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How To Proceed With Troubleshooting [09/2015 - ]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. CUSTOMER PROBLEM ANALYSIS 
    1. Confirm problem symptoms.

      Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2015 - ]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  3

  3. INSPECT BATTERY VOLTAGE* 
    1. Measure the voltage of the battery.

      Standard voltage

      11 to 14 V

      If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  4

  4. CHECK DTC* 
    1. Check and record DTCs.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  5

  5. CLEAR DTC* 
    1. Clear the DTCs.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  6

  6. PROBLEM SYMPTOM CONFIRMATION 

    Result

    Result Proceed to
    Symptom does not occur. A
    Symptom occurs. B

    Result: 

    See step  8

    Result: 

    See step  7

  7. SYMPTOM SIMULATION 
    1. Perform symptom simulation.

      Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2015 - ]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  8

  8. CHECK CAN COMMUNICATION SYSTEM* 
    1. Check for DTCs.

      Refer to DTC CHECK / CLEAR [09/2015 - ] 

      Result

      Result Proceed to
      CAN communication system DTC is not output. A
      CAN communication system DTC is output. B

      HINT: 

    Result: 

    CAN COMMUNICATION SYSTEM (HOW TO PROCEED WITH TROUBLESHOOTING) 

    Result: 

    See step  9

  9. CHECK FOR DTC* 
    1. Check for DTCs.

      Refer to DTC CHECK / CLEAR [09/2015 - ] 

      HINT: 

      Refer to Diagnostic Trouble Code Chart when any DTCs are output.

      Refer to DIAGNOSTIC TROUBLE CODE CHART [09/2015 - ] 

      Result

      Result Proceed to
      DTC is not output. A
      DTC is output. B

    Result: 

    See step  11

    Result: 

    See step  10

  10. PROBLEM SYMPTOMS TABLE 
    1. Refer to Problem Symptoms Table.

      Refer to PROBLEM SYMPTOMS TABLE [09/2015 - ] 

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  11

  11. CIRCUIT INSPECTION 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  12

  12. IDENTIFICATION OF PROBLEM 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  13

  13. REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  14

  14. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END