How To Proceed With Troubleshooting [10/2017 - 09/2019]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result:
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS AND SYMPTOM CHECK
Result
Proceed to NEXT Result:
NEXT
See step 3
- INSPECT AUXILIARY BATTERY VOLTAGE
- Measure the auxiliary battery voltage with the power switch off.
Standard Voltage
11 to 14 V
If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
Result
Proceed to NEXT
Result:
NEXT
See step 4
- Measure the auxiliary battery voltage with the power switch off.
- CHECK CAN COMMUNICATION SYSTEM*
- Use the Techstream to check if the CAN communication system is functioning normally.
Refer to DIAGNOSIS SYSTEM [10/2017 - 09/2018] , or refer to DIAGNOSIS SYSTEM [09/2018 - 09/2019]
Result
Result Proceed to CAN communication system DTCs are not output A CAN communication system DTCs are output B
Result:
B
GO TO CAN COMMUNICATION SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2017 - 09/2018] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 10/2020]
Result:
A
See step 5
- Use the Techstream to check if the CAN communication system is functioning normally.
- CHECK LIGHTING SYSTEM
- Check whether the lighting system is functioning normally.
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2017 - 09/2018] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 10/2020]
Result
Result Proceed to Lighting system is functioning normally A Lighting system is not functioning normally B
Result:
B
GO TO LIGHTING SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2017 - 09/2018] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 10/2020]
Result:
A
See step 6
- Check whether the lighting system is functioning normally.
- CHECK METER / GAUGE SYSTEM*
- Using the Techstream to check if the meter/gauge system is functioning normally.
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2017 - 10/2020]
Result
Result Proceed to No vehicle speed signal is mistakenly received A A vehicle speed signal is mistakenly received B
Result:
B
GO TO METER / GAUGE SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2017 - 10/2020]
Result:
A
See step 7
- Using the Techstream to check if the meter/gauge system is functioning normally.
- CHECK HYBRID CONTROL SYSTEM
- Check whether the hybrid control system is functioning normally.
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2017 - 10/2023]
Result
Result Proceed to Hybrid control system is functioning normally A Hybrid control system is not functioning normally B
Result:
B
GO TO HYBRID CONTROL SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2017 - 10/2023]
Result:
A
See step 8
- Check whether the hybrid control system is functioning normally.
- CHECK FOR DTC*
- Check for DTCs.
Refer to DTC CHECK / CLEAR [10/2017 - 09/2019]
Body Electrical > Vehicle Proximity Notification System > Trouble Codes
Result
Result Proceed to DTCs are not output A DTCs are output B
Result:
B
GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to DIAGNOSTIC TROUBLE CODE CHART [10/2017 - 09/2019]
Result:
A
See step 9
- Check for DTCs.
- PROBLEM SYMPTOMS TABLE
Result
Result Proceed to Fault is not listed in Problem Symptoms Table A Fault is listed in Problem Symptoms Table B Result:
B
GO TO PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE [10/2017 - 09/2019]
Result:
A
See step 10
- OVERALL ANALYSIS AND TROUBLESHOOTING
- Data List / Active Test
- Terminals of ECU
Refer to TERMINALS OF ECU [10/2017 - 09/2019]
- Inspection
Result
Proceed to NEXT
Result:
NEXT
See step 11
- REPAIR OR REPLACE
Result
Proceed to NEXT Result:
NEXT
See step 12
- CONFIRMATION TEST
Result
Proceed to NEXT Result:
NEXT
END