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How To Proceed With Troubleshooting [10/2017 - 09/2019]: Procedure

WARNING: This page is about a different car, the 2020 Lexus LS 500h, 2019 Lexus LS 500h, and 2018 Lexus LS 500h. However, it is still accessible from the selected car via links, so may be relevant.
  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. CUSTOMER PROBLEM ANALYSIS AND SYMPTOM CHECK 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  3

  3. INSPECT AUXILIARY BATTERY VOLTAGE 
    1. Measure the auxiliary battery voltage with the power switch off.

      Standard Voltage

      11 to 14 V

      If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  4

  4. CHECK CAN COMMUNICATION SYSTEM* 
    1. Use the Techstream to check if the CAN communication system is functioning normally.

      Refer to DIAGNOSIS SYSTEM [10/2017 - 09/2018] , or refer to DIAGNOSIS SYSTEM [09/2018 - 09/2019]

      Result

      Result Proceed to
      CAN communication system DTCs are not output A
      CAN communication system DTCs are output B

    Result: 

    GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2017 - 09/2018]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 10/2020] 

    Result: 

    See step  5

  5. CHECK LIGHTING SYSTEM 
    1. Check whether the lighting system is functioning normally.

      Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2017 - 09/2018] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 10/2020]

      Result

      Result Proceed to
      Lighting system is functioning normally A
      Lighting system is not functioning normally B

    Result: 

    GO TO LIGHTING SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2017 - 09/2018]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 10/2020] 

    Result: 

    See step  6

  6. CHECK METER / GAUGE SYSTEM* 
    1. Using the Techstream to check if the meter/gauge system is functioning normally.

      Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2017 - 10/2020]

      Result

      Result Proceed to
      No vehicle speed signal is mistakenly received A
      A vehicle speed signal is mistakenly received B

    Result: 

    GO TO METER / GAUGE SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2017 - 10/2020] 

    Result: 

    See step  7

  7. CHECK HYBRID CONTROL SYSTEM 
    1. Check whether the hybrid control system is functioning normally.

      Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2017 - 10/2023]

      Result

      Result Proceed to
      Hybrid control system is functioning normally A
      Hybrid control system is not functioning normally B

    Result: 

    GO TO HYBRID CONTROL SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2017 - 10/2023] 

    Result: 

    See step  8

  8. CHECK FOR DTC* 
    1. Check for DTCs.

      Refer to DTC CHECK / CLEAR [10/2017 - 09/2019] 

      Body Electrical > Vehicle Proximity Notification System > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2017 - 09/2019]  

    Result: 

    See step  9

  9. PROBLEM SYMPTOMS TABLE 

    Result

    Result Proceed to
    Fault is not listed in Problem Symptoms Table A
    Fault is listed in Problem Symptoms Table B

    Result: 

    GO TO PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [10/2017 - 09/2019]  

    Result: 

    See step  10

  10. OVERALL ANALYSIS AND TROUBLESHOOTING 
    1. Data List / Active Test

      Refer to DATA LIST / ACTIVE TEST [10/2017 - 09/2019] 

    2. Terminals of ECU

      Refer to TERMINALS OF ECU [10/2017 - 09/2019] 

    3. Inspection

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  11

  11. REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  12

  12. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END