How To Proceed With Troubleshooting [07/2020 - ]: Procedure

Result

Result: 

NEXT 

See step  2

1. Interview the customer to confirm the trouble.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [07/2020 - ]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Measure the battery voltage.

   Standard voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

2. Check the fuses and relays.
3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Using the Techstream, check for CAN communication system DTCs.

   Refer to DIAGNOSIS SYSTEM [07/2020 - 11/2021] , or refer to DIAGNOSIS SYSTEM [11/2021 - 10/2022] , or refer to DIAGNOSIS SYSTEM [10/2022 - 05/2023] , or refer to DIAGNOSIS SYSTEM [05/2023 - ]

   Result

   Result	Proceed to
   CAN DTCs are not output	A
   CAN DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [07/2020 - 05/2023]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [05/2023 - ] 

Result: 

A 

See step  5

1. Clear the DTCs.

   Refer to DTC CHECK / CLEAR [07/2020 - ] 

   Body Electrical > Driver Seat > Clear DTCs 

   Body Electrical > Passenger Seat > Clear DTCs 

2. Recheck for DTCs.

   Refer to DTC CHECK / CLEAR [07/2020 - ] 

   Body Electrical > Driver Seat > Trouble Codes 

   Body Electrical > Passenger Seat > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [07/2020 - ]  

Result: 

A 

See step  6

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [07/2020 - ] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table	A
   Fault is listed in Problem Symptoms Table	B

Result: 

B 

See step  8

Result: 

A 

See step  7

1. Operation Check

   Refer to OPERATION CHECK [07/2020 - ] 

2. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [07/2020 - ] 

3. Terminals of ECU

   Refer to TERMINALS OF ECU [07/2020 - ] 

4. Inspection

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  8

Result

Result: 

NEXT 

See step  9

Result

Result: 

NEXT 

END