Problem Symptoms Table [12/2017 - ]
NOTE:
- Before checking parts for malfunctions, check that each system operates normally.
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
REAR MULTI OPERATION PANEL SYSTEM
| Symptom | Suspected Area | Link |
|---|---|---|
| Black screen. (no image appears on the rear multi operation display screen.) | Proceed to "Power Source Circuit" | Refer to Power Source Circuit [12/2017 - ] |
| Proceed to "Rear Armrest Close State" in Data List | Refer to DATA LIST / ACTIVE TEST [12/2017 - ] | |
| Rear power seat switch (rear multi operation panel) | Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ] | |
| Rear seat armrest assembly center | Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ] | |
| Touch operations are unresponsive | Reset rear multi operation panel system | Refer to PRECAUTION [12/2017 - ] |
| Check for foreign matter on the screen | Refer to PRECAUTION [12/2017 - ] | |
| Check that the rear power seat switch (rear multi operation panel) is not locked | - | |
| Rear power seat switch (rear multi operation panel) | Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ] | |
| Brightness adjustment cannot be performed | Check that the rear power seat switch (rear multi operation panel) is not locked | - |
| Rear power seat switch (rear multi operation panel) | Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ] | |
| Home switch is unresponsive | Rear power seat switch (rear multi operation panel) | Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ] |
| The screen display turns off instantly | Proceed to "Power Source Circuit" | Refer to Power Source Circuit [12/2017 - ] |
| On the rear power seat switch (rear multi operation panel) setting screen, check that the operation is consistent with the auto screen change setting. | - | |
| Proceed to "Rear Armrest Close State" in Data List | Refer to DATA LIST / ACTIVE TEST [12/2017 - ] | |
| Rear power seat switch (rear multi operation panel) | Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ] | |
| Rear seat armrest assembly center | Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ] | |
| The home switch is not illuminated | Check that the other internal lights illuminate normally | Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 10/2023] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - ] |
| Proceed to "Hard Switch Lighting" in Active Test | Refer to DATA LIST / ACTIVE TEST [12/2017 - ] | |
| Rear power seat switch (rear multi operation panel) | Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ] | |
| The screen display does not turn off | Reset rear multi operation panel system | Refer to PRECAUTION [12/2017 - ] |
| Check for foreign matter on the screen | Refer to PRECAUTION [12/2017 - ] | |
| On the rear power seat switch (rear multi operation panel) setting screen, check that the operation is consistent with the auto screen change setting. | - | |
| Rear power seat switch (rear multi operation panel) | Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ] | |
| Audio operations cannot be performed | Check that rear seat operations are not set to prohibited in the multi-display settings. | - |
| The rear air conditioning cannot be operated | Check that rear seat operations are not set to prohibited in the multi-display settings. | - |
| The lights (reading light, rear dome light) cannot be operated | Check that battery saver is not operating | Refer to OPERATION CHECK [12/2017 - 10/2020] , or refer to OPERATION CHECK [10/2020 - ] |
| RSE cannot be operated (w/ Rear Seat Entertainment System) | Check that rear seat operations are not set to prohibited in the multi-display settings. | - |
| The rear seat heater cannot be operated | Check that rear seat operations are not set to prohibited in the multi-display settings. | - |