How To Proceed With Troubleshooting [08/2021 - ]: Procedure

Result

Result: 

NEXT 

See step  2

HINT: 

• In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
• Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
• The following 5 items are important points for problem analysis:

  What	Vehicle model, system name
  When	Date, time, occurrence frequency
  Where	Road conditions
  Under what conditions?	Driving conditions, weather conditions
  How did it happen?	Problem symptoms

Result

Result: 

NEXT 

See step  3

1. Measure the auxiliary battery voltage with the ignition switch off.

   Standard voltage

   11 to 14 V

   HINT: 

   If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

2. Check the fuses and relays.
3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Using the Techstream, check for CAN communication system DTCs.

   for HV Model: Refer to DIAGNOSIS SYSTEM [08/2021 - 09/2022] , or refer to DIAGNOSIS SYSTEM [09/2022 - ]

   for Gasoline Model: Refer to DIAGNOSIS SYSTEM [08/2021 - 09/2022] , or refer to DIAGNOSIS SYSTEM [09/2022 - ]

   Result

   Result	Proceed to
   CAN DTCs are not output	A
   CAN DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM 

for HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [06/2018 - ]

for Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [06/2018 - ]

Result: 

A 

See step  5

1. Using the Techstream, check for DTCs.

   Chassis > Front Recognition Camera > Trouble Codes 

2. If a DTC is output, record the DTC.

   Result

   Result	Proceed to
   DTCs are not output	A
   DTC C1AA8-00 is output	B
   DTC other than C1AA8-00 is output	C

Result: 

A 

See step  7

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART (C1AA8-00). Refer to  DTC C1AA8-00: Front Recognition Camera Optical Axis Misalignment Malfunction [08/2021 - ] 

Result: 

C 

See step  6

1. Using the Techstream, clear the DTCs.

   Chassis > Front Recognition Camera > Clear DTCs 

2. Reproduce the vehicle conditions that were present when the DTCs that were noted were stored.

   HINT: 

   Refer to each corresponding DTC for details on the detection conditions.

   Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2021 - ] 

3. Using the Techstream, check for DTCs.

   Chassis > Front Recognition Camera > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2021 - ]  

Result: 

A 

See step  7

1. Using the Techstream, check for Vehicle Control History (RoB).

   Chassis > Front Recognition Camera > Utility 

   Tester Display
   Vehicle Control History (RoB)

2. Make a note of the output Vehicle Control History (RoB).

   Result

   Result	Proceed to
   Vehicle Control History (RoB) is not output	A
   Vehicle Control History (RoB) other than X2015 and X201C is output	B
   Vehicle Control History (RoB) X2015 or X201C is output	C

Result: 

A 

USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [06/2018 - ] 

Result: 

C 

GO TO VEHICLE CONTROL HISTORY (X2015 or X201C). Refer to  VEHICLE CONTROL HISTORY [08/2021 - ] 

Result: 

B 

See step  8

1. Using the Techstream, clear the Vehicle Control History (RoB).

   Chassis > Front Recognition Camera > Utility 

   Tester Display
   Vehicle Control History (RoB)

2. Using the Techstream, check for Vehicle Control History (RoB).

   Chassis > Front Recognition Camera > Utility 

   Tester Display
   Vehicle Control History (RoB)

   Result

   Result	Proceed to
   Vehicle Control History (RoB) is not output	A
   Vehicle Control History (RoB) is output	B

Result: 

A 

USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [06/2018 - ] 

Result: 

B 

GO TO VEHICLE CONTROL HISTORY. Refer to  VEHICLE CONTROL HISTORY [08/2021 - ]