How To Proceed With Troubleshooting [11/2017 - ]: Procedure

Result

Result: 

NEXT 

See step  2

1. Ask the customer about the problems and the conditions at the time the malfunction occurred to make sure the problem symptom was not temporarily caused by radio waves in the surrounding environment.

   HINT: 

   The parking assist monitor display may be temporarily distorted due to radio waves around the vehicle.

   Problem Symptom	Cause
   Both of the following conditions are met:  The problem symptom indicates a parking assist monitor display malfunction and the problem symptom cannot be reproduced.	The display may be temporarily distorted when the vehicle is close to an object that transmits radio waves, such as a telecommunication tower, an airport or a truck equipped with a transceiver.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Measure the battery voltage.

   Standard Voltage

   11 to 14 V

   If the voltage is below 11 V, replace or recharge the battery before proceeding to the next step.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Check the vehicle specification.

   Result

   Result	Proceed to
   w/ Navigation System	A
   w/o Navigation System	B

Result: 

B 

See step  6

Result: 

A 

See step  5

1. Refer to Navigation System.

   Refer to PROBLEM SYMPTOMS TABLE [11/2017 - 03/2019] , or refer to PROBLEM SYMPTOMS TABLE [03/2019 - 09/2020] , or refer to PROBLEM SYMPTOMS TABLE [09/2020 - 01/2023] , or refer to PROBLEM SYMPTOMS TABLE [01/2023 - ]

   Result

   Result	Proceed to
   Navigation system is normal	A
   Navigation system is abnormal	B

Result: 

A 

See step  7

Result: 

B 

GO TO NAVIGATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2017 - ] 

1. Refer to Audio and Visual System.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2017 - ]

   Result

   Result	Proceed to
   Audio and visual system is normal	A
   Audio and visual system is abnormal	B

Result: 

B 

GO TO AUDIO AND VISUAL SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2017 - ] 

Result: 

A 

See step  7

1. Use the Techstream to check if the CAN communication system is functioning normally.

   Refer to DIAGNOSIS SYSTEM [11/2017 - 03/2019] , or refer to DIAGNOSIS SYSTEM [03/2019 - 09/2020] , or refer to DIAGNOSIS SYSTEM [09/2020 - 01/2023] , or refer to DIAGNOSIS SYSTEM [01/2023 - 10/2023] , or refer to DIAGNOSIS SYSTEM [10/2023 - ]

   Result

   Result	Proceed to
   CAN communication system DTCs are not output	A
   CAN communication system DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2017 - 03/2019]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [03/2019 - 01/2023]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [01/2023 - ] 

Result: 

A 

See step  8

1. Check for DTCs and make a note of any codes that are output.

   Chassis > Advanced Parking Guidance/Parking Assist Monitor > Trouble Codes 

   Body Electrical > Navigation System > Trouble Codes 

2. Clear the DTCs.

   Chassis > Advanced Parking Guidance/Parking Assist Monitor > Clear DTCs 

   Body Electrical > Navigation System > Clear DTCs 

3. Recheck for DTCs. Try to prompt the DTC by simulating the original activity that the DTC suggests.

   Chassis > Advanced Parking Guidance/Parking Assist Monitor > Trouble Codes 

   Body Electrical > Navigation System > Trouble Codes 

   Result

   Result	Proceed to
   No DTCs are output	A
   DTCs are output	B

Result: 

B 

See step  11

Result: 

A 

See step  9

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [11/2017 - ] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table	A
   Fault is listed in Problem Symptoms Table	B

Result: 

B 

See step  11

Result: 

A 

See step  10

1. Diagnosis System

   Refer to DIAGNOSIS SYSTEM [11/2017 - ] 

2. Terminals of ECU

   Refer to TERMINALS OF ECU [11/2017 - ] 

3. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [11/2017 - ] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  11

Result

Result: 

NEXT 

See step  12

Result

Result: 

NEXT 

END