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How To Proceed With Troubleshooting [08/2014 - ]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    Refer to  2

  2. CUSTOMER PROBLEM ANALYSIS 

    HINT: 

    • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
    • Gather as much information as possible for reference.

      Past problems that seem unrelated may also help in some cases.

    • The following 5 items are important points in the problem analysis:
      What Vehicle model, system name
      When Date, time, occurrence frequency
      Where Road conditions
      Under what conditions? Running conditions, driving conditions, weather conditions
      How did it happen? Problem symptoms

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    Refer to  3

  3. INSPECT AUXILIARY BATTERY VOLTAGE 

    Standard Voltage

    11 to 14 V

    If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    Refer to  4

  4. CHECK COMMUNICATION FUNCTION OF LIN COMMUNICATION SYSTEM* 
    1. Use the Techstream to check if the LIN communication system is functioning normally.

      Result

      Result Proceed to
      LIN DTC is not output A
      LIN DTC is output B

    Result:  2

    GO TO LIN COMMUNICATION SYSTEM 

    (Refer to How To Proceed With Troubleshooting [08/2014 - ] )

    Result:  1

    Refer to  5

  5. CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* 
    1. Use the Techstream to check if the CAN communication system is functioning normally.

      Result

      Result Proceed to
      CAN DTC is not output A
      CAN DTC is output B

    Result:  2

    GO TO CAN COMMUNICATION SYSTEM 

    (Refer to How To Proceed With Troubleshooting [08/2014 - ] )

    Result:  1

    Refer to  6

  6. PROBLEM SYMPTOMS TABLE 
    1. Proceed to Problem Symptoms Table (Refer to Problem Symptoms Table [08/2014 - ] ).

      Result

      Result Proceed to
      Fault is not listed in Problem Symptoms Table A
      Fault is listed in Problem Symptoms Table B

    Result:  2

    Refer to  8

    Result:  1

    Refer to  7

  7. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Operation Check (Refer to Operation Check [08/2014 - ] )
    2. Data List / Active Test (Refer to Terminals Of ECU [08/2014 - ] )
    3. Terminals of ECU (Refer to Data List / Active Test [08/2014 - ] )

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    Refer to  8

  8. REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    Refer to  9

  9. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    END