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DTC U0300-57: Internal Control Module Software Incompatibility Invalid / Incompatible Software Component [08/2019 - ]: Procedure

  1. CHECK FOR DTCs 
    1. Using the Techstream, check for hybrid control system DTCs.

      Powertrain > Hybrid Control > Trouble Codes 

      Result

      Result Proceed to
      Hybrid control system DTCs are not output A
      Hybrid control system DTCs are output B

    Result: 

    GO TO HYBRID CONTROL SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ] 

    Result: 

    See step  2

  2. CHECK FOR DTCs (HEALTH CHECK) 
    1. Connect the Techstream to the DLC3.
    2. Turn the power switch on (IG).
    3. Turn the Techstream on.
    4. Enter the following menus: System Select / Health Check.
    5. Check DTCs.
    6. Turn the power switch off.

      OK

      DTCs indicating a vehicle information mismatch with the hybrid vehicle control ECU assembly are not output by any ECU other than the forward recognition camera.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPLACE HYBRID VEHICLE CONTROL ECU ASSEMBLY. Refer to  COMPONENTS [03/2018 - ] 

    Result: 

    OK 

    See step  3

  3. READ VALUE USING TECHSTREAM 
    1. Connect the Techstream to the DLC3.
    2. Turn the power switch on (IG).
    3. Turn the Techstream on.
    4. Enter the following menus: Body Electrical / Pre-Collision System / Data List.
    5. Read the Data List according to the display on the Techstream.

      Body Electrical > Pre-Collision System > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      Vehicle Information (Conv/HV) Vehicle information (Conv/HV) Unknown / Conv / HV Conv: Conventional
      HV: Hybrid vehicle
      -

      Body Electrical > Pre-Collision System > Data List 

      Tester Display
      Vehicle Information (Conv/HV)

      HINT: 

      • If the vehicle information stored in the forward recognition camera is different than the actual vehicle specifications, the vehicle information stored in the forward recognition camera may be incorrect. Check for DTCs and replace the forward recognition camera if necessary.
      • If the vehicle information stored in the forward recognition camera matches the actual vehicle specifications, the installed hybrid vehicle control ECU assembly is incompatible. Replace the hybrid vehicle control ECU assembly with a correct one.

      Result

      Result Proceed to
      Vehicle information stored in forward recognition camera and actual vehicle specifications do not match A
      Vehicle information stored in forward recognition camera and actual vehicle specifications match B

    Result: 

    REPLACE FORWARD RECOGNITION CAMERA. Refer to  COMPONENTS [08/2019 - ] 

    Result: 

    REPLACE HYBRID VEHICLE CONTROL ECU ASSEMBLY. Refer to  COMPONENTS [03/2018 - ]