How To Proceed With Troubleshooting [09/2015 - ]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result:
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS
- Confirm problem symptoms.
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2015 - ]
Result
Proceed to NEXT
Result:
NEXT
See step 3
- Confirm problem symptoms.
- INSPECT BATTERY VOLTAGE*
- Measure the voltage of the battery.
Standard voltage
11 to 14 V
If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
Result
Proceed to NEXT
Result:
NEXT
See step 4
- Measure the voltage of the battery.
- CHECK DTC*
Result:
NEXT
See step 5
- CLEAR DTC*
Result:
NEXT
See step 6
- PROBLEM SYMPTOM CONFIRMATION
Result
Result Proceed to Symptom does not occur. A Symptom occurs. B Result:
B
See step 8
Result:
A
See step 7
- SYMPTOM SIMULATION
- Perform symptom simulation.
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2015 - ]
Result
Proceed to NEXT
Result:
NEXT
See step 8
- Perform symptom simulation.
- CHECK CAN COMMUNICATION SYSTEM*
- Check for DTCs.
Refer to DTC CHECK / CLEAR [09/2015 - ]
Result
Result Proceed to CAN communication system DTC is not output. A CAN communication system DTC is output. B HINT:
- If any CAN communication system DTCs are output, perform troubleshooting for the CAN communication system first.
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2015 - 08/2020] Refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2020 - ]
- If communication with the power steering ECU cannot be established through the GTS, inspect terminals CANH and CANL of the DLC3 and power steering ECU, and the IG circuit of the power steering ECU.
- If any CAN communication system DTCs are output, perform troubleshooting for the CAN communication system first.
Result:
B
CAN COMMUNICATION SYSTEM (HOW TO PROCEED WITH TROUBLESHOOTING)
Result:
A
See step 9
- Check for DTCs.
- CHECK FOR DTC*
- Check for DTCs.
Refer to DTC CHECK / CLEAR [09/2015 - ]
HINT:
Refer to Diagnostic Trouble Code Chart when any DTCs are output.
Refer to DIAGNOSTIC TROUBLE CODE CHART [09/2015 - ]
Result
Result Proceed to DTC is not output. A DTC is output. B
Result:
B
See step 11
Result:
A
See step 10
- Check for DTCs.
- PROBLEM SYMPTOMS TABLE
- Refer to Problem Symptoms Table.
Refer to PROBLEM SYMPTOMS TABLE [09/2015 - ]
Result
Proceed to NEXT
Result:
NEXT
See step 11
- Refer to Problem Symptoms Table.
- CIRCUIT INSPECTION
Result
Proceed to NEXT Result:
NEXT
See step 12
- IDENTIFICATION OF PROBLEM
Result
Proceed to NEXT Result:
NEXT
See step 13
- REPAIR OR REPLACE
Result
Proceed to NEXT Result:
NEXT
See step 14
- CONFIRMATION TEST
Result
Proceed to NEXT Result:
NEXT
END