How To Proceed With Troubleshooting [10/2018 - 10/2019]: Procedure

Result

Result: 

NEXT 

See step  2

Result

Result: 

NEXT 

See step  3

1. Measure the auxiliary battery voltage with the power switch off.

   Standard Voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Use the Techstream, check if the CAN communication system is functioning normally.

   for HV Model: Refer to DIAGNOSIS SYSTEM [10/2018 - 10/2019]

   for Gasoline Model: Refer to DIAGNOSIS SYSTEM [10/2018 - 10/2019]

   Result

   Result	Proceed to
   CAN communication system DTCs are not output	A
   CAN communication system DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM 

for HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2018 - ]

for Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2018 - 07/2022]

Result: 

A 

See step  5

1. Check whether the hybrid control system is functioning normally.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2018 - ]

   Result

   Result	Proceed to
   Hybrid control system is functioning normally	A
   Hybrid control system is not functioning normally	B

Result: 

B 

GO TO HYBRID CONTROL SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2018 - ] 

Result: 

A 

See step  6

1. Check for DTCs.

   Refer to DTC CHECK / CLEAR [10/2018 - 10/2019] 

   Body Electrical > Vehicle Proximity Notification System > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2018 - 10/2019]  

Result: 

A 

See step  7

Result

Result: 

B 

GO TO PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [10/2018 - 10/2019]  

Result: 

A 

See step  8

1. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [10/2018 - 10/2019] 

2. Terminals of ECU

   Refer to TERMINALS OF ECU [10/2018 - 10/2019] 

3. Inspection

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  9

Result

Result: 

NEXT 

END