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How To Proceed With Troubleshooting [03/2019 - ]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. CUSTOMER PROBLEM ANALYSIS AND SYMPTOM CHECK 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  3

  3. PRE-CHECK 
    1. Measure the battery voltage.

      Standard Voltage

      11 to 14 V

      If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

    2. Check the fuses and relays.
    3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  4

  4. CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* 
    1. Using the Techstream, check for CAN communication system DTCs.

      Refer to DIAGNOSIS SYSTEM [03/2019 - 09/2020] , or refer to DIAGNOSIS SYSTEM [09/2020 - 01/2023] , or refer to DIAGNOSIS SYSTEM [01/2023 - 10/2023] , or refer to DIAGNOSIS SYSTEM [10/2023 - ]

      Result

      Result Proceed to
      CAN DTCs are not output A
      CAN DTCs are output B

    Result: 

    GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [03/2019 - 01/2023]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [01/2023 - ] 

    Result: 

    See step  5

  5. PROBLEM SYMPTOMS TABLE 
    1. Refer to Problem Symptoms Table.

      Refer to PROBLEM SYMPTOMS TABLE [03/2019 - ] 

      Result

      Result Proceed to
      Fault is not listed in Problem Symptoms Table A
      Fault is listed in Problem Symptoms Table B

    Result: 

    GO TO PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [03/2019 - ]  

    Result: 

    See step  6

  6. OVERALL ANALYSIS AND TROUBLESHOOTING 
    1. Terminals of ECU

      Refer to TERMINALS OF ECU [03/2019 - ] 

    2. Inspection
    3. On-vehicle inspection

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  7

  7. ADJUST, REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  8

  8. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END