How To Proceed With Troubleshooting [09/2022 - ]: Procedure

Result

Result: 

NEXT 

See step  2

1. Ask the customer about the problems and the conditions at the time the malfunction occurred to make sure the problem symptom was not temporarily caused by radio waves in the surrounding environment.

   HINT: 

   The panoramic view monitor display may be temporarily distorted due to radio waves around the vehicle.

   Problem Symptom	Cause
   The problem symptom indicates a panoramic view monitor display malfunction and the problem symptom cannot be reproduced.	The display may be temporarily distorted when the vehicle is close to an object that transmits radio waves, such as a telecommunication tower, an airport or a truck equipped with a transceiver.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Measure the auxiliary battery voltage with the ignition switch off.

   Standard voltage

   11 to 14 V

   If the voltage is below 11 V, replace or recharge the auxiliary battery before proceeding.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Refer to Audio and Visual System.

   for Audio and Visual System (for 12.3 Inch Display): Refer to PROBLEM SYMPTOMS TABLE [09/2022 - ]

   for Audio and Visual System (for 8 Inch Display): Refer to PROBLEM SYMPTOMS TABLE [09/2022 - ]

   Result

   Result	Proceed to
   Audio and visual system is normal	A
   Audio and visual system is abnormal	B

Result: 

B 

GO TO AUDIO AND VISUAL SYSTEM 

for Audio and Visual System (for 12.3 Inch Display): Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2022 - ]

for Audio and Visual System (for 8 Inch Display): Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2022 - ]

Result: 

A 

See step  5

1. Use the GTS to check if the CAN communication system is functioning normally.

   for HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [06/2018 - ]

   for Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [06/2018 - ]

   Result

   Result	Proceed to
   CAN DTCs are not output	A
   CAN DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM 

for HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [06/2018 - ]

for Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [06/2018 - ]

Result: 

A 

See step  6

1. Check for DTCs and note any codes that are output.

   Chassis > Circumference Monitoring Camera Control Module > Trouble Codes 

2. Clear the DTCs.

   Chassis > Circumference Monitoring Camera Control Module > Trouble Codes 

3. Recheck for DTCs. Try to prompt the DTC by simulating the original activity that the DTC suggests.

   Chassis > Circumference Monitoring Camera Control Module > Trouble Codes 

   Result

   Result	Proceed to
   DTC is not output	A
   DTC is output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [09/2022 - ]  

Result: 

A 

See step  7

HINT: 

Refer to Vehicle Control History.

Refer to VEHICLE CONTROL HISTORY (RoB) [09/2022 - ]

1. Check for vehicle control history and note any codes that are output.

   Chassis > Circumference Monitoring Camera Control Module > Utility 

   Tester Display
   Vehicle Control History (RoB)

   Result

   Result	Proceed to
   No vehicle control history is output	A
   Vehicle control history is output	B

Result: 

B 

GO TO VEHICLE CONTROL HISTORY. Refer to  VEHICLE CONTROL HISTORY (RoB) [09/2022 - ] 

Result: 

A 

See step  8

1. Refer to the Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [09/2022 - ] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table	A
   Fault is listed in Problem Symptoms Table	B

Result: 

B 

See step  10

Result: 

A 

See step  9

1. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [09/2022 - ] 

2. Terminals of ECU

   Refer to TERMINALS OF ECU [09/2022 - ] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  10

Result

Result: 

NEXT 

See step  11

Result

Result: 

NEXT 

END