How To Proceed With Troubleshooting [10/2023 - ]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result:
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS
HINT:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points for problem analysis:
What Vehicle model, system name When Date, time, occurrence frequency Where Road conditions Under what conditions? Driving conditions, weather conditions How did it happen? Problem symptoms
Result
Proceed to NEXT Result:
NEXT
See step 3
- PRE-CHECK
- Measure the battery voltage with the ignition switch off.
Standard voltage
11 to 14 V
HINT:
If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
- Check the fuses and relays.
- Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.
Result
Proceed to NEXT
Result:
NEXT
See step 4
- Measure the battery voltage with the ignition switch off.
- CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*
- Using the GTS, check for CAN communication system DTCs.
Refer to DIAGNOSIS SYSTEM [10/2023 - ]
Result
Result Proceed to CAN DTCs are not output A CAN DTCs are output B
Result:
B
GO TO CAN COMMUNICATION SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - ]
Result:
A
See step 5
- Using the GTS, check for CAN communication system DTCs.
- CHECK FOR DTC*
- Using the GTS, check for DTCs.
Chassis > Front Recognition Camera > Trouble Codes
- If a DTC is output, record the DTC.
Result
Result Proceed to DTCs are not output A DTC C1000-1C, C1005-1C, C100A-62, C1A7F-49, C1A93-46, C1A94-47, C1A95-00 or C1AA8-00 is output B DTC other than C1000-1C, C1005-1C, C100A-62, C1A7F-49, C1A93-46, C1A94-47, C1A95-00 and C1AA8-00 is output C
Result:
B
GO TO DIAGNOSTIC TROUBLE CODE CHART (C1000-1C, C1005-1C, C100A-62, C1A7F-49, C1A93-46, C1A94-47, C1A95-00 or C1AA8-00). Refer to DIAGNOSTIC TROUBLE CODE CHART [10/2023 - ]
Result:
C
See step 8
Result:
A
See step 6
- Using the GTS, check for DTCs.
- CHECK VEHICLE CONTROL HISTORY (RoB)*
- Using the GTS, check for Vehicle Control History (RoB).
HINT:
Based on the customer interview results, narrow down the cause of the malfunction and check the related Vehicle Control History (RoB).
Chassis > Front Recognition Camera > Utility
Tester Display Vehicle Control History (RoB) - Make a note of the output Vehicle Control History (RoB).
Result
Result Proceed to Vehicle Control History (RoB) is not output A Vehicle Control History (RoB) is output B
Result:
B
GO TO VEHICLE CONTROL HISTORY (RoB). Refer to VEHICLE CONTROL HISTORY (RoB) [10/2023 - ]
Result:
A
See step 7
- Using the GTS, check for Vehicle Control History (RoB).
- PROBLEM SYMPTOMS TABLE
- Refer to Problem Symptoms Table.
Refer to PROBLEM SYMPTOMS TABLE [10/2023 - ]
Result
Result Proceed to Fault is not listed in Problem Symptoms Table A Fault is listed in Problem Symptoms Table B
Result:
A
USE SIMULATION METHOD TO CHECK. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - ]
Result:
B
GO TO PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE [10/2023 - ]
- Refer to Problem Symptoms Table.
- RECONFIRM DTC OUTPUT*
- Using the GTS, clear the DTCs.
Chassis > Front Recognition Camera > Clear DTCs
- Reproduce the vehicle conditions that were present when the DTCs that were noted were stored.
HINT:
Refer to each corresponding DTC for details on the detection conditions.
- Using the GTS, check for DTCs.
Chassis > Front Recognition Camera > Trouble Codes
Result
Result Proceed to DTCs are not output A DTCs are output B
Result:
A
See step 6
Result:
B
GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to DIAGNOSTIC TROUBLE CODE CHART [10/2023 - ]
- Using the GTS, clear the DTCs.