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How To Proceed With Troubleshooting [09/2014 - ]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  2

  2. CUSTOMER PROBLEM ANALYSIS 
    1. Confirm the problem symptoms.

      Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 10/2015] or HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ]

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  3

  3. INSPECT AUXILIARY BATTERY VOLTAGE 

    Standard voltage

    11 to 14 V

    If the voltage is less than 11 V, recharge or replace the auxiliary battery before proceeding.

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  4

  4. CHECK CAN COMMUNICATION SYSTEM* 
    1. Using the Techstream, check if the CAN communication system is functioning normally.

      Refer to DIAGNOSIS SYSTEM [09/2014 - 10/2015] or DIAGNOSIS SYSTEM [10/2015 - ]

      Result

      Result Proceed to
      DTC is not output A
      DTC is output B

    Result:  2

    GO TO CAN COMMUNICATION SYSTEM (HOW TO PROCEED WITH TROUBLESHOOTING). Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 10/2015]  or  HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ] 

    Result:  1

    See step  5

  5. CHECK DTC AND FREEZE FRAME DATA* 
    1. Check and record DTCs and Freeze Frame Data.

      Refer to DTC CHECK / CLEAR [09/2014 - ] 

    2. Clear the DTCs and Freeze Frame Data.

      Refer to DTC CHECK / CLEAR [09/2014 - ] 

    3. Recheck for DTCs.
      1. Simulate the malfunction and check if the DTCs are output again.

      Result

      Result Proceed to
      DTC is output A
      DTC is not output (Problem symptom does not occur) B
      DTC is not output (Problem symptom occurs) C

    Result:  2

    See step  7

    Result:  3

    See step  8

    Result:  1

    See step  6

  6. DIAGNOSTIC TROUBLE CODE CHART 
    1. Proceed to Diagnostic Trouble Code Chart.

      Refer to DIAGNOSTIC TROUBLE CODE CHART [09/2014 - ] 

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  9

  7. SYMPTOM SIMULATION 
    1. Proceed to How to Proceed with Troubleshooting.

      Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 10/2015] or HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ]

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  8

  8. PROBLEM SYMPTOMS TABLE 
    1. Proceed to Problem Symptoms Table.

      Refer to PROBLEM SYMPTOMS TABLE [09/2014 - ] 

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  9

  9. CIRCUIT INSPECTION* 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  10

  10. IDENTIFICATION OF PROBLEM 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  11

  11. REPAIR OR REPLACEMENT 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  12

  12. CONFIRMATION TEST* 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    END