How To Proceed With Troubleshooting [09/2014 - ]: Procedure

Result

Result: 

NEXT 

See step  2

1. Confirm the problem symptoms (Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 10/2015] or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ] ).

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

Standard Voltage

11 to 14 V

If the voltage is less than 11 V, recharge or replace the battery before proceeding.

Result

Result: 

NEXT 

See step  4

1. Using the Techstream, check if the CAN communication system is functioning normally (Refer to DIAGNOSIS SYSTEM [09/2014 - 10/2015] or refer to DIAGNOSIS SYSTEM [10/2015 - 09/2017] or refer to DIAGNOSIS SYSTEM [09/2017 - 09/2018] or refer to DIAGNOSIS SYSTEM [09/2018 - ] ).

   Result

   Result	Proceed to
   DTC is not output	A
   DTC is output	B

Result: 

B 

GO TO COMMUNICATION SYSTEM (HOW TO PROCEED WITH TROUBLESHOOTING) 

(Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 10/2015] or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ] )

Result: 

A 

See step  5

1. Check and record DTCs and Freeze Frame Data (Refer to DTC CHECK / CLEAR [09/2014 - ] ).
2. Clear the DTCs and Freeze Frame Data (Refer to DTC CHECK / CLEAR [09/2014 - ] ).
3. Recheck for DTCs.
   1. Simulate the malfunction and check if the DTCs are output again.

   Result

   Result	Proceed to
   DTC is output	A
   DTC is not output (Problem symptom does not occur)	B
   DTC is not output (Problem symptom occurs)	C

Result: 

B 

See step  7

Result: 

C 

See step  8

Result: 

A 

See step  6

1. Proceed to Diagnostic Trouble Code Chart (Refer to DIAGNOSTIC TROUBLE CODE CHART [09/2014 - ] ).

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  9

1. Proceed to How to Proceed with Troubleshooting (Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 10/2015] or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ] ).

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  8

1. Proceed to Problem Symptoms Table (Refer to PROBLEM SYMPTOMS TABLE [09/2014 - ] ).

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  9

Result

Result: 

NEXT 

See step  10

Result

Result: 

NEXT 

See step  11

Result

Result: 

NEXT 

See step  12

Result

Result: 

NEXT 

END