SYSTEM (HOW TO PROCEED WITH TROUBLESHOOTING) 

(Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 10/2015] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ] )

Result: 

A 

See step  9

1. Check for DTCs (Refer to DTC CHECK / CLEAR [09/2014 - ] ).

   HINT: 

   Refer to Diagnostic Trouble Code Chart when any DTCs are output (Refer to DIAGNOSTIC TROUBLE CODE CHART [09/2014 - 10/2015] , or refer to DIAGNOSTIC TROUBLE CODE CHART [10/2015 - ] ).

   Result

   Result	Proceed to
   DTC is not output	A
   DTC is output	B

Result: 

B 

See step  11

Result: 

A 

See step  10

1. Refer to Problem Symptoms Table (Refer to PROBLEM SYMPTOMS TABLE [09/2014 - 10/2015] , or refer to PROBLEM SYMPTOMS TABLE [10/2015 - ] ).

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  11

Result

Result: 

NEXT 

See step  12

Result

Result: 

NEXT 

See step  13

Result

Result: 

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See step  14

Result

Result: 

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END