Entry Lock Function does not Operate Using Close & Lock Function [08/2019 - ]: Procedure

1. Check for DTCs.

   Body Electrical > Smart Access > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [12/2017 - ] 

Result: 

A 

See step  2

1. Check for DTCs.

   Body Electrical > Back Door > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO POWER BACK DOOR SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - ] 

Result: 

A 

See step  3

1. Open the back door with the electrical key transmitter sub-assembly outside of the vehicle.
2. While carrying the electrical key transmitter sub-assembly, press the door control switch and check that the back door closes automatically and then locks.

   HINT: 

   If the door control switch is pressed by a hand which is also holding the electrical key transmitter sub-assembly, the electrical key transmitter sub-assembly may not be detected as in the exterior detection area and the power back door close and lock function may not operate.

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

   *1	Door Control Switch

   Result

   Result	Proceed to
   Power back door close and lock function operates normally	A
   Power back door close and lock function does not operate normally	B

Result: 

A 

USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - ] 

Result: 

B 

GO TO OTHER PROBLEM. Refer to  All Door Entry Lock/Unlock Functions do not Operate, but Wireless Functions Operate [09/2015 - ]