Entry Lock Function does not Operate Using Close & Lock Function [09/2015 - 08/2019]: Procedure

1. Check for DTCs.

   Body Electrical > Smart Access > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [09/2015 - 12/2017]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [12/2017 - ] 

Result: 

A 

See step  2

1. Check for DTCs.

   Body Electrical > Back Door > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO POWER BACK DOOR SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [09/2015 - 08/2019] 

Result: 

A 

See step  3

1. Open the back door with the electrical key transmitter sub-assembly outside of the vehicle.
2. While carrying the electrical key transmitter sub-assembly, press the back door control switch twice and check that the back door closes automatically and then locks.

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

   *1	Back Door Control Switch

   HINT: 

   If the power back door control switch is pressed by a hand which is also holding the electrical key transmitter sub-assembly, the electrical key transmitter sub-assembly may not be detected as in the exterior detection area and the power back door close and lock function may not operate.

   Result

   Result	Proceed to
   Power back door close and lock function operates normally	A
   Power back door close and lock function does not operate normally	B

Result: 

A 

USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [09/2015 - 08/2016]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2016 - 12/2017]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 08/2019] 

Result: 

B 

GO TO OTHER PROBLEM. Refer to  All Door Entry Lock/Unlock Functions do not Operate, but Wireless Functions Operate [09/2015 - ]