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How To Proceed With Troubleshooting [05/2019 - ]: Procedure

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  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. CUSTOMER PROBLEM ANALYSIS AND SYMPTOM CHECK 
    1. Interview the customer and confirm the problem.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  3

  3. PRE-CHECK 
    1. Measure the auxiliary battery voltage with the power switch off.

      Standard voltage

      11 to 14 V

      If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

    2. Check the fuses and relays.
    3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  4

  4. CHECK CAN COMMUNICATION SYSTEM* 
    1. Using the Techstream, check if the CAN communication system is functioning normally.

      OK

      CAN communication system is functioning normally.

      HINT: 

      Refer to CAN Bus Check in CAN Communication System.

      Refer to DIAGNOSIS SYSTEM [05/2019 - 10/2019] , or refer to DIAGNOSIS SYSTEM [10/2019 - 07/2020] , or refer to DIAGNOSIS SYSTEM [07/2020 - ]

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [05/2019 - ] 

    Result: 

    OK 

    See step  5

  5. CHECK FOR DTC* 
    1. Check for DTCs.

      Refer to DTC CHECK / CLEAR [05/2019 - ] 

      Body Electrical > Road Sign Assist > Trouble Codes 

    2. Make a note of the output DTCs.

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    See step  7

    Result: 

    See step  6

  6. CHECK FOR VEHICLE CONTROL HISTORY* 
    1. Check for vehicle control history and note any codes that are output.

      Refer to VEHICLE CONTROL HISTORY [05/2019 - ]

      Body Electrical > Road Sign Assist > Utility 

      Tester Display
      Vehicle Control History (RoB)
    2. Record the vehicle control history.

      Result

      Result Proceed to
      Vehicle control history is not output A
      Vehicle control history is output B

    Result: 

    USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [05/2019 - 10/2019]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2019 - 07/2020]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [07/2020 - ] 

    Result: 

    See step  8

  7. RECONFIRM DTC OUTPUT* 
    1. Clear the DTCs.

      Refer to DTC CHECK / CLEAR [05/2019 - ] 

      Body Electrical > Road Sign Assist > Clear DTCs 

    2. Reproduce the detection conditions of the recorded DTC.

      HINT: 

      Refer to each corresponding DTC for details on the detection conditions.

      Refer to DIAGNOSTIC TROUBLE CODE CHART [05/2019 - ] 

    3. Recheck for DTCs.
      1. Attempt to duplicate the malfunction and check if the DTCs are output again.

        Refer to DTC CHECK / CLEAR [05/2019 - ] 

        Body Electrical > Road Sign Assist > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    See step  6

    Result: 

    GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [05/2019 - ]  

  8. RECONFIRM VEHICLE CONTROL HISTORY* 
    1. Clear the vehicle control history.

      Refer to VEHICLE CONTROL HISTORY [05/2019 - ]

      Body Electrical > Road Sign Assist > Utility 

      Tester Display
      Vehicle Control History (RoB)
    2. Recheck for vehicle control history.
      1. Check if the following vehicle control history is output.

        Refer to VEHICLE CONTROL HISTORY [05/2019 - ]

        Body Electrical > Road Sign Assist > Utility 

        Tester Display
        Vehicle Control History (RoB)

      Result

      Result Proceed to
      Vehicle control history is not output A
      Vehicle control history is output B

    Result: 

    USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [05/2019 - 10/2019]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2019 - 07/2020]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [07/2020 - ] 

    Result: 

    GO TO VEHICLE CONTROL HISTORY. Refer to  VEHICLE CONTROL HISTORY [05/2019 - ]