How To Proceed With Troubleshooting [09/2015 - ]: Procedure

Result

Result: 

NEXT 

See step  2

1. Turn the engine switch off.
2. Measure the voltage of the battery.

   Standard Voltage

   11 to 14 V

   HINT: 

   If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

HINT: 

Refer to DTC Check / Clear.

Refer to DTC CHECK / CLEAR [09/2015 - 08/2019] , or refer to DTC CHECK / CLEAR [08/2019 - ] 

Chassis > EMPS > Trouble Codes 

Result

Result: 

NEXT 

See step  4

Result

Result: 

B 

See step  6

Result: 

A 

See step  5

Result

Result: 

NEXT 

See step  6

1. Check for DTCs.

   Refer to DIAGNOSIS SYSTEM [09/2015 - 08/2016] , or refer to DIAGNOSIS SYSTEM [08/2016 - 12/2017] , or refer to DIAGNOSIS SYSTEM [12/2017 - 08/2019] , or refer to DIAGNOSIS SYSTEM [08/2019 - ]

   Result

   Result	Proceed to
   CAN communication system DTCs are not output.	A
   CAN communication system DTCs are output.	B

   HINT: 

   • If any CAN communication system DTCs are output, perform troubleshooting for the CAN communication system first.
   • If communication to the power steering ECU assembly cannot be established through the Techstream, inspect terminals CANH and CANL of the DLC 3 and the power steering ECU assembly, and the IG circuit of the power steering ECU assembly.

Result: 

B 

PROCEED TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [09/2015 - ] 

Result: 

A 

See step  7

1. Check for DTCs.

   Refer to DTC CHECK / CLEAR [09/2015 - 08/2019] , or refer to DTC CHECK / CLEAR [08/2019 - ] 

   Chassis > EMPS > Trouble Codes 

   HINT: 

   Refer to Diagnostic Trouble Code Chart when any DTCs are output.

   Refer to DIAGNOSTIC TROUBLE CODE CHART [09/2015 - 08/2019] , or refer to DIAGNOSTIC TROUBLE CODE CHART [08/2019 - ] 

   Result

   Result	Proceed to
   DTCs are not output.	A
   DTCs are output.	B

Result: 

B 

See step  10

Result: 

A 

See step  8

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [09/2015 - 08/2019] , or refer to PROBLEM SYMPTOMS TABLE [08/2019 - ] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table.	A
   Fault is listed in Problem Symptoms Table.	B

Result: 

B 

See step  10

Result: 

A 

See step  9

1. Refer to Terminals of ECU.

   Refer to TERMINALS OF ECU [09/2015 - ] 

2. Refer to Data List / Active Test.

   Refer to DATA LIST / ACTIVE TEST [09/2015 - ] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  10

Result

Result: 

NEXT 

See step  11

Result

Result: 

NEXT 

END