How To Proceed With Troubleshooting [09/2014 - ]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result: 1
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS
- Confirm the problem symptoms.
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 10/2015] or HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ]
Result
Proceed to NEXT
Result: 1
NEXT
See step 3
- Confirm the problem symptoms.
- INSPECT AUXILIARY BATTERY VOLTAGE
Standard voltage
11 to 14 V
If the voltage is less than 11 V, recharge or replace the auxiliary battery before proceeding.
Result
Proceed to NEXT Result: 1
NEXT
See step 4
- CHECK CAN COMMUNICATION SYSTEM*
- Using the Techstream, check if the CAN communication system is functioning normally.
Refer to DIAGNOSIS SYSTEM [09/2014 - 10/2015] or DIAGNOSIS SYSTEM [10/2015 - ]
Result
Result Proceed to DTC is not output A DTC is output B
Result: 2
B
GO TO CAN COMMUNICATION SYSTEM (HOW TO PROCEED WITH TROUBLESHOOTING). Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 10/2015] or HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ]
Result: 1
A
See step 5
- Using the Techstream, check if the CAN communication system is functioning normally.
- CHECK DTC AND FREEZE FRAME DATA*
- Check and record DTCs and Freeze Frame Data.
Refer to DTC CHECK / CLEAR [09/2014 - ]
- Clear the DTCs and Freeze Frame Data.
Refer to DTC CHECK / CLEAR [09/2014 - ]
- Recheck for DTCs.
- Simulate the malfunction and check if the DTCs are output again.
Result
Result Proceed to DTC is output A DTC is not output (Problem symptom does not occur) B DTC is not output (Problem symptom occurs) C
Result: 2
B
See step 7
Result: 3
C
See step 8
Result: 1
A
See step 6
- Check and record DTCs and Freeze Frame Data.
- DIAGNOSTIC TROUBLE CODE CHART
- Proceed to Diagnostic Trouble Code Chart.
Refer to DIAGNOSTIC TROUBLE CODE CHART [09/2014 - ]
Result
Proceed to NEXT
Result: 1
NEXT
See step 9
- Proceed to Diagnostic Trouble Code Chart.
- SYMPTOM SIMULATION
- Proceed to How to Proceed with Troubleshooting.
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 10/2015] or HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ]
Result
Proceed to NEXT
Result: 1
NEXT
See step 8
- Proceed to How to Proceed with Troubleshooting.
- PROBLEM SYMPTOMS TABLE
- Proceed to Problem Symptoms Table.
Refer to PROBLEM SYMPTOMS TABLE [09/2014 - ]
Result
Proceed to NEXT
Result: 1
NEXT
See step 9
- Proceed to Problem Symptoms Table.
- CIRCUIT INSPECTION*
Result
Proceed to NEXT Result: 1
NEXT
See step 10
- IDENTIFICATION OF PROBLEM
Result
Proceed to NEXT Result: 1
NEXT
See step 11
- REPAIR OR REPLACEMENT
Result
Proceed to NEXT Result: 1
NEXT
See step 12
- CONFIRMATION TEST*
Result
Proceed to NEXT Result: 1
NEXT
END