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DTC U0300-51: Internal Control Module Software Incompatibility Not Programmed; DTC U0300-57: Internal Control Module Software Incompatibility Invalid/Incompatible Software Component [08/2021 - ]: Procedure

WARNING: This page does not describe the selected car, but rather 9 other vehicles, including the 2024 Lexus ES 350, 2024 Lexus ES 300h, 2024 Lexus ES 250, 2023 Lexus ES 350, and 2023 Lexus ES 300h. However, it is still accessible from the selected car via links, so may be relevant.
  1. CONFIRM MODEL 
    1. Choose the model to be inspected.

      Result

      Result Proceed to
      For HV Model A
      For Gasoline Model B

    Result: 

    See step  5

    Result: 

    See step  2

  2. CHECK FOR DTCs 
    1. Check for DTCs.

      Powertrain > Hybrid Control > Trouble Codes 

      Result

      Result Proceed to
      Hybrid control system DTC is not output A
      Hybrid control system DTC is output B

    Result: 

    GO TO HYBRID CONTROL SYSTEM 

    For NICKEL METAL HYDRIDE BATTERY: Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2021 - ]

    For LITHIUM-ION BATTERY: Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2021 - ]

    Result: 

    See step  3

  3. CHECK FOR DTCs (HEALTH CHECK) 
    1. Using the Techstream, perform a health check.

      OK

      ECUs other than the forward recognition camera do not output specification information mismatch DTCs related to the hybrid vehicle control ECU.

      Result

      Result Proceed to
      DTC is not output A
      DTC is output B

    Result: 

    REPLACE HYBRID VEHICLE CONTROL ECU. Refer to  REMOVAL [08/2021 - 09/2022]  , or refer to  REMOVAL [09/2022 - ] 

    Result: 

    See step  4

  4. READ VALUE USING TECHSTREAM 
    1. Using the Techstream, read the Data List.

      Chassis > Front Recognition Camera > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      HV/EV Equipped Information Vehicle information (engine) stored by forward recognition camera Non-HV/EV or HV/EV Non-HV/EV: Gasoline Model
      HV/EV: HV Model
      If a display different from vehicle specification is output, a forward recognition camera that was used with a different vehicle was installed, or the forward recognition camera may be malfunctioning.

      Chassis > Front Recognition Camera > Data List 

      Tester Display
      HV/EV Equipped Information

      HINT: 

      • When the specification stored by the forward recognition camera and the vehicle specification do not match, there is a malfunction in the specification information stored by the forward recognition camera. Therefore, replace the forward recognition camera.
      • When the specification stored by the forward recognition camera and the vehicle specification match, an hybrid vehicle control ECU with different specifications may be installed. Therefore, replace the hybrid vehicle control ECU.

      Result

      Result Proceed to
      Specification stored by the forward recognition camera and vehicle specification do not match A
      Specification stored by the forward recognition camera and vehicle specification match B

    Result: 

    REPLACE FORWARD RECOGNITION CAMERA. Refer to  REMOVAL [08/2021 - ] 

    Result: 

    REPLACE HYBRID VEHICLE CONTROL ECU. Refer to  REMOVAL [08/2021 - 09/2022]  , or refer to  REMOVAL [09/2022 - ] 

  5. CHECK FOR DTCs 
    1. Check for DTCs.

      Powertrain > Engine > Trouble Codes 

      Result

      Result Proceed to
      SFI system DTC is not output A
      SFI system DTC is output B

    Result: 

    GO TO SFI SYSTEM 

    For A25A-FKS: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2020 - ]

    For 2GR-FKS: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [06/2018 - ]

    Result: 

    See step  6

  6. CHECK FOR DTCs (HEALTH CHECK) 
    1. Using the Techstream, perform a health check.

      OK

      ECUs other than the forward recognition camera do not output specification information mismatch DTCs related to the ECM.

      Result

      Result Proceed to
      DTC is not output A
      DTC is output B

    Result: 

    REPLACE ECM 

    For A25A-FKS: Refer to REMOVAL [08/2021 - 09/2022] , or refer to REMOVAL [09/2022 - ]

    For 2GR-FKS: Refer to REMOVAL [08/2021 - 09/2022] , or refer to REMOVAL [09/2022 - ]

    Result: 

    See step  7

  7. READ VALUE USING TECHSTREAM 
    1. Using the Techstream, read the Data List.

      Chassis > Front Recognition Camera > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      HV/EV Equipped Information Vehicle information (engine) stored by forward recognition camera Non-HV/EV or HV/EV Non-HV/EV: Gasoline Model
      HV/EV: HV Model
      If a display different from vehicle specification is output, a forward recognition camera that was used with a different vehicle was installed, or the forward recognition camera may be malfunctioning.

      Chassis > Front Recognition Camera > Data List 

      Tester Display
      HV/EV Equipped Information

      HINT: 

      • When the specification stored by the forward recognition camera and the vehicle specification do not match, there is a malfunction in the specification information stored by the forward recognition camera. Therefore, replace the forward recognition camera.
      • When the specification stored by the forward recognition camera and the vehicle specification match, an ECM with different specifications may be installed. Therefore, replace the ECM.

      Result

      Result Proceed to
      Specification stored by the forward recognition camera and vehicle specification do not match A
      Specification stored by the forward recognition camera and vehicle specification match B

    Result: 

    REPLACE FORWARD RECOGNITION CAMERA. Refer to  REMOVAL [08/2021 - ] 

    Result: 

    REPLACE ECM 

    For A25A-FKS: Refer to REMOVAL [08/2021 - 09/2022] , or refer to REMOVAL [09/2022 - ]

    For 2GR-FKS: Refer to REMOVAL [08/2021 - 09/2022] , or refer to REMOVAL [09/2022 - ]