How To Proceed With Troubleshooting [08/2014 - ]: Procedure

Result

Result:  1

NEXT 

See step  2

HINT: 

• In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
• Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
• The following 5 items are important points for problem analysis:

  What	Vehicle model, system name
  When	Date, time, occurrence frequency
  Where	Road conditions
  Under what conditions?	Running conditions, driving conditions, weather conditions
  How did it happen?	Problem symptoms

Result

Result:  1

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See step  3

1. Measure the auxiliary battery voltage with the power switch off.

   Standard Voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

   Result

   Proceed to
   NEXT

Result:  1

NEXT 

See step  4

1. Use the Techstream to check if the CAN communication system is functioning normally.

   Result

   Result	Proceed to
   DTC is not output	A
   DTC is output	B

Result:  2

B 

GO TO CAN COMMUNICATION SYSTEM 

(See article. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2014 - ] )

Result:  1

A 

See step  5

1. Use the Techstream to check if the LIN communication system is functioning normally (See article. Refer to DTC CHECK / CLEAR [08/2014 - ] ).

   Result

   Result	Proceed to
   DTC is not output	A
   DTC is output	B

Result:  2

B 

GO TO LIN COMMUNICATION SYSTEM 

(See article. Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2014 - ] )

Result:  1

A 

See step  6

1. Clear the DTCs (See article. Refer to DTC CHECK / CLEAR [08/2014 - ] ).
2. Recheck for DTCs.

   Result

   Result	Proceed to
   DTC B2312 is not output	A
   DTC B2312 is output	B

Result:  2

B 

GO TO POWER WINDOW CONTROL SYSTEM 

(See article. Refer to DTC B2312: Power Window Switch Malfunction [08/2014 - ] )

Result:  1

A 

See step  7

1. Clear the DTCs (See article. Refer to DTC CHECK / CLEAR [08/2014 - ] ).
2. Recheck for DTCs.

   Result

   Result	Proceed to
   DTC is not output	A
   DTC is output	B

Result:  2

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART 

(See article. Refer to DTC B2312: Power Window Switch Malfunction [08/2014 - ] ).

Result:  1

A 

See step  8

1. Refer to Problem Symptoms Table (See article. Refer to PROBLEM SYMPTOMS TABLE [08/2014 - 08/2015] Refer to PROBLEM SYMPTOMS TABLE [08/2015 - ] ).

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table	A
   Fault is listed in Problem Symptoms Table	B

Result:  2

B 

See step  10

Result:  1

A 

See step  9

1. Terminals of ECU (See article. Refer to TERMINALS OF ECU [08/2014 - ] ).
2. Data List / Active Test (See article. Refer to DATA LIST / ACTIVE TEST [08/2014 - ] ).
3. Operation Check (See article. Refer to OPERATION CHECK [08/2014 - ] ).

   Result

   Proceed to
   NEXT

Result:  1

NEXT 

See step  10

Result

Result:  1

NEXT 

See step  11

Result

Result:  1

NEXT 

END