How To Proceed With Troubleshooting [04/2013 - 09/2020]: Procedure

Result

Result: 

NEXT 

See step  2

Result

Result: 

NEXT 

See step  3

1. Measure the battery voltage.

   Standard Voltage

   11 to 14 V

   If the voltage is below 11 V, replace or recharge the battery before proceeding to the next step.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Use the Techstream to check if the CAN communication system is functioning normally.

   Refer to DIAGNOSIS SYSTEM [04/2013 - 06/2014] , or refer to DIAGNOSIS SYSTEM [06/2014 - 08/2015] , or refer to DIAGNOSIS SYSTEM [08/2015 - 10/2016] , or refer to DIAGNOSIS SYSTEM [10/2016 - 10/2017] , or refer to DIAGNOSIS SYSTEM [10/2017 - 09/2018] , or refer to DIAGNOSIS SYSTEM [09/2018 - 09/2020]

   Result

   Result	Proceed to
   CAN communication system DTCs are not output	A
   CAN communication system DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [04/2013 - 10/2016]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2016 - 09/2018]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - ] 

Result: 

A 

See step  5

Result

Result: 

NEXT 

See step  6

1. Check for DTCs.

   Refer to DTC CHECK / CLEAR [04/2013 - 09/2020] 

   Body Electrical > Intuitive P/A > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are output	A
   DTCs are not output (Problem symptom does not occur)	B
   DTCs are not output (Problem symptom occurs)	C

Result: 

B 

See step  8

Result: 

C 

See step  9

Result: 

A 

See step  7

1. Refer to Diagnostic Trouble Code Chart.

   Refer to DIAGNOSTIC TROUBLE CODE CHART [04/2013 - 09/2020] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  11

1. Refer to Symptom Simulation.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [04/2013 - 06/2014] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [06/2014 - 08/2015] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2015 - 10/2016] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2016 - 10/2017] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2017 - 09/2020]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  9

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [04/2013 - 06/2014] , or refer to PROBLEM SYMPTOMS TABLE [06/2014 - 09/2020] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table	A
   Fault is listed in Problem Symptoms Table	B

Result: 

B 

See step  11

Result: 

A 

See step  10

1. Operation Check

   Refer to OPERATION CHECK [04/2013 - 06/2014] , or refer to OPERATION CHECK [06/2014 - 10/2016] , or refer to OPERATION CHECK [10/2016 - 09/2020] 

2. Terminals of ECU

   Refer to TERMINALS OF ECU [04/2013 - 09/2020] 

3. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [04/2013 - 09/2020] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  11

Result

Result: 

NEXT 

See step  12

Result

Result: 

NEXT 

See step  13

Result

Result: 

NEXT 

See step  14

Result

Result: 

NEXT 

END