How To Proceed With Troubleshooting [07/2015 - ]: Procedure

Result

Result:  1

NEXT 

See step  2

1. Interview the customer to confirm the trouble. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [07/2015 - ]

   Result

   Proceed to
   NEXT

Result:  1

NEXT 

See step  3

1. Measure the vehicle auxiliary battery voltage with the power switch off.

   Standard Voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

   Result

   Proceed to
   NEXT

Result:  1

NEXT 

See step  4

1. Use the Techstream to check if the CAN communication system is functioning normally. Refer to DIAGNOSIS SYSTEM [07/2015 - 08/2016] Refer to DIAGNOSIS SYSTEM [08/2016 - ] with Central Gateway ECU, Refer to DIAGNOSIS SYSTEM [07/2015 - 08/2016] Refer to DIAGNOSIS SYSTEM [08/2016 - ] without Central Gateway ECU

   Result

   Result	Proceed to
   CAN DTC is not output	A
   CAN DTC is output (w/ Central Gateway ECU).	B
   CAN DTC is output (w/o Central Gateway ECU).	C

Result:  2

B 

GO TO CAN COMMUNICATION SYSTEM (w/ Central Gateway ECU) 

Refer to HOW TO PROCEED WITH TROUBLESHOOTING [07/2015 - ]

Result:  3

C 

GO TO CAN COMMUNICATION SYSTEM (w/o Central Gateway ECU) 

Refer to HOW TO PROCEED WITH TROUBLESHOOTING [07/2015 - ]

Result:  1

A 

See step  5

1. Check for DTCs and note any codes that are output. Refer to DTC CHECK / CLEAR [07/2015 - ] 
2. Clear the DTCs.
3. Recheck for DTCs.

   Result

   Result	Proceed to
   DTC is not output	A
   DTC is output	B

Result:  2

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART 

Refer to DIAGNOSTIC TROUBLE CODE CHART [07/2015 - ] 

Result:  1

A 

See step  6

1. Refer to Problem Symptoms Table. Refer to PROBLEM SYMPTOMS TABLE [07/2015 - ] 

   Result

   Result	Proceed to
   Fault is not listed in problem symptoms table	A
   Fault is listed in problem symptoms table	B

Result:  2

B 

See step  8

Result:  1

A 

See step  7

1. Operation Check. Refer to OPERATION CHECK [07/2015 - ] 
2. Data List / Active Test. Refer to DATA LIST / ACTIVE TEST [07/2015 - ] 
3. Terminals of ECU. Refer to TERMINALS OF ECU [07/2015 - ] 

   Result

   Proceed to
   NEXT

Result:  1

NEXT 

See step  8

Result

Result:  1

NEXT 

See step  9

Result

Result:  1

NEXT 

END